Injury Care Connect
How to Use Injury Care Connect
Before you start, make sure you have Wi-Fi or a strong signal. You'll also need a picture ID.
• Using your email address and a password, sign up for an account by clicking “I don’t have an account”. If you already have an account, enter your information and select “login.”
• Once you sign in and request a visit, you will be connected with the first available care coordinator.
• The care coordinator will check you in and ask some questions about your injury or illness.
• After you’re checked in, you'll be connected with a clinician for treatment.
This app is intended for employees with authorization from their employer to evaluate and receive treatment for a work injury via remote provider, as available in areas where permitted.
Category : Medical
Reviews (17)
This is the worst app/service I've ever had. Had an appointment and waited/ put on hold for an HOUR to talk to a doctor that never showed up. Went to reschedule the appointment and again was put on hold right away for 15 more minutes before I hung up AGAIN. Then later that night I rescheduled my meeting for today and now there's "technical issues" going on. This is a joke and the worst service I've ever experienced. Why is this becoming so hard for me to get ahold of a doctor..
Terrible app, laggy, poorly set up, horrid login process, pure luck to actually be connected to a medical professional. Needed to use it for a workplace injury consultation. After 20 minutes sitting at "waiting for telemed to connect to the call." I was disconnected, and got the pop up "your appointment has finished, please rate our service." If I could give a 0 star rating, I would.
This app is freaking terrible! You have no idea if the Telamed appointment is going to start until the last Second some times there questions to answer some times there's not some times people call you just to make sure you are logged in some times they don't they app is sooo leggy I see 4 other Doctors regularly through telamed this is the only one with issues! I'm just super luck I see a amazing Doc at concentra she truly cares about getting me the help I need to get better...
Staff is great, app only works on full wifi and/or full cell service. Sometimes you have to reload it. Otherwise staff is great
For workers comp dr visits. Easy to use and better than going to local urgent care dr that takes hrs. Some connectivity issues when transferring a few times. Used it like 5 times.
Can't use on my phone at all. Ever since the update my phone has been running slow and keeps making my phone freeze.
The triage stafg is super friendly and helpful, but what is the point when you cant ever connect to the actual providet? Plagued with connection issues.. Hey guys, its my job on the line, not yours. Help me out a bit? Its bad enough my health got me sent to you, but now i cant go back without your say-so? Thats not right.
Worst ever!! Anyone there???? An hour wait and no one says or does anything. No ppl ... Concentra as much as you make and you couldn't even develop a decent app. I got injuries making it very hard to get up and walk . So I follow rules then nothing!!!!! BS app
Terrible app black screens can't stay connected
This is the worst website Ever can't use at all. I rated a 1star, but not even wirthy of that.
Takes too long. Hard to log into
Haven't been able to use on my phone at all
Easy-to-use
Im not going to waste anymore time on expessing how inept this app is.
No Nevada. How can i do a telemed of there is no option for nevada!
Nightmareish to use
Bad connectivity and use, but good staff. Log-in is next to impossible; won't let me type my password so I am forced to type in a different app, copy, and paste to log in. Same with other manual input options; won't show the keyboard after the first box. More copy&paste. Call connectivity is fristrating. Staff tried to connect me to a doctor but something went wrong(?) and call rerouted back to staff member. Call never connected to staff member. Staff was helpful, professional, and friendly.