Category : Finance
IF DONT WORK: Remove the space at the end of your email address, look at the cursor it may have a extra space, (you may have to tap behind your email address to spot it) bring the cursor back behind the last letter of your email address (delete button), sometimes this happens if you copy and paste or auto fill and you dont realise that the auto fill is incorrect, I had the same invalid message as many other people have had, have a look, see how you go.
Absolutely rubbish. I have tried and tried to doing various things as instructed, even changed password , still says it's wrong. Got that I cant remember the password used so many. Thought it was just me but reading reviews I can see I'm not. Please get it sorted and use friendly, I want to see what I've been paid and if its correct.
Unable to log in, prompted with "invalid login details" while they are correct. Iris people doesn't give a toss about the end user, your employer pays them to run the service, nothing else counts. Thanks Iris!
I can't even set my account up! Tried every which way possible. I've now missed 16 payslips. No one cares. No one helps. They are breaking the law by withholding pay details.
I can log in on the web.. but using same details on the app.. it doesn't log in.. Apps been messed up.. worked fine a few months ago
Can't log in. Using the same details as the website but says invalid. Ensured there is no space in the username as others have suggested but still can't log in.
No mater what I do it still will not let me access it. I type the email address in and password still won't let me access it. Yet I can do it on the Internet. Type or copy paste nothing works can log in
Gets locked out after first attempt. Never lets to retrieve password or log in. App!! No use. Very unfriendly and technical ignorance.
I put my correct email and password in and it says its invalid. I've made sure there is no spaces as I've typed in manually.
Usual stuff, can't login with the phone. Comes up with invalid details. Get the same response when using the computer.
Only just downloaded this app and already I'm having problems login in as apparently my password is not correct and yet I go on the internet and it worked perfectly fine
The app is down, everytime I click on a Payslip or P60 it logs out and it does not open the document ...
Took me a while but to log in you have to type your email address in and not copy it in, don't put space at the end, good luck, let me know this worked
worse app ever can't even get on it even after reinstalling countless times. It keeps saying invalid log in details
used to work fine. now only comes up with invalid details. works online and on iPad, just not on phone!!!
I have downloaded this app on iPhone and android never lets you login will say wrong password or email but when I put the same information through Internet on iris payslips homepage it logs in perfect please get this sorted as any people have to access payslips thank you
always gives the incorrect login error. but can log in fine on the website. please fix
App Useless won't allow you to log in with the correct username and password
Couldn't log in. The app told me my log in details were wrong. I have uninstalled it
Won't let me log in. Type in email and pass word making sure the email address as no space at the end. No luck 😪
great app, easy to use and i downloaded my payslips in a flash!. not sure what all the negative reviews are about
Absolutely terrible. Won't let you log in with correct details.
Absolutely terrible app won't let me log in with correct details.
Can't login at all and no option to to alter the passwords
tried to login but saying invalid login, rubbish app
Can't log in with correct details. Pointless.
Can't log in says invalid login details...
Works spot on, the problem is when you copy and paste your email address it adds a space at the end, try typing your username and password manually 👍 maybe worth developer putting a warning on the app so people know. Seems a lot of people are having bother with this.