Category : Tools
When Samsung changed the lower left soft key from options to open programs, it took away the ability to add a device. Most apps have 3 small dots in the upper right corner signifying the options menu. This app doesn't have that.
The application appears to not work when using DDNS register mode. The fix is to use a static up register mode for an ip address or use DOMAIN register mode if you need to use a ddns address. Tested on a galaxy s4 4.3 and an iPhone and works on both with the HRG54 4 channel dvr.
We set up cameras in and around our business. Was excited about using the app to view our cameras when away. This app will not work on my Samsung, very disappointed. Please fix so we can use it.
Downloaded app to LGG4 with android 6.0. Device screen comes up white. Unable to add device. Uninstalled app 2x. Please advise
Only strange thing is… I cannot see my cameras on wifi only on 4G
If u can't see cams on WiFi its because u using external address from within ur network.
I use my iPhone version of this app everyday but was never able to use Android app on the Google Nexus 7 tablet. FINALLY FIXED !!! Just did the latest update and works now to view cameras live. Thanks!! Only complaint and reason for 4 Star rating, is why did it take so long Honeywell?? Again thanks and bottom line is it is now working.
Thought I would share with you all that you CAN save sites on the Galaxy S5. All you have to do is long press the button left of your home button. I was about to boycott Honeywell before I found this out
App works as described on samsung galaxy S4 wi-fi and mobile data for multi sites, easy to configure. Only downside is you can only view up to 4 cameras at once, up to 9 would have been nice! Good app
It only works on Wifi does not work on 4G LTE data I have an LG K20 Plus.. this app works great on data on my Huawei Vision 3 which is an economy phone compared to this I wanted to work on data on this phone any suggestions it's for the LG K20 Plus
HGR camera doesn't seem to be compatible with "marshmallow". Can not bring up the info list because the device portion won't open to list the device info. Please fix it.
Thank you Travis. You long hold down the open window key to the left of home key when the add a device notice comes up on Galaxy S5
Worked fine on my Galaxy Light but I upgraded to the Galaxy J7 and there is no way to add a device. So frustrated! Anyone have a fix? LONG holding the button to left of home button doesn't work either.
App does not work on Samsung tab 4
Does not work, no camera, nothing
Can not add a device. There is not a button to add a device. Useless.
Does not work on the Samsung Note 4
Cannot connect to galaxy 7 this is absolutely crazy this needs to be fixed!!!!!!!
Doesn't work on my galaxy S7.. I need this to work... Please fix.
Does not work on Samsung s6
Good app but not great
The app was great but just stopped working on samsung galaxy note2. Anyone know how to fix it?
Doesn't work with galaxy s7 why?
The best
Today is my sons first day at school and they have this system so i can check in on him and it isnt working on my s7edge at all not on WiFi and not on the cellular network
You have to set the "Alias Name" to your DVR's DDNS name and then Address to just their DDNS server to get DDNS working. This isn't stated in any of the documentation, hence 1 star.
I am a Honeywell dealer. Honeywell is a great company. BUT..however this is a horrible dvr. Why would they take a Hikvision dvr and rebadge it. This app only allows you to view a max of 4 cam at a time. It does work on my Droid Max. Digital Watchdog VFlex is a much better choice for a little more money.
This app does NOT work when trying to use a NON-WiFi connection on my cell phone. To clarify, when using my wifi for my router at home i can look at the cameras using the App all day and it works fine. As soon I try to use my cellular data 4G connection (non-WiFi) the app does not work at all. I Have played with it for hours trying to change things but to no avail. It just does not work on my Android Galaxy S4 using 4G data connection on my cell phone. If the makers of this app, or anyone else has a suggestion I would like to hear it....but for now this app is only functional over WiFi at home for me. This sux bcuz it was a custom install.