Category : Health & Fitness
While the app has a nice design, it has only worked about 25% of the time. Constantly crashes and sometimes it won't load classes at all. Restarting the app and my phone, and uninstalling/reinstalling the app hasn't helped. Although the staff is wonderful, this app has made it very difficult to sign up for classes and opportunities are missed for many people.
This is the best workout ever. The staff here are fun, knowledgeable, caring, supportive and always encouraging even when I hate doing burpees🤣 I am so lucky to have found this place with this fantastic and awesome staff. I do enjoy coming. So much so I changed my membership to the unlimited plan Thanks to all for being wonderful in every way .... Even Sebastian who I know is trying to kill me with his kicks🥰
I do love kickboxing but this app not so much... I always have to log in to book a class even tho it shows my name & profile. Right now I can't even get in the app, it says I have no internet but, umm, everything else is working fine with wifi &/or network. This is frustrating when trying to book a class!
Considering we have to use this to book. It's crazy that it constantly crashes and gives you no option other than FB messaging the ILK team and hoping they can grab the class for you. Nonstop issues.
This app was working for me up until 2 days ago. Removing, reinstalling and restarting hasn't helped (x 5 times). While the staff is great, it makes it difficult to view classes and sign up or cancel if needed.
I'm not sure if others have the same issue, but I have to restart my phone every single time that I go into the app to do anything. Once I restart my phone then get into the app, I can schedule classes and see my profile fine. But if I go to my home screen or another app then try to get into this app again, it doesn't work and I have to restart my phone again. Been like this for a month now.
Worked for a few weeks, but now no longer shows classes. Can no longer book classes in the app, please fix. It's been weeks.
There should be a default setting for the calendar to save your class to. It's annoying having to select the same one over and over for each class.
Haven't been able to use the app to book classes since I got it in Nov 2019. I have a membership but there's clearly an error, and everything the studio has tried has not been able to solve the problem
Easy to book a class! 2 suggestions: [1] Can we check in 15min before class instead of 10? Cell phone goes right into a locker when I get there and I'd rather not delay my pre-class warm up. [2] Any chance of compiling a list of songs which played during classes?
I love this place it is so welcoming!! The instructors always keeps me wanting to come back. I have lost 5 lbs since I started going here and more to come. I cant wait to meet my goals!! I also love how not every day is the same thing. This is definitely a place to check out if you want to tone and strengthen or ever start something new!!
So far so good, as an improvement, I would like to see the number of open spots remaining, so you know before booking how busy the class will be.. Should be able to set class size and report automatically
I would HIGHLY advise you to find another place to workout. I paid over $950 for 65 classes that they said they would never expire. I took a 3 year hiatus and GUESS what expired? They offered me a measely $100 credit for another $1000 dollars for classes. Scumbags. Just go to lifetime fitness and you get these classes for free in your sub and you don't have a foul smelling environment and trainers that actually know what they're doing. Huge waste of money.
As a ILKB membership holder, the one star is due to the following: App does not include Long Beach, California (aka Strong Beach).
Does not include all locations. It only applies to 3 locations in Ontario.
Can't sign up for classes, didn't log my classes taken accurately
App is working fine now. The issue I had with the app was resolved with my class registration being updated.
App never works. It has neen down for weeks which makes it impossible to schedule classes.
Can't even use this app because it doesn't have any of the Michigan locations
great app. make my life easier. schedule your class directly through this app...
Miss this place. If you have a local one I recommend it. A great workout.
Can't get past 1st page because my location isn't on the list. Toledo Ohio
Please fix this app. I am having to restart my phone everything I want to schedule.
I can not register for a class, it said can not register for this class on line. And that is for any class chosen
app doesn't work, very disappointed. will not recommend.
Crashes. Constantly locking me out.
I love this studio and the staff! Best decision ever
Love there energy soon as Im able Im going back I definitely love it and they considerate and don't judge they are very down to earth
Only works about 20% of the time...
Can never see the class schedule to book a class. It shows for a split second, literally, and then disappears. It's very frustrating when trying to book classes. I have logged in and out of the app, Uninstalled and reinstalled and checked for updates. None have worked to solve the matter. I have to go to the MBO website to book a class which is inconvenient. Aside from this everything else in the app works fine.