Category : Health & Fitness
The app used to work perfectly. Now, it is messed up and does not allow me to access and book classes online. Detail: we are in the 3rd Lockdown and the gym, even online is my headspace.
Great facilities always feel welcome at reception class instructors give it a 100% a make you wanna do better !
Very handy, and a great way to make a commitment to your exercise time
App keeping bugging and freezing most of the time
Easy to use app! No bugs spotted this far
Love the classes and new app great -
perfect app, easy to use
Great app. Very easy to use
I like the app because it is very fast
What app is this??? It is horrible!!
Easy to use
Does everything expected of it
Great application
It's a great app, easy to book classes and cancel classes and great perks really worth it. Updates all info pretty quickly 🙂
This is not a good app at all. Since its update i couldnt access the app at all as it says the app is not installed. Uninstalled it and installed it again. Now i cant seem to sign in. Very frustrating.
Update on this app, It was one of the worst I have ever used however they have updated it and it's a little better they now have it linked to strava however i have recorded a few 3 hours indoor wattbike sessions and this app never took the recorded data from strava or sometimes it does take it from strava but incorrect data is displayed in this app for some reason, as a result I don't get my workout in the apps workout feed. bummer as it would lock me out of there challenges. It still has a very long way to go.
this is worst app I've installed
Even though I like the rewards and challenges options the UI is atrocious. I hope somebody is already working to improve the app. The fact it self that I have to register 2 times and link the accounts together is frustrating. Not to mention that for some reason my account and the membership does not wish to connect as my details are not getting accepted. When i asked for technical support, I sat for 2 hours (literally, im not even over exaggerate with this) with the CS agent. It is likely that im doing something wrong here, but for the love of good, provide some training to your employees about your OSS. I had to explain the situation to her several times that my account does not wish to connect to my membership. The lady i spoke with, referred that she changed the password for me to log in. This went for 2 hours and in the end I had no choice but to take steps to send in screenshots to make her understand that it has nothing to do with my password as im already in. After this, the communications went silent, i got no answer and im still unable to log in. Just to mention, i used PC to go online for the same purpose, but i have to search in google for the log in option, which is not presented on the main webpage.
This app could defo win the most user unfriendly app of the year award. Ugly, unusable. I wish I was not forced to use it by the club.
Why doesn't the booking system on the app allow to get off wait listed classes? Checking if I got into the class every few minutes right up to minute until the class starts is a waste of my time and effort and results in a strike aginst my record if I can't cancel ahead of the one hour notice.
Too many clicks required for what I need it to do, i.e. booking classes.
Still need to improve capture workout section. Gym app doesn't need baseball,basketball as options and there are other gym equipment need to include..
Decent app and I like the incentives to workout and gain points for actual useful stuff
It's good but could do with upgrading.
Great app to see bookings, book clases and so on. Not so user friendly but it's good to have an app for all that
Love this place. Equipment is top of the range. Friendly, helpful staff. Always feel welcome. So many amazing classes and trainers! Clean, spacious and all round good vibes!