Category : Business
This version of the app is literally completely useless. My cameras have been inaccessible remotely for almost 3 months, and you have yet to correct the issue. Super frustrating.
I had the original HRG app that worked great with my system. This app does not support my system so now I can not access my cameras remotely while not at home. I do not understand why the discontinued the original HRG app. I will NEVER buy Honeywell products again, this includes my thermostat and any other product I have. I will also request all friends and family to do the same. I will never suggest Honeywell to any customers.
Useless app. Unreal with today's technology that Honeywell has failed miserably. Can't mobile view our system due to a useless, poorly developed app. Morons
App has become useless. Haven't been able to view my cameras for over a week now.
bring back HRG, your new app doesnt work with our system, but you got rid of the old app the worked with our system why?
I don't understand why a large company (HONEYWELL) doesn't support the older app "HRG" the only app that supports my system
Color view is terrible
Poor business practices. Honeywell just decided not to support the older HRG app. Now thousands can't access their cameras.
Does not work most of the time
worst service with zero reply on solving issues don't buy Honeywell's products
This app always times out whenever connecting over the internet. Flawless in a LAN but NEVER connects over a WAN link. and the DVR IS set correctly.
Barely functional. Ever since I installed it I get random pop ups that say "network connection failed" even when the app isnt running, even when I'm not near the cameras. No guide to explain what the buttons do. Not easily accessible.