Category : Lifestyle
The app had our has a major bug. For months (out what feels like a year now), the app did not work. Constantly showed an error and let you do nothing. Today something said uninstall and reinstall. I finally worked! I should not have to do that to get an app to work. When it works, it's great, but the fact I had to do this to get it to work is the reason for the ⭐⭐⭐ rating.
It works well, when it works. It hasn't allowed me to use it for several months. Just shows a page for a second that asks if you want to retry or quit, but then kicks me out. I have to go to the resident portal on the internet and conduct business there. I have a Samsung galaxy s3. Please fix this. Update: I changed my rating to 2 stars and uninstalled it because the issues above hasn't been addressed. I don't recommend this app to anyone with a galaxy s3.
I have added * in my username. So somehow the app is not accepting my login. There isn't any option to change the user id in web as well. Worst
This app doesn't work at all. I open it up and I get unable to connect to your profile/community/apartment/push notifications. Meaning I can access literally nothing on the app and it's just a blank screen.
Bad. Haven't been able to pay rent the last 3 months on this app. It gets stuck after trying to get to the confirmation page. As someone else mentioned, you cannot scroll up without it refreshing the page.
Absolutely unusable. - Text for login info is invisible. (White on white background) - When creating an account, the "Date of Birth" field opens a popup menu that requires you to scroll _month by month_ to your birthday... starting from the current day. (Just let me type a number! The day of the week doesn't matter!) - The email fields appear to be case sensitive. - The login did not work for me at all. It's very clear that there is little to no design oversight or QA on the team making this. I'm beginning to suspect that this app was only made to help sell apartments - making them seem "modern" or "high tech", when in reality, it's just a useless, "cardboard cutout" of an app.
login is not working properly. the app launches and then closes on it's own without giving you options. the app forces you to scroll month by month all the way back to pick your Birthday. this is ridiculous! it takes too long.
I am unable to pay my rent. Every time I try to add a payment option, the app randomly closes. I have been trying to pay rent for the past 2 days now and app just closes every time. Very frustrating.
Correct Credentials Not Working for Login. Tried to login numerous times, but it keeps denying my credentials. The same credentials work outside the app just fine.
This app freezes and has errors way too many times.
Y'all messed it up again. There's always something broken in this app and right now in account history you can't scroll up because it refreshes the page. I don't know why I would even want to refresh the page.
I've uninstalled and reinstalled this app a number of times and it keeps booting me out. I'm a new tenant and would love to be able to utilise the app, especially as I get parcels delivered regularly. Please fix this
This app has so many bugs. I can't pay rent and it errors out all the time. Very frustrating.
App login is broken. Tried on two phones with two different accounts. Been out for several days now.
I keep trying to open the app, but it immediately kicks me out. I have a galaxy j7 star. Please fix this issue.
Horrible app, not working correctly. Not even showing what I'm trying to type into the login fields. Terrible.
Dumbest developers ever! Who creates an app with birthdate entry where you have to tap the screen at least 790 times to get to year 1965?! F this nonsense! I'm not signing up!
It never launches Retail offers view. Always show spinner ans ask me to restart app few times. please fix it.
Horrible. Hasn't worked for months on my android. I have to use the internet to pay my bill. Please fix.
I have to reinstall it frequently and it updates slowly when I open it.
useless, credentials which work on PC do not work with this app.
I am trying to pay my rent, your application does not work, please advise. Thanks Heidi
wonderful place to live, people in the leasing office a very caring very pleasant. maintenance crew Johnny on the spot and fixings with a smile very nice and courteous couldn't be happier.
Constant errors when launching app.
1 star because 0 stars wasn't an option. This app never works.
The app does not work at all
You have to scroll from 2018 to the year of your birthday which would take a lot of time! There's no way to just type in your birthday
This Appartment are the best I ever lived at. The manager and kATLAN SIMPSON IS VERY PROFESSIONAL. AND THE MAINTENANCE team and the whole team are the best. They have gone beyond their duty to do or their job is a my mom and I appreciate everything they do God bless them
Every once in a while the connection is slow in loading. It could be the winds interfering with my internet connection. I have made a payment on the 3rd before or by 8pm and it shows that I have to set the date for the 4th as being paid. It hasn't caused me to be penalized though. Thankful! Overall it has been pretty good. With technology I don't expect perfect. I'm not complaining. I'm happy to have the app. available to use.