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hubNashville 311

Submit a request and report non-emergency issues about Nashville and Davidson County government services quickly and easily in a single location even if you're not sure which department to contact.

hubNashville is a comprehensive customer service center that connects residents and visitors of Nashville and Davidson County to trained representatives who route their non-emergency requests appropriately. Users of hubNashville can ask questions, report issues, or share feedback online or via telephone by dialing 3-1-1.

The hubNashville app connects you to the online request form where you can select from a wide variety of the most common requests. hubNashville helps you answer questions such as:

- What day is my trash collected?
- How do I get my brush picked up?
- Where can I take my recycling, and what items can be recycled?
- How can I report illegal dumping, overgrowth, or potholes?
- Who can I contact to learn more about events happening near me?

In addition, the hubNashville app allows you to attach photos and location details for reported issues.

hubNashville currently handles requests made to the Mayor's Office, the Metro Council Office, Public Works, Codes, and Metro Water Services' Stormwater division. More departments and agencies are coming soon. Users who create an account with the hubNashville app or log in to an existing account created through the online portal can get updates on their existing requests.

Category : Business

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Reviews (11)

Cha. B. May 11, 2022     

When going to login, the app asks for permissions in order to use it. I click agree and then the app shuts down. Literally cannot even log in until that's resolved.

Whi. H. Sep 30, 2018     

I've submitted 2 requests/complaints to the city through this app and both have been resolved within 3 days. Our streetlight across from our house wasn't working and they came and replaced the bulb within 3 days. A contractor near our house had piled wood in the road blocking a lane of traffic, and an officer called the owner of the company and had them remove the wood from the road within 2 days. Very easy to submit a request and easy to track with email or within the app.

A. G. u. Oct 21, 2018     

Just see a white screen and the endless "loading" circle. This needs to go back through QC testing. Love the web version! Developer resolved. Works great.

All. B. Apr 2, 2020     

Piss poor platform. Can't see all the text in a field, and can't perform a basic function.

Mar. K. May 31, 2019     

I tried to do a search and it locked up. just went to black screen. had to remove the app.

Syl. R. Jan 19, 2021     

App just closes itself when I allow its use permissions ? Cant seem to get beyond log in screen - android user.

Joe. P. Sep 14, 2018     

Doesn't work at all. Mobile site is trash too. Don't know what to do to communicate with Metro

Tyl. L. May 31, 2019     

when I try to log in, the app crashes. I want to use this app to be more involved with my city, but as it is now I can't do that.

Jes. S. Aug 19, 2018     

Crashes on login every time!

Joh. D. May 7, 2018     

This is going to be one of the most confusing apps that you could ever try to sign in into put your profile in or do anything that is just upside down

Cha. K. Apr 25, 2018     

Slick app... nice way to request 311 services and track status. Shows other issues in my area as well.