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IQbuds

This app is a companion app for a hardware product called IQbuds™. If you do not own IQbuds™, you will not be able to complete app setup.

*NEW FEATURE*
IQstream TV - The Nuheara App now supports our IQstream TV. Use BOOST with IQstream TV to control your own TV audio feed; where you can blend TV volume and the people around you, all in high fidelity sound.

Unlock the power to hear with IQbuds™ from Nuheara.
The IQbuds companion app unlocks the powerful customization features available in our award winning IQbuds and IQbuds Boost.

IQbuds - INTELLIGENT WIRELESS EARBUDS WITH SINC WORLD CONTROL
IQbuds are intelligent true wireless ear buds that enable you to stream music, answer phone calls and control how you hear the world around you.

IQbuds BOOST – INTELLIGENT WIRELESS HEARING BUDS WITH EAR ID AUDIOMETRIC PERSONALIZATION
The IQbuds Boost is the most advanced assistive listening device on the market today. Built with all the great features as our award-winning IQbuds; we’ve added Ear ID, a clinically backed audiometric hearing assessment that calibrates the IQbuds to your unique hearing profile.

EAR ID - Transform Your Hearing in 3 Easy Steps (IQbuds BOOST feature only)
From the comfort of your home and in less than 10 minutes, Ear ID allows you to assess your own hearing and then automatically calibrates the earbuds to your own personal hearing profile.

1. Assess - Download the Nuheara IQbuds App and complete the Ear ID, in app hearing test.
2. Personalize - Ear ID will personalize your IQbuds automatically, using Audiological industry standard algorithms.
3. Hear - Hear your world better instantly, and re-calibrate as often as you like without visiting a hearing clinic.

FOCUS - Directional Hearing (IQbuds BOOST feature only)
Focus uses audio beam forming technology to isolate and enhance sounds directly in front of you.

WORLD BLEND and SINC - Blend the perfect amount of Ambient noise with the world control feature; While SINC helps you to hear conversations better by turning down noise in a noisy environment.

NOTE: the app requires a compatible IQbuds or IQbuds BOOST ear bud to work with it. See www.nuheara.com for more information on how to purchase.

Category : Lifestyle

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Reviews (28)

Jun. T. May 22, 2022     

so far so good. but there is always room for improvement for any tech product. 1. when paired/connected, the earbuds will receive all the noises in the surrounding before it is being tuned so it always get loud and noisy when it started. 2. unnecessary beep sound is being heard and received causing uncomfort to user's ears. this destroy the natural hearing of the earbuds.

Jim. L. Jun 7, 2021     

I got these ear buds to use for improved hearing. They are fantastic for that and the app works very well. There are two app enhancements I would like to see: First, a more detailed equalizer that would allow me to fine tune settings more, such as adding additional base and treble and not a trade off. The other would be a way to disable 'World off' when using outdoors so a breeze doesn't activate it during a conversation. Thanks for the great product!

Jor. R. Jul 23, 2020     

Good. But sometimes has connection issues. Sometimes doesn't connect to the buds when the app is minimised and reopened. Needs to be closed and reopened. Also, app doesn't connect to the earbuds when the buds are connected to another device. Cannot alter settings when connected to my PC. Note: Bragi The Dash Pro earbuds can do this. Possible to update firmware/app to include something similar? If not, maybe create a Windows and Mac app that can alter the settings when connected to PC or Mac. ?

Gar. L. Nov 30, 2020     

The feature intended to focus sound on the spreaker and reduce background noise makes no difference at all for me. It was the main reason i purchased these and it was a waste of money. Amplifying search is only mildly successful. They only work as Bluetooth ear buds for me and they aren't as good for that role as much cheaper options. Phooey.

Kyl. D. May 24, 2019     

First generation IQ buds were an incredible waste of money. Short battery life, 30 to 50cm Bluetooth range (less through clothing) and really hit and miss functionality. Mine have now been gathering dust on a shelf for over 2 years without use. All the really cool features (Focus on particular) seem to be going into the new boost model, while those of us who spent up early on are left behind.

Van. N. May 27, 2021     

App works exactly as advertised and expected. Easy to implement and intuitive to use. I'd suggest giving each setting a number based model so that loading on a new device would allow the set up to exactly mirror the old device settings. An example - the "World" settings have a number for setting (-1, +1, +2, etc) while Sinc and World EQ have visual sliders only with no number settings given. Having a number setting for each would allow for more accurate transfer of settings to new devices.

Gle. B. Dec 27, 2021     

Ive had a few issues conecting the IQstream TV. I've contacted your support email and the bot needs pinging by email for EVERY SINGLE REMEDIATION ENQUIRY. That is, 'Do this.' New email. 'Have you got this'? New email...., this went on until I gave up 6 months ago. Thought I'd try it again. Now, the IQStream TV tab on the app, which I uninstalled and reinstalled twice, has appeared then disappeared twice. The IQbuds are great, but as they ago you are lucky to get 2 hours life from a full charge.

Ala. H. Mar 7, 2019     

The product has lots of bugs sound continually dropping out. Last straw was sound no longer playing the phone audio, pretty much a useless item. In the process of trying to get a refund. Support is very slow.. (update) I got a replacement pair as they, were faulty. The Bluetooth range is so terrible, that you're basically paying for hearing aids. Good luck getting quality sound consistently from the Bluetooth connection.

Rus. M. Jan 3, 2021     

The app is terrible without a doubt. The process to connect headphones is tedious and makes it worse the ear buds do not connect at all. Spent the last 2 days trying to connect them to my phone or any device and not even the name showed up on the Bluetooth menu on my phone. Whoever is reading is reading this find a better product for earbuds like bose or skullcandy. They would at least pick up the phone for customer service.

LD. D. Sep 16, 2021     

Update: I talked to customer support who tells me restarting the app is NOT A BUG! Conclusion: there is no customer support for the app. Original: The app often gets confused by the IQStream TV device. It fails to detect it, or fails to dectect the buds. I have to restart the app pretty much every time I put my buds in my ears, and then it works. There does not seem to be any support for automation or Android shortcuts. Sometimes it streams only in my left ear for some reason.

dan. l. Jan 17, 2021     

I initially had five star review. However, one update of a $400 pair of quite exceptional buds seem to be now useless. I have all three products and the Bluetooth tv transmitter. That now is a $1000 loss of at one point quality audio. I have tried several devices to pair and they are invisible to all. Going back to my Shure buds with wires that are 15 years old and never fail.

Rob. M. Dec 27, 2021     

Why can't I access all world modes with a tap (ON, OFF, & ANC)? I should be able to cycle through all three options, not just two of them. I would rather not use ANC all the time because that option consumes more battery. If I want OFF, I have to open up my phone. Why can't I configure any option on any button? I want play/pause to be a single right tap and world options to be a double right tap. This app should be SMART enough to allow this. I'm just not happy with the lack of options.

Ter. B. Apr 25, 2022     

Earbuds are ok, but I'm not really hearing impaired so probably wasted on me. The app doesn't remember world off setting, so you need to turn it off everytime which is a bit annoying.

Chr. B. Feb 17, 2021     

Only arrived today but so far amazing. Easy to set up, no issues at all. I have tinnitus in my right ear. They don't completely get rid of the noise but it's greatly decreased and I can hear far more clearly. Awesome, loving them so far.

Sim. G. May 18, 2021     

Chewing food by moving uper and lower jaw up-and-down it's annoying to hear ear buds reciting home , world off and again home , world off back and forth by self without finger top. The best thing is when you have to have a something to eat take them out . Also screeching high pitch sound drive me insane. I got them in first place to watch TV in quite enviroment. I wouldn't use them for hearing aid substitute. They are basically sound amplifiers.

Rya. D. Sep 2, 2020     

Have only had the product for less than a month after waiting 7 months for it to arrive. Only problem so far is the double tap feature is unusable. No matter how fast or slow you double tap it only accepts it as a single tap. Wish the speed was adjustable.

Liz. G. Sep 15, 2021     

At the beginning it works beautifully now the sound declined, yes i hear a bit better but now cant understand when people talks, certain words but noises are loud. I got to get me a cheap $50.00 amazon sound amplifier and sadly works better. Also no matter how i charge it takes forever to charge and when it does even when light is green, doesnt hold battery that lon..can't past 10%. Had problems in past and nuhera tried to help thru emails was long tedious and didn't resolve anything.

Rit. R. Mar 31, 2021     

First few months they were great, but bluetooth connection issues are now a problem. I have to continue to reinstall the App to get a connection on my Android phone or Ipad. Getting to the point of just throwing them in the draw for good.

Jus. A. Aug 29, 2021     

Hugely disappointing. Held onto them for too long believing that with some tweak or fix they could work better but to no avail. Held onto them past the warranty date wanting them to be as good as I'd hoped (and waited months for) now I have online content I can't hear because the volume has gone down overtime. They don't appear to be charging properly either and to be told to email customer service? $600 burned

Wil. G. Mar 3, 2020     

When I place my buds in my ears I sometimes get left right feedback squeal also when placing them in the case I get the same feedback loop like placing a mike in front of a speaker I would also like to be able in the app to turn them up when using as a hearing aid. They are great with the TV but with talking I still miss a bit.

Lau. S. Jul 29, 2021     

This app, and the product it supports are actually really great. I encourage others to remind themselves when reviewing, as I've done myself, to remember that Nuheara are relatively speaking new Australian company, so as such don't yet have the polish, or resources available as some of their massive nearest competitors. My experience summarised: ASD + ADHD + pandemic lockdowns and masks (no socialising, no lip reading) = reduced ability untangling speech from background sound, + Nuheara = :D

Dav. H. Dec 30, 2018     

Good hardware with much more potential that what is offered by current software version. The app also needs an urgent upgrade as Google Playstore indicated that it is not compatible with Android 9, which got some of my cutting edge flagship phones of 2018 stuck there.

Jam. B. Jun 18, 2020     

FIXED BY 20200618 UPDATE! This app has always been buggy IME, often requiring complete closure when reconnecting buds. But now it is literally unusable: it just claims (falsely) "You denied permissions with 'Never ask again' option. To use application please change accept permissions manually from app settings." The (two) permissions that are changeable are both ON, however, and the app doesn't indicate what permissions are needed and denied.

Dam. S. Oct 3, 2018     

11 minutes to set up. Amazing new spectrum of sound for my 48 yo ears. For those having Bluetooth problems the blame might be with your phone aerial. Bluetooth is an industry standard, it's not a Nuheara function.

Cad. H. May 22, 2021     

Worked for 2 months, then started disconnecting every 2 minutes, now isn't recognized by any device on bluetooth. Wish i had read these reviews before i dropped 300 bucks on a product that doesn't work, i don't have time to spend hours on the phone with customer service.

mar. s. Jul 27, 2021     

When I purchased the nuheara buds they worked wonderfully. I was amazed. Less than 6 months in they stopped pairing. The support was poor from Nuheara and they sent me a label to put on the package of buds to return. The package has gone missing. Not registered by Australia Post and I have been left $400 out of pocket. The support seems to be in India or some other country that only respond by email during the middle of the night. I am disappointed in a company that is meant to be local.

Dan. F. Sep 22, 2021     

Avoid!! Good to know I'm not the only one with bluetooth connection problems. Lost connectivity to my phone December to January The buds work they are able to go into"restaurant, driving even world off" however I don't hear the narrator Unable to connect to my phone. these $400 buds became a $400 ear plugs. It's 09-21-2021 still haven't received discount. The buds are only good for catching dust at the back of drawer. Not worth another $260 just for a replacement that's no longer available.

A. G. u. Mar 13, 2019     

THANK YOU ! This has been the easiest and most efficient app to allow me to seemlessly set up and use my TWS-T8 headphones ! I can now use either headphone or both without any de-sync. I can also control volume for both headphones at the same time !