Category : Finance
I love the STAFF. They are very friendly and very helpful. But the change has been a bit aggravating navigating the new app. And things going wrong. Hopefully the few mistakes get fixed soon.
it's missing vital information that you have available through the desktop website. I was charged $15 "convenience fee" because I wasn't able to log on to the site and paid my loan over the phone; all because my from my external acct is not showing on the app.
Excellent navigation and security features. Outstanding customer service although their call wait time is longer because to address the needs of each of their customers.
The only improvement I would ask for is the maturity dates for CD's without drilling down. After recent updates (6/2020) I can see this suggestion was not implemented. Too bad!
The app works!! Rarely down. It would be nice to see "pending items", but all in all, the app works great!!
Other than a not so seamless credit card transfer, I like the combined view of all account balances.
Easy to use. However, would love to see pending deposits/withdrawals.
Overall decent app. Takes care of most mobile banking needs. I wish it was a cleaner look.
InFirst has the best member service and the mobile app gets better with each update! Thank you InFirst FCU for everything you do for your members!
This has been very aggravating just to set up auto pay from my bank account. Not to mention to get my darn member number.
Improved with the latest update. Would still like a more real time update but the response time is pretty good.
app has stopped working after the android update. very inconvenient. please fix this.
Good app, sometimes it won't open but it's good most of the time.
It works beautifully! Easy access ease of browsing to reach what you are searching for
Si very helpful and polite. They take time with seniors.
Not working since the most recent Android update. Please fix!
Great service always there when you need them, very easy to work
After the newest Android update, the app does not work.
I don't understand the system. It is very confusing to me.
great app the convenience makes life easier.
Much better and quick to access.
I love to use the app. I can use the app anywhere at anytime
Very efficient and works when I need it too.
Easy to use. Very friendly.
App not working after android update.
So far, haven't had any issues using this app!
This banking app works great for my needs.
I like the user interface: neat and easy to understand! If I had to suggest something, it would be the ability to see current credit card statements/charges to help me budget better. Overall, it's great Edit: They added the feature to see your credit card!