• IMS Patient App 1
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IMS Patient App

IMS PatientApp is a mobile application that empowers patients to take charge of their healthcare process. With this app, patients can access their health records, request appointments, send prescription refill requests, and even pay their bills.

PatientApp is fully HIPAA compliant, to ensure that your health information is protected and secure.

Key Features enables your patients to:

• Appointments: Request appointments, view past and future appointment details
• Health Records: Access comprehensive health records at the fingertip
• Documents: View shared by the provider
• Forms: View and sign forms conveniently
• Prescriptions: Send refill requests and view your list of active prescriptions.
• Televisit: Request and launch a virtual visit/remote consultation
• Billing: View billing statements, save card details and pay balance securely
• Messages: Send messages to your provider and other clinical staff, quickly & securely.
• Barcode: Generate a barcode to use at the Auto Check-In kiosk
• Photo Module: Upload aliment images to keep the provider posted
• Spanish language: Enjoy all the functionality of PatientApp in Spanish language
• Today’s Visit: View the current day appointment details, check in with the QR code or proximity beacons, verify demographics, sign forms, and also pay bills
• ART Calendar: View the ART calendar at one click for fertility patients
• Spanish Interface: Choose the Spanish language interface option
Get started with IMS PatientApp. Contact your healthcare provider to get your access credentials.

Category : Medical

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Reviews (24)

Nia. J. Apr 28, 2022     

Why is this only available for mobile devices? I need a new phone and my laptop is what keeps me going are apps like these that ruin it. As far as performance goes, the audio sometimes goes out and can't hear the other person talking.

Law. M. May 18, 2022     

Would be very useful if it worked. Ever since the update it stays loading.

Mis. M. Feb 7, 2022     

Needs work. Attempting to log onto this app is ALWAYS problematic. There seems to be an interface issue that needs to be corrected.

Nee. M. Dec 31, 2021     

Please fix just did an update and now its not loading. It keeps going in circles and never loads. Please fix asap!

Nic. R. Aug 2, 2020     

This app does not work as it should, I downloaded it per my physician's suggestion for a tele-visit & I couldn't even create an account. A major revamp need to be done in order for this app to work. Thank goodness there are other options out there & I didn't missed my appointment. To be honest don't even waste your time downloading it, tell your doctor to find another way to communicate with you.

Ama. F. May 28, 2020     

Works great when it works. The last month I have had issues with the app not letting me sign on. Ive sent feedback and updated. Still cant pay my bill.

Mar. S. May 25, 2022     

Not at all user friendly

nat. v. Mar 8, 2022     

Some options always push up errors

lau. Dec 29, 2020     

Extremely easy to use. Had to go through different apps for other dr visits and always had issues, this is best by far.

Rer. Oct 25, 2021     

Could never set up an account. But it is possible that it was the office staff not giving me the correct information. I no longer use the doctor that used this app.

Gre. E. Aug 9, 2020     

once you have downloaded this app if you have a computer problem and loose the app you cannot reinstall it. Stupid.

Jul. T. May 9, 2021     

You can't process anything on this phone you can't go to a different level or anything it's the same old stupid one you stuck on and don't give you a chance to move up or nothing I don't like this game

Meg. Mar 18, 2019     

Never works. And constantly crashing and refuses to give emails to forgotten passwords.

Ant. C. Oct 12, 2021     

I just dl the app and im having the same issue others are having its ashame i see others reviews i saw go back to march and its still not fixed im not emailing the email the responce is given after every bad review i did call the dr office after hours and they will call me when they return in the morning

Che. L. Mar 4, 2021     

Haven't been able to log in. Gets stuck on loading screen.

Jer. F. Mar 4, 2021     

I just downloaded and was able to use the app right away... Great App!!

Ank. P. Apr 9, 2020     

Best app to stay up to date with your health care provider.

Mic. C. Mar 30, 2020     

Convenient and very user friendly. I like it a lot.

Jes. H. Jan 20, 2021     

I downloaded the app cos my Dr's said to do so but when I search for the clinic it doesn't come up.

Tom. W. Jul 1, 2020     

Televisit failed to connect

Sin. V. Sep 25, 2020     

App could never identify my clinic. I have been entering the clinic ID n number of time but no use. No option to get help regarding the clinic ID

Edi. F. Mar 9, 2022     

Why do I keep getting apps that I don't want or need? Zero stars.

Joa. W. May 24, 2021     

Gives me access to my records and allows me to message my health care management

Pao. G. D. Mar 31, 2020     

Definitely a must-have during these crucial times.