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IMB.Banking

The IMB Mobile Banking App lets you do your banking on your mobile when and where it suits you. With all the functionality you need day to day and all of the security you would expect from Internet Banking, banking on your mobile device just got better.
The IMB Mobile Banking App will register your mobile device for added security, and allow you quick and easy sign on with a secure 4-digit PIN.

With the IMB Mobile Banking App you can:

• Tap to check up to 3 account balances without logging in with Balance Peek• View up to 12 months’ transaction history• Switch between your personal and business accounts• Share payment receipts via Email, SMS and Facebook• Transfer money to your payees• Set up a new payee and delete an existing payee• Transfer money between your IMB accounts• Pay billers using BPAY®• Set up a new biller and delete an existing biller• Schedule one-off transfers• Customise your accounts using images from our library• View your accounts in grid or list format• Find your nearest Branch or ATM• View current interest rates

To register your device for the IMB Mobile Banking App, you’ll need to be registered for Internet Banking and SMS 2 Factor Authentication (2FA).

IMB Members not registered for Internet Banking and SMS 2FA should visit imb.com.au or call us on 1300 123 164. First time Internet Banking users will need to log on to Internet Banking at least once before using the app.

When first registering for the Mobile Banking App, you will be asked to provide your usual Internet Banking login details. You will then be sent a one-time security code to your registered mobile number via SMS. You will need to enter this code to set up your secure 4-digit App PIN. Once your 4-digit App PIN is set up, this is all you will need to log in to the Mobile Banking App. Your App PIN can be changed at any time from within the Mobile Banking App.

Established in 1880, IMB has been helping people achieve their financial goals for 135 years. We do this by offering competitive products, practical solutions and superior customer service.

For Terms and Conditions of use for the Mobile Banking App please refer to IMB’s website. Normal data charges apply. Check with your phone provider for details. Consider the PDS, available from IMB, before making a decision about this product. IMB Ltd trading as IMB Bank | ABN 92 087 651 974 | AFSL 237 391.

Category : Finance

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Reviews (25)

Mer. Jan 14, 2019     

the android experience lacks the live chat functionality. very annoying. definitely a feature that both versions of the app SHOULD have. the most recent update has also made the login time ridiculously long. I understand the security which has been added, but the point of a mobile banking app is for quick access to funds and transfers.

A. G. u. May 7, 2021     

Feels and looks old and clunky. Will use for access to account on the move however would really appreciate some up to the minute changes as with apps like ING Direct banking for example. Today's technology offers great ways to update for user friendly apps. Looking forward to good things with your banking app, IMB team

Geo. G. Apr 29, 2021     

Always had great service from IMB and the app does what it needs to do quite effectively. Only downside is that they've only enabled fingerprint and face recognition for IOS users. Big oversight from a great bank. Hope they fix the oversight quickly.

Mic. S. Jun 18, 2020     

I need to access my account asap but I can't open it without doing the new update! The update won't load so I can open the original app grrr can't do any internet banking. So frustrating and seems to be a common problem atm. Sort this out IMB! The other app worked fine.

Sha. Mar 13, 2020     

Quite often doesnt work, like it's frozen. Also pops open quite often when ive previously used it and then opened another app!! No problems with my other apps!!

Cor. Sep 7, 2019     

Awful, payments have been very unreliable. I've had many times doing important transfers and got "error unable to process payment " and their office hours.. not to mention it looks like a tacky mobile site that's 10 years old

Fio. K. Jul 13, 2021     

IMB is a great bank to work with but the app is behind the times. No fingerprint login for Android is ridiculous. Menus could do with a freshen up, but are functional.

Bre. T. Aug 10, 2019     

keeps crashing. won't open when I try and open it unless I uninstall it and reinstall. then it open by itself when i scroll through things on my phone, very annoying.

Gre. P. Jun 12, 2021     

Poor integration with password managers. Incompatible with copy and paste. Two factor authentication slow and causes lockout in app and Web. No weekend support.

dea. l. Apr 26, 2022     

I just recently joined imb the doesn't have pay someone osko payment or transfer or I'd payment no where on the app can I access any of these pretty disappointing

Ama. N. Aug 6, 2019     

constantly plays up. Won't open when you need it and opens up randomly when you don't want it. Terrible.

Chr. B. Jan 8, 2021     

It would be of major assistance if you had "login" directly under "register" on the main page. I've been searching everywhere to login to my account since I logged out. Time wasting effort & trouble that shouldn't even happen

Nor. L. Nov 11, 2018     

Worked great until now. Updated yesterday and now I can't access it. Get an error message when putting in my pin saying "invalid session that has timed out or ended. Please sign in again. "

cla. r. May 14, 2020     

Don't know what happened, use to be able to open app with no problem, and loved the app. But now can't open even uninstalled and reloaded it but not working for me anymore. It was so handy😢

Ben. P. Jan 31, 2019     

The app does not work. Consistently unable to login for 2 weeks. Have tried reinstalling several times and have called customer service.

Cat. L. Jan 16, 2019     

Can no longer log into app since updating. Have tried re-installing and it does not work. Will need to change banks unless imb can address this issue.

Cha. D. Feb 19, 2019     

Since the last update it takes a bit to load on my samsung I tried to uninstall and reinstall but that did nothing apart from having to try 3 times due to the app closing down

Twe. Z. Feb 3, 2019     

This app is slower than my grandma. It takes a full minute to log in after putting in my password. Not satisfied at all.

Bro. S. Feb 6, 2019     

usually I find this a fantastic app but since the latest update I am finding it is taking way to long to sign in I am having to use the internet instead of the app.

Cli. M. Mar 21, 2022     

I give 5 because it's so easy to set up great customer service and I got a call welcoming me I've never had a bank call me up to welcome me before

Jod. F. Feb 11, 2019     

Very slow to log in after update and would be good if you could check you receipt number again after a payment not just see it the once

Tam. A. Feb 4, 2020     

Has very little functionality or flexibility in comparision to other banking apps. Bankwest and Westpac are far better.

Ale. A. Aug 12, 2020     

It works but feels so outdated. It's like an app from 10 years ago. I worry about how secure it is.

Em. L. Aug 7, 2019     

This app literally never works and, worse, it randomly opens when I'm not using it.

Aur. -. Jul 22, 2021     

Limited, can't edit or set recurring payments, no online contact etc usually end up having to use the web site