Category : House & Home
I did this program at the beginning mainly to get a rebate for the Ecobee thermostat & also thinking I would be saving a lot of money that was a big mistake. All this program does is help the company not have as much load to their systems during peak hours by them hoping the customers signed up for this don't change their settings. They set up all their own settings & change everything you have preset on your thermostat. It definitely doesn't save you $150 a year either. App never works either.
Can not connect after power outage
This does not optimize for you, it is done so the energy provider saves money. This statement, "Customize your home’s energy use to stay comfortable and save money," is not true. They will adjust my temperature in the middle of the night and I wake up sweating. When I called to complain they say they don't tell anyone that it's for comfort but it's too optimize savings. What a joke.
Worst app ever! Wish I had never heard of this, house is never comfortable because the invasive app constantly takes over the thermostat and sets it to uncomfortable temperatures and now I can't figure out how to stop it. Would never have agreed to this if I had known how terrible of an experience it would be.
Not a smart control at all. Raised all my ac setpoints 2 degrees making my home uncomfortable. I had to constantly readjust settings. I revoked their access to my ecobee. Not worth the trouble.
This app makes my house uncomfortable I ether hot or cold. I don't think it is worth it...
Keeps overriding our settings and even after calling we can't disconnect it! Not sure whether to go from here but we can't sleep at night because it's too warm. I've opted out of the energy savings settings at least 5 times in the past 5 hours!
NEVER SIGN UP, for some reason, this app has decided to provide no way to remove it's control of your house once it's added. Stay far far away.
The app won't load anymore and never really worked well for me anyhow. I do not get why they have dramatically changed the settings I had on my thermostat. It doesn't seem efficient to let my house cool (or warm itself) to some of their recommendations when in the end my furnace or air has to run twice as long to heat or cool the house when I get home.