IC Realtime ICRSS Pro

Jon with tech support a year ago fixed an issue with my cameras not loading on the app. It would not playback either. He stated playback wouldn't work with android but next update they would fix it. Still does not work over a year later. I can't wait to upgrade system so i can get a reliable app.

Doesn't work properly with Android 10. Push notifications and alarm subscription don't work. Android version 10 has been out since September 2019.....just saying. UPDATE: I emailed customer service and was contacted in 20 minutes by Joshua. They gave me steps to fix the issue and everything is back to normal. Great customer service!

It's always been great. For the last few weeks, I cannot see video of the alerts while away from home. Any help is appreciated.

I don't believe I've ever heard or seen a more useless app for security . Inside or outside security for your home or business in my life. Constantly having to change IP addresses etc etc etc. Very unreliable , a total piece of junk. We've had this now for five years I'm so sorry we did not make the change to something more suitable earlier.

I just downloaded the app and wasn't able to log in even so the password and username as an admin was and is correct. Useless for me I just paid for the app and can't use it. Want my money back and uninstall but wasn't able even to find any information about how to cancel.

Auto renew bait and switch they make it impossible to cancel. Finally had to have my credit card company deny the charge never could find how to delete auto renew (by the way, which I never agreed to in the first place).

Do not buy this app. Anytime you try to watch the playback it just crashes. This is an ongoing issue and it is totally unreliable. Save your money and buy a more reliable system.

It's been 2 months and the developers still have not fixed the issues caused by Pie - renders this app useless. Wish I wasn't stuck with IC Realtime hardware

If I could give a minus I would. The app stopped working & I have been advised (by ICR helpline team) that the app is no longer supported?! Is this true?

looks like after update you cannot watch remotely every time we have to contact to the company to do something ,then you can watch over the cell phone

Update no longer allows the app to function correctly on my phone. Android 10 os

I got this app for my icrealtime device and it doesn't work with my phone. Why did I pay for this if you guys aren't going to keep it up to date!!!

2 months and no update with software so cannot use it, better off buying dahua nvr coz that's all I can realtime are is branded dahua cameras

Has had issues with the push server several time causing notifications of motion not to happen

Buggy, unreliable, and overall a very poor app.

The app has gotten extremely slow since the last up date.

Really sketchy tripwire detection has all kinds of bugs

Latest update does not address my loss of access to some cameras.

App wont open at all now. I paid way too much money for this to stop working

Terrible won't find the IC mealtime device. Just wasted my money.

They fixed the issue I was having with my s10+. Thank you

Thank you for getting it fixed... I can fully utilize it now.

have not been able to see the cameras in days

unable to install, says install pending. not worth the hastle.

Did not update with pie os.

need to update immediately

Helped with my security

Nope slowed my 📱

useless app now, I given it time for them to sort it out but no, so pulling away from this and there CCTV kit

Ever since I upgraded to Android 9 (pie) , app does not work. How was this update missed by your developers. If not fixed in a timely manner will pull all cameras and use NEST...they work on any device, or any update