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iHail MSP

iHail is the Taxi Booking App for the Twin Cities Metropolitan Area including service to and from Minneapolis, St. Paul, MSP Airport and all surrounding suburbs.
Now you can easily book a taxi based on your current GPS location or by entering in your pickup details. iHail then locates the closest cab to ensure prompt service. Using our live tracking feature, you can watch your cab arrive on a map and receive “on approach” notifications when the cab is near.

You can also schedule future pickups from any location so use iHail to book a taxi to the airport tomorrow or downtown this weekend. Choose from recent locations used or save your own favorites (i.e. Home, Work, Gym, Favorite Bar, etc.).

Download our free app and begin iHailing a cab today.

Category : Travel & Local

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Reviews (24)

sum. r. Jan 27, 2022     

Not sure which is worse: this non functioning app (after signing up, got message : this app is no longer in use, check website for update) so i prepaid for a very short ride. After no ride after waiting hours i called they said no cabs in my area (not true i am downtown and saw dozens of them) so i requested refund bc i never got the ride. They tell me to write customer service. Nothing week later so gotta dispute with bank now bc relying on this company is the least wise choice one could make!

Des. E. Dec 22, 2018     

this is the worst company. what is the point of using the app to order a accessible vehicle and have a regular vehicle dispatched? then be told you have to wait another 45mins to an 1hr for another vehicle when it was the company's mistake. then you put in your address and the drive is a block away arguing with the customer about where they are. Again the company's fault. Also the customer service/operators are RUUDE AS HELL. NEVER EVER ATTEMPTING TO USE THIS COMPANY AGAIN FOR ANYTHING

Amy. V. May 7, 2020     

Quite a major step forward. Great in many ways yet avoid to keep on top of issues important for a passenger.. some issues are chronically unthouhtful of how it affects passengers, don't expect m any follow-up of concerns. Texting system can go incredibly professional and well or not

Chr. L. Jul 14, 2021     

All you get on this app is a still photo of a guy waiting for his cab. I get a text from the company saying to click on a link to see my cab. But all I see is my order and a broken link.

Dan. M. Jan 30, 2019     

could not book my ride using app on android phone.it went through all the data entry but failed at the book ride step...had to call in on phone.

Dan. H. Feb 13, 2021     

I love the option for paying cash but I hate their scheduling system even if your reserve a specific time they can show up 3 hrs later even thought it was pre ordered/scheduled

Roh. D. Sep 21, 2021     

Man this app needs an update as it was last updated in 2018! I tried to sign up, but after inserting my details it failed stating duplicate username?

Kee. B. Oct 6, 2019     

I got an estimate of $28 for my ride and it ended up being $45 plus tip that's over 50% more then expected. Uber was around $30 so basically they under bid Uber but charge more.

Bra. M. Apr 29, 2019     

Sadly doesnt work for me, thats okay - you guys have the most easy phone number to remember around here.

Mys. S. Sep 24, 2019     

Can't sign up. SMS verification code never came even with a valid mobile number.

abr. V. Oct 31, 2019     

App is garbage never works we download it to order (don't work) and still have to call the company to order a cab

joa. t. May 13, 2020     

I can get to my doctor appts on time they just have learn to the front of my building

Eli. J. Nov 3, 2019     

Won't allow new account sign up.

car. b. Sep 29, 2019     

Ihail is a joke,I waited over 2 hours for transportation and they never showed

Emp. R. Jan 5, 2020     

Their service is extremely garbage

Eli. D. Sep 23, 2020     

Drivers are helpful

Tin. C. Jun 22, 2018     

The app doesn't even open. It's just a picture of a guy holding a cell phone. It never takes you to the app. Worthless.

A. G. u. May 12, 2018     

Trash service, hit or miss on if u can get a cab, operators dont care or help

A. G. u. Jun 12, 2018     

Booked a taxi to be taken to the airport a day in advance, 5 minutes after my set pick-up time there was still no driver assigned to my reservation. Don't waste your time with this app.

Ale. V. Jun 6, 2018     

This app has never failed me when I needed a ride after the bar.

Joh. M. Feb 28, 2018     

App is in violation of the Americans with Disabilities Act. Which is silly because they have providers with wheelchair cabs, but they just won't let you book them.

Mat. M. Feb 6, 2018     

There is a field to schedule future pickups but it doesn't work. All the cabs come immediately when you request a booking. The UI buttons ate from iOS in 2007. Ugly and not very functional.

Cha. H. Dec 14, 2017     

Had to download the app just to give it 5 stars because of the dumb a**es that are rating the app fo r a bad taxi ride. The ratings here are for the app. Not for your ride in a cab. That's what Yelp and other rating sites are for so use those!

Mar. D. Nov 21, 2017     

Only used twice, first time terrible driver, second time canceled after waiting 45 min. for an "available taxi in my area" in the 1:00 hour!