iCare-Huawei Version
[Highlights of Technical Service]
1. Create technical SR with one click, a illustrated SR just needs three steps to completed.
2. You could choose voice, picture or video to communicate with the Engineer at any time.
3. Emergency SR can be urged by one click to remind engineers to speed up processing.
4. Progress can be checked at any time, historical data can be quickly searched.
5. The service of engineers can be evaluated and suggested, at the processing or after the problem solved.
[Highlights of Spare Parts Service]
1. You can apply or return the spare parts in three steps by move your fingers a little bit.
2. It is very smart to select the required parts: scan barcodes, blur search, or select common spare parts directly.
3. You can check the status of service, and reminder Huawei to speed up delivery with one click.
4. The history record of request and return are reserved for you to search or check.
[Kindly Reminders]
1. The iCare app provides spare parts and technical services only for operator customers of Huawei.
2. If you want to use the app for spare parts and technical services, consult Huawei's regional operator customer service centers.
a. China spare parts service center hotline: 0755-28560555
b. China technical service center hotline: 4008-302-118
c. Customers outside China consult regional operator customer service centers.
Category : Productivity
Reviews (24)
Didn't want to change my pass word. Really could of used your help though. Couldn't answer your questions as I didn't use the app.
pointless unless you have a enterprise account and email.. I just want emui9.0 my wife has had it since december. not impressed.
i can't login or register...i just want to update my system..and when i write a phone number it says phone number is not registered...please WORK ON IT...
Need an enterprise email. Why do you not offer an app for consumers to update software. This is thr only reason I'd want this app.
Unable to login what rubbish just want to update all my friends phone now android 1.0 when update is coming for y9 prime
Useless app it says wrong email or password, please fix this.
I try to log in with my huawei account and it says that my account either doesn't exist or that my phone is not registered.. Help??
Unable to launch using android 11 , one ui 3.0
The place for spare parts for Huawei stuff. Says in the description.
Hard to log in which makes it useless because of this
Should always be backward compatible
Not working correctly
Useless says email wrong or no connection ehen I have fibre cable net
need CFM PW .. what ever that is... some kind of password
Huawei customer care for update is the worst one I ever seen... TRUMP MAKE GOOD THING, BLOCK THEM ALL
Can't create an account waste of time
Bad apps for update
Cannot log in,if i can i will give 0 rating
not working with W3
I want the app for version 4
I'm interested in this app
i just purchased huawei honor 7x overall phone is nice but i cannot start huawei cloud because there is no option for india then why do you sell your phones in india
Great app, but admin should check feedback option frequently to know feedback from user.
This is useless I'm just trying to update my device. But this'll be about as useful as talking to the moon. This is just a waste if time, space and leisure unless you have a enterprise account. So its useless to me sadly.