IA Mobile
iA Mobile allows you to*: • Submit health claims securely online • Have the unpaid portion of claims reimbursed through your Health Spending Account• Track recent claims • Verify drug coverage• Estimate drug reimbursement amounts and view personalized cost-saving alternatives• Easily locate pharmacies and compare the prices for the medications you need*
* • Sign up for direct deposit • Use your mobile device as a benefit card• Contact Industrial Alliance with a simple tap on the screen
*If offered as part of your plan
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* WebRx users outside of Quebec can view the price of the medication they are searching for in each pharmacy found. In Quebec, WebRx provides only the province-wide average price for a medication, not prices by pharmacy.To get the most out of iA Mobile, make sure you have activated your My Client Space access code and have signed up for direct deposit online or on your mobile device.
To find out more about iA Mobile, visit ia.ca/iamobile.
Category : Finance
Reviews (26)
very horrible app. absolutely zero information on anything of my benefits or amount left. if I could give it zero stars I would.
Please incorporate addition of supporting documents via attachments for claims in the app. Very annoying how I still have to go online to the website and attach documents via secure messaging. Also add secure messaging to the app itself. Not to mention visibility of benefit coverage. Why have the app when I still have to go online to view coverage?
Worked fine on my s8+, recently upgraded phones and it doesn't work on my s20+. It will load and get to the connect screen, but unable to even press connect to further login. Hope they can update asap as I like the simple login feature with fingerprint. went from being a 4 star app too 1...
Doesn't show you any information about your benefits in the app. Terrible design
I love the update, it's fresh clean, I don't really experience any bugs, no complaints
it's really hard to navigate I wish it was more user friendly.
Works fine to get a 4 or 5 star add more features and options like the browser. The app is basic. how much do I have in the account that's it. If I could use the app to replace the website I would rate 5 star. If change invest options check stock options etc... and values etc.
Not only did I find the app useless, but support couldn't be any worse stating I am not the account owner. If any advisor pushed you to this app, i recommend getting out ASAP and take control of your own money. Without a good advisor, your money will be a pain getting out. While you cannot make your own decision to withdraw, you can very well donate more money.
wealthsimple is so much more user friendly
Card info doesn't always show. UI is confusing given such simple requirements.
Creating an app was the smart way to go, especially having the ability to use biometrics. I enjoy the flexibility of not having to speak to an agent when I want to make a deposit!
I CANNOT log in with with my access code nor my personalized access code. This is very weird as I can enter find into the online portal. Please advise which channel of communication I can bring this to attention since my assigned advisor indicated she has no rights to my code or modifying my access to system.
Recommend doing your claims via computer. ....only 1/3 of my claims processed on the app. When I called in, they said to re-do my claim via computer....cause the app was missing some prompts. A little inconvenient.
it seems to mostly work
Mobile app very difficult to navigate. The mobile card never works. Over not easy.
In my balance of contract,I used to be able to see my initial amount I contributed and the return in dollars that I've since made y-t-d and now not available anymore.can we get that back in the APP?
Very frustrating app. Don't waste your time using this, go online to website, it works normal. I hope iA didn't pay to have this app made.
lots of improvementbto be done to the app
Can't set percentages for more than 1 beneficiary.
This app is even worse thank the IA website which I didn't think could be possible.
This app does not save my direct deposit information. It always says that I have not provided my bank information but I already tried 5 times.
this app is not very helpful. it doesn't show you your limits/benefit amounts, what you've spent, or how much is remaining
Would love to try the app, won't even install properly, unable to launch. Galaxy note 8.
After upgrading to Samsung S20FE the login fails. Reinstalling the app and restarting the phone doesn't help.
Not a lot of features like how much of your benefits you have left or at least some details of your plan. In terms of app quality, it would be SunLife, Manulife and then the worst would be iA. When I'm searching for providers, I have to provide their name, address and a bunch of other information at once and goodness forbid it isn't spelled exactly like how they have in their system (eg I type in Robert Smith but they might have R Smith) which leads to someone manually needing to check my claim.
decent app. what you would expect. doesn't give a lot of detail. it easy to submit and receive reimbursements. tax printouts also easy to access. basic, fast and doesn't use a lot of memory.