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Insightly CRM

Insightly is an affordable customer relationship management (CRM) and project management application that provides a lot of value by helping small to medium sized businesses manage customers more efficiently. Businesses use Insightly to manage contacts at every stage of the sales process, track relationships, monitor their sales pipeline, and more. With Insightly, all your critical sales and business info – leads, contacts, emails, events, projects, tasks, and sales opportunities – are organized and available on your devices. When all your teammates have the most current customer information at their fingertips, your company sells more and satisfies customers better.
The Insightly app is a free companion app to the Insightly web application so that your reps have all key customer information on the go. It’s a universal app that works on iPhone, iPod Touch and iPad. Try Insightly today using a free account! (Up to 2 users)

--= Insightly is recommended by =--PC Magazine, Entrepreneur Magazine, G2 Crowd, TrustRadius, & Others

“Insightly's mobile app is simple-to-use and adds great value for collecting sales activity data in real-time.” (Authenticated TrustRadius Review by Emily F. in 2016)

“[Insightly is a] very helpful tool in keeping day-to-day and long term business organized.” (Validated G2 Crowd Review by Madeline S. in 2015)

--= Insightly Accolades =--
- #1 CRM for Google Apps
- Over 1M customers & growing

--= Insightly’s Benefits & Features =--
- Increased sales effectiveness and productivity.Reps on the go have the most current customer information at their fingertips – opportunity, contact, event, lead, project, note info & more.


- Easily create and update prospect and customer info.Has a field rep just won a deal? Mark the opportunity as won directly on your mobile so the sales team in headquarters can celebrate.


- Easily define relationships between contacts through linking.You’ll always know how contacts are organizations are related to each other.


- Quickly find the info you need through searching and filtering.With Insightly, you’ll easily find that contact or opportunity you need for a successful meeting just by searching on your smartphone.


- Add voice notes while on the go.Let your voice and the Insightly app do all the work for you, not your finger tips. With the Insightly app, you can easily add voice memos to leads, contacts, opportunities, and organizations so everyone be up to date on the opportunity.


- Just attended a conference and have a stack of cards?With Insightly you can scan business cards directly into your account so you never lose a lead.


- Stay up to date on customer projects.See how a project is developing and have answers ready for your customers and, more importantly, be prepared for upsell opportunities.


- Actively manage projects.Create projects and assign tasks to your team from your smartphone to keep your customers satisfied.

Category : Business

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Reviews (26)

ICE. M. Apr 23, 2022     

I hope NOTHING will change! I am still unsure if it will remain free, but for my needs, this is superb! Love it!

Cha. C. May 8, 2019     

It works OK. There are some quirks that makes it inconvenient to use. Chiefly that I can't copy an email address from a lead screen on my Pixel 2 running the latest version of Android. I want to tag my emails sent from Gmail but can't copy the addreses. UPDATE 5/7/2019: developer still hasnt added this functionality. What's the point of having an app when it's easier to work from a mobile browser to get work done??

Blo. C. S. Jan 18, 2020     

It is very convenient. Of course there are things that have to be done on the sight that can't be done on the app. Most of what gets done on the app does sync with the sight. Somethings do not. If I create a task for someone other than me on the app, most of the time it doesn't sync. The really strange thing is that I can sync my Google calendar to the app, but not to the sight. I would say more, but I am out of space.

Syn. D. Nov 19, 2020     

I used to use this app as a major tool to plan and work my day. It WAS great. After the latest upgrade it is useless in the field. It humbles task dates and you can no longer see the name of the client to visit. Works fine on my desktop , but the phone app in the feild does not link properly to see your task information. I hope they fix this.

ego. Jun 21, 2019     

I like the browser version, but in this app when I want to create a lead, let's say i find a contact on Instagram and want to copy their info to insightly, when I put in the email, then switch to Instagram to get the phone number and get back to insightly the Email I had put in is gone. it's not possible for me to input lead info from the same device, which is a hell of an inconvenience when I discover leads on the go. Samsung galaxy s8+ can this be fixed?

Tha. T. Jun 20, 2020     

Great capabilities, unuseable ui. The deal breaker for me is that you have to click "Edit" to change any properties. We are willing to go with other crms even if they don't have certain features, for the enjoyable user experience.

Al. H. Sep 12, 2020     

Like the new look. However the ability to filter task for example a major loss. This make it no worthless having because I have to go the website to filter (change and look at) specific Categories in the field.

Car. K. Sep 8, 2020     

This app is linked to work, app has been horrible last.week, everytime I try to put info in via my phone and type something in the description it boots me. It closes that are after each letter and it won't even pick up the mic if I try that. Please fix and repair.

nit. p. Feb 24, 2022     

Cannot even login using my Google account. It says "google banned it coz the app is suspicious". Also, cannot login using my email ID. It says "invalid email" but I get emails from insightly, no problem. Very bad app if you cannot get past the login screen. 0 stars if I could give here.

Pan. T. Sep 1, 2020     

Latest version makes editing contact relationship ambiguous as it is not possible to guess direction of relationship anymore (boss-employee), downgrade from previous version Great mobile companion to Insightly web CRM service, accepts contacts shared from phone (something ZOHO cannot do), recent version has issues entering text to text fields (keyboard entry interrupts). Unable to mass delete attached files. Subscription is expensive, still Insightly has more features than competitive services.

Sus. S. May 29, 2020     

Easy to use program that works on all electronic platforms. Really good talk to text feature which saves me a great deal of time.

Ant. B. Dec 14, 2020     

Customer service is non-existent. No in depth troubleshooting is available. Account managers change every few months. Impossible to get someone on the phone.

G. J. Apr 25, 2019     

Search option is useless...won't search the entirity of various leads, opps etc. Rendering the search option near useless. Anyone doing B to B sales knows that being able to search for a name or LLC is crucial to getting the right information while on a sales call. -Canot sell multiple products once set up as a opportunity. EG, once a contact(EG Lead>Opportunity >Sales>Contact) showing they are interested on your new product is impossible.

Jin. L. Mar 9, 2020     

The direct connection to Google G suite and Gmail is what we miss. Our team complains constantly that Insightly is not intuitive and easy to use. I hope you can fix this otherwise we'll be forced to move to a different CRM

Kev. S. J. Jan 24, 2020     

App syncs nicely, and puts nearly all of the power of the desktop version on android.

Tim. M. Nov 28, 2018     

Great CRM app. Affordable but robust for small to medium orgs and companies. Modern interface. Easy to learn.

Dan. B. May 31, 2019     

quick and easy to add contacts and modify what stage in the sales cycle the client is. This will definitely help me grow my business

osc. m. Oct 31, 2019     

Great tool to have in my phone, I wish I could see the dashboards and that I could be able to edit the lead steps

Kel. S. Nov 6, 2018     

I can't sign up! I fill in all the fields and nothing happens when it refreshes.

Tra. D. N. Oct 2, 2019     

Good, although subscription is a bit expensive, even for a longterm SME user like myself.

Sam. V. H. Jun 1, 2020     

Easy to use on a mobile device.....access to all tabs very convenient and clearly listed

Jim. M. Dec 15, 2018     

Love the combination of crm and project management. Does most of what I need.

Dar. R. Jul 21, 2019     

Love the app! Just wish the math feature was not restricted to higher payment plans.

Raj. K. May 21, 2020     

UI of this CRM is quite simple and useful but I have rated 4 out of 5 due to incomming call logs are not captured which is really needy for mobile app user .

Adr. C. Jan 30, 2021     

I like the desktop but not much of a fan for the mobile. Would like have the recent log similar to the desktop

Han. G. Jun 26, 2019     

Great interface, Effective, and easy to use