Category : Health & Fitness
I previously gave this app a great rating; however, about 1 month ago the accuracy for distance began to be totally inaccurate. The same 3 mile route I have been doing a charting with this app is now showing only 0.7 to 1.5 miles. I have reached out to tech support and have not received a solution. Then the app is asking me to upgrade and that my membership expired in January of this year; however, I was auto renewed and the app drafted $19.99 from my account on Jan. 13, 2022. I dissappointed.
i have an android phone and i purchased the 20 $ subscription. however, after the purchase, the app was not recognizing that i purchased the subscription so i cant use any of the subscription features. i would like my money back or have the issue fixed please. thank you
Just Horrible spent 45 min trying to get this thing to work today. Well i was on the treadmill. This things gives me issues everytime I use it. It works then doesnt work. It keeps dropping connect to HRM. I spend hours turning on and off phone, uninstalling and reinstalling app. Waste unbelievable amount of time in the settings section. Unreal. Frustrated already. But when it does work I like it. But I'm not using it anymore it works 1 out of 10 times
Does everything I expect of it as an app. I tried many different products and haven't had the need to drop off I cardio. I have had many years of satisfying use from this product 😀👍 🆎
Had to change to an unsatisfactory rating. I could not tell how the features worked with the Pro Version so I purchased with the intention of canceling in the allocated cancellation time. It did not have anything that I needed so in less than 2 hours I attempted to cancel for a refund. The cancellation was accepted but I was not given a refund. If a refund is not given, there should be a demo available of the extra features in upgrades before a commitment to upgrade.
Great tool to keep me motivated and accountable.
Suddenly stopped detecting my Bose HRM. Who wants to fidget with an app for 20 minutes before a run? Reliability is 100% what I judge a fitness app on. Long time user with HR conditioning records spanning back to 2013 (when it was called Digifit). Guess I'm moving on. With a brand new Note 10 app STILL doesn't remember the Bose HRM. Also- these updates are HORRID. The app is demonstrably WORSE than when I purchased it way back in 2013 (when it was called Digifit). Annual sub? For this TRASH?
Connection Error. I have been trying to get this to work all weekend and when I tried to login in all I get is connection error. I have just tried irunner, only installed as test, same thing. If you can't login this app is useless, it should have a guest mode or something & just enforce login for syncing or paying for whatever services the app offers.
4/17/20: Upgrading to 5 stars. I had issues syncing w/Fitbit. After about 6 days of back & forth with TS, problem appears to be resolved. Thanks Chris for your support! 4/11/20: Not syncing steps with Fitbit. App has great potential but frustrated Fitbit steps aren't syncing after the 1st sync. Only had app 2 days. Even the initial sync the steps are not same amount as those on my Fitbit online account. I've unlinked & relinked, confirmed Fitbit is preferred partner. Have tried all instructions.
A very capable App, and the Support Team are very responsive. I've used this App for about 6 or 7 years and I've been very happy with it. My only issue has been retrieving My Health data which can be hard work.
I've used this app for years. It used to be excellent but the later versions have proved to be unreliable. Loss of GPS signal is my major concern but this obviously affects everything else.
This app is terrible, it is always auto-pausing so it doesn't record your workout and its always crashing, would not reccomend. I have tried turning off auto pause but it doesn't stay off.
App does not recognize membership upgrade . Shuts down after 10 minutes and pop up asks me to upgrade
Great options and accurate data
It was better a few years ago, before they went to a robotic computer voice and ads for non subscribers. Could be improved by adding elevation change into calorie calculations.