India Mobile App
'India App’ hosted on Google Play store for Android was launched in the India Leadership Meet 2015 and Laboratory Solutions India Commercial meet.
‘India App’ will host array of Mobility applications which will drive Unified and Consistent interface bundled in One platform exclusively for India businesses.
In this direction, below two Apps currently available on India App.1. Commercial Operations.2. Field Service Engineer.
Note: Authorised Thermo Fisher employee can get access to information using India App.
Commercial Operations App Benefits:
- Material Price and ATP Quantity DetailsCustomer:
- Sales Order Details
- Back Order Quantity Details
- Invoice, LR & POD and C-Form Details
- Customer Ledger Summary
Field Service Engineer(FSE) App Benefits:
- Real-time schedule and follow up
- FSE Task / Operation updates
- Online
- FSE interaction with Call Center and Customer
- Online
- Trunk stock and spare part order
- Online
- Service Report automatic generation
- Customer and FSE Signature on smart phone screen
- Can set out-of-office alert
- FSE Geo Location tracking to aid Call Agent for case assignment.
‘India App’ will host array of Mobility applications which will drive Unified and Consistent interface bundled in One platform exclusively for India businesses.
In this direction, below two Apps currently available on India App.1. Commercial Operations.2. Field Service Engineer.
Note: Authorised Thermo Fisher employee can get access to information using India App.
Commercial Operations App Benefits:
- Material Price and ATP Quantity DetailsCustomer:
- Sales Order Details
- Back Order Quantity Details
- Invoice, LR & POD and C-Form Details
- Customer Ledger Summary
Field Service Engineer(FSE) App Benefits:
- Real-time schedule and follow up
- FSE Task / Operation updates
- Online
- FSE interaction with Call Center and Customer
- Online
- Trunk stock and spare part order
- Online
- Service Report automatic generation
- Customer and FSE Signature on smart phone screen
- Can set out-of-office alert
- FSE Geo Location tracking to aid Call Agent for case assignment.
Category : Productivity
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Reviews (7)
Vij. H.
May 5, 2019
A pop up notification will add advantage as soon case is assigned to FSE to acknowledge the case immidately.
Sha. S.
Sep 30, 2017
PLEASE ARRANGE ,SO THAT IT ALSO POSSIBLE TO INSTALL THIS BEST APP IN LAPTOP
Gau. K.
Jul 18, 2017
FSE trunk shock have to remove manually all the time....... after removing it via app
Bio. I.
Jan 24, 2017
So nice app for us, we can use it anywhere even in our traveling durations.
Sum. M.
Aug 16, 2015
We employees need this in Lollipop; else, the Lollipop users don't even know whether it's useful! Can be installed in Jelly Bean.
A. S.
Sep 25, 2016
1). Targeted for Thermo Fisher Employees - to improve productivity and effective Customer Engagement. 2). Business transactions information on your finger tips. 3). Field Service mobility solution. Many more to come...
Trunk stock list not updated timely manners