Category : Business
I am constantly frustrated with the use of the back button on the app. On the mobile site, if I look at someone's filmography, then click their contacts and then press back, it goes back to the filmography as one might expect. On the app however, it takes me all the way back to the search engine or the previous person/film I was looking at. It is completely counterintuitive and I beg you to please correct this error. It is so maddening that I 100% still choose to use the website over the app.
This app is the worst. I honestly don't understand how a service, which we pay for, does not have a better app. It is entirely too frustrating to deal with when all you want to do is log-in to update your info.
Seem to freeze up everytime I try to login. It's pretty annoying. I have to Uninstall it and reinstall it just for it to work.
I have I've IMDB & IMDB TV for a while now and enjoy them so I saw this app and figured I would like it also but it won't let me sign in using my IMDB/Amazon account to log in. Any help would be appreciated & I'll gladly change my review.
this is so confusing, you have mixed all the accounts by linking in emails. i have an account for my stage name but cannot connect to my page with my actual name. i like to keep the two separate. now i dont know how to connect to the one with my actual name and worried others can claim it. if i am "playing myself", then i would like to list it under my actual name and keep the other for professional jobs. this has turned into a headache. cant find cancel button to cancel my subscription!
Customer service is non existent.Many methods of payment,especially Indian ones, not accepted and they have no intention of accepting these methods.Even paypal is not accepted.No phone mumbers of customer care available.Very late response to emails.
Application almost geared more for people in the entertainment business than for fans of movies and TV. Old version used to have more features. I can no longer look up joint ventures between two actors. Still it's useful to look up about people.
It worked for a time, now I can't log in with an email, it won't send a password reset email and it keeps glitching at the start up screen, I think someone needs to update the app and do some fixing
Took forever to link my accounts because the app would not load. After 3 days I got everything set up. Now for the last few days the app has not worked. It gives me the option to log in but I click and it stays on a loading screen til your phone dies or the app times out.
Great looking app, but lacks the most important feature. Only reason it's 2 stars is because we are all Pro to own our pages and update our bios and credits. This is still not available in the app, so it's not as useful as it could be. If you add that feature I'll change the rating to 5 stars.
The app won't let me open it through imdb at its just freezing, I cannot edit a single thing through the website, and amazon isn't where I'd like to manage my professional data, also had to make a new amazon account because who has their work email attached to their personal amazon account. Now I can't put my number in because its linked to my actual amazon account. And the whole app still won't load. Absolutely shocking for such a large company.
I was automatically billed at the onset of the pandemic when I had no money. I contacted them immediately to see if they could reverse the charge and no one responded. I've come to terms with the unexpected charge considering customer support ignored me. Now, when I am tying to use the app it tells me I need to sign up for the 30 day free trial. What gives?
As an IMDb contributor, this app is very efficient in updating actor & production credits.
Continuous crashing. Same error occurred. When I do sign in with imbd it leads to Amazon log in and crashes or vice-versa. Very disgusting. No sign in methods or support or verification process available.
I am extremely disappointed with the service. I had raised a concern for not being able to upload any new pictures and I never got a resolution. Also, I can sue you for fraud since you do not let users cancel the membership through the app. Why do I need access to a desktop/laptop if I need to cancel my membership? What if customer does not have a desktop? This is a fraudulent means of forcing your customer to pay for the membership. I want a full refund.
Cannot access anymore to my pro account via my cell phone. Only gives the option to start a trial access. Uninstalled and reinstalled several times. I am on the go a lot. Need my cell access. Please help
Does anyone realise that this app seems to be running in some incognito mode at the background of your screen? You have to look hard to see it. In WhatsApp I saw "IMDb" at the top tab where you'd normally tap to go into media for a particular chat... soni came out and realised it was still there, faded in the background on my home screen. I uninstalled; it's still there. What kind of sorcery is this?
I have tried to unsubscribe, but IMDb has still charged me even though I unsubscribed well before the cutoff date. I sent 4 emails to tell them, because there is no unsubscribe button. If this is the only way I can get their attention and get a refund, so be it. $234 Australian. Not very professional IMDb!!!!!!
I thought I canceled subscription! It charged me money! I remember removing subscription! What the hell! Please refund me! It said I canceled subscription, I remember doing that. I keep getting scammed.
No one should install this app.. I activated one month trail with one card in this app and when the trail ended these guys charged me from my another card without my knowledge which was linked in my amazon account. There were 7 card linked in my amazon account so that means they looked at all the accounts and charged me from the account which had money in it.
Don't download this website! I never received emails let alone a cancellation email. I was charged $149.99 out of my bank account. I couldn't log back in!!! Bad customer service. Will call my bank!
I keep trying to upload my headshot. The only reason i got pro and it keeps crashing. Everytime i look for help it just tells me it's beyond its elvish magic or something.....super helpful. What's the point of that and why am I paying money for a broken app.
IMDbPro is a great source of information, actors, directors, titles, etc. It's like an beautiful film library.
Very convenient easy access for my work
This used to be a good app. I pay an annual amount for it and as of this week unable to log into it. FIX IT!!!
I haven't been able to login for a month! It keeps sending me back to the "Login with Amazon or IMDbPro " over and over! Useless!
The app almost never loads. Many features aren't available unless you use the app but the app doesn't even work 90 percent of the time.
I was happy they finally did an IMDBpro app. But this app needs an big update and more features from the site such as being able to search films in preproduction, production and post production. The jobs section can be improved also.
Was great, but suddenly doesn't allow you to sign into your account from the IMDb sign in option. Just get the spinning wheel. I reported it days ago, but nothing has changed. I will gladly fix this to a 5 star when I can actually use the app!