Isle of Man Bank
FEATURES
• Login with your fingerprint (if you have a compatible phone)• Get Cash from your account without using your debit card• Pay a person or bill• Make one off payments up to £250 a day using a sorting code and account number• Pay your contacts using their mobile number• Transfer money between your Isle of Man Bank accounts• Check your balance and transactions• Manage your Direct Debits and Standing Orders• Find your nearest cash machine or branch• Top up your UK pay as you go mobile phones (available for major UK mobile networks only)
For more information visit us at iombank.com/mobile
MORE INFORMATION
Get Cash
Get Cash enables you to withdraw money without using your bank card. It is a great option for those times when you need small amounts of cash but don't have your debit card on you.
You must have at least £10 available funds in your account (including your overdraft facility). You can use this service up to twice a day but can only have one cash code at any one time. Each code expires after three hours. The amount you ask for needs to be within the daily withdrawal limit for your debit card.
Create Standing Orders
Create Standing Orders allows you to set up a regular payment to an existing payee, where you have made your first payment using Online Banking, a utility company or one of your own accounts.Pay a person or bill
You can make one off payments up to £250 a day to anyone using their sort code and account number. If you are making payments that exceed the daily limit then you should set up the payee and make your first payment using Online Banking.
Pay Your Contacts
As a personal customer you can use Pay Your Contacts to pay someone from our app using just their mobile number. To use this service your contact must have either:
• the Isle of Man Bank, NatWest, RBS or Ulster Bank Mobile Banking app or;• be registered for Paym
To send a payment, simply choose a contact on your phone or type in a mobile number then enter a message and the amount you want to send. Where the payee is using one of our apps or is registered for Paym, the funds should reach their account instantly. You can send up to £250 a day.
Pay Your Contacts payment limits are independent of daily withdrawal and Get Cash limits.
HOW TO REGISTER
To use the Isle of Man Bank Mobile Banking app you need to be an Isle of Man Bank personal or business customer, be registered for Online Banking, be aged 11 or over and have a mobile telephone number starting with 07.
Once you’ve downloaded the app, registering is simple. All you need is your Online Banking customer number, PIN and password and you can use the app immediately.
Not got a customer number? Sign up for Online Banking at iombank.com/online.
If you’re having trouble with your app, please call the helpdesk on 0345 366 7003 (+44 2381 244181). Calls may be recorded.
PLEASE NOTE
Standard data charges may apply. Contact your network operator for details.
By downloading this application, you are accepting the terms and conditions which can be viewed at iombank.com/mobileterms. We recommend that you save or print a copy of the terms and conditions and privacy policy for your records.
Category : Finance
Reviews (29)
Incredibly useful, particularly like the new check deposit function
The app is very handy. I have only one suggestion. After setting a transfer ready for some date, it would be good to be able to see what transfers I have set. I tend to forget if I have set a certain transfer on not.
It's really easy to use and the get cash function can be really handy. The only downside I've found is that it goes down for service reason for about an hour around 1AM which is not a problem for me often but there's a few times where I've needed to use the get cash function whilst out late and can't.
Works well for a single business account. Improssible to see two business accounts whatever the say. Telephone helpline does not answer. Deposit cheque fussy but works. Automatic helper nothing more than a list of FAQs. Could do better!
The app is great. Saves me a trip to the bank.
Never accepts cheques, reported a transaction that wasn't me once, nobody ever got in touch.
There system is outdated they loose pending transactions and can't access the info to retrieve ur hard earned money, very dissatisfied with the service, I wouldn't recommend using this banking system what so ever there 20 years behind at least with the technology they are using
Once set up, and I have to say, I had help from a very professional member of your staff, everything fell into place! The app is easy to use and so helpful to have on my phone...in a word...perfect!
Since the recent update, the app now shows 'Error 04 Security check failed' every time you open the app. The only option is to press OK, which then closes the app. Ridiculous.
Stuck on a loop in log in. app won't let me use my fingerprint and asks me to use my pin. once I type my pin it then tells me that I can't use my fingerprint and so on. can't sign into app at all. I've even tried turning off my finger scanner but still same problem.
Very handy especially if contacts also have app. The emergency cash another nice feature as is seeing all accounts in one place.
Poor on features, not enough details on the transactions, counter intuitive and hard to use in full potential without the site or help from staff members of the bank (and this is an adventure).
The clear, missing element is the ability to now deposit cheques in the app. A number of the Banks now offer this and so it is a need rather than a nice to have with the closure of so many branches.
This app is now broken and useless for devices that do not have Google services after the last update. Why is there now a dependency for Google services when the app previously worked fine?
with the recent update i am no longer able to use my passcode or fingerprint to access the app as it sends me in an infinite loop of enabling the fingerprint and then making me use the passcode.
Never had a problem with this app. It's 5* now that they've added the function for paying in cheques.
Love it, so easy to keep an eye on what is spent and more importantly the balance in your account(s).
Easy to use App. It would be nice if statements could be downloaded via the App.
The finger print opening is never available. The ability to pay contacts is handy
Limited Internacional phone codes to apply and get started. Couldn't use the App. 🤷🏻♂️
impossible to log in since last updat. keep sending messages in a loop.
Quick, user-friendly and simple. Nothing more I need really.
Very efficient, easy and quick. Very pleased.
Great app but dont like the fact it shows your balance when sending a PDF
This handy app takes the stress out of organising my finances and helps me to keep on top of payments.
Quick. Intuitive. Very, very useful.
Latest android update made it impossible to login but uninstall and reinstall fixed the problem
it's ok but I can't find how to go into more historical transactions
Too difficult to take an acceptable photo. Will not accept larger cheques. App keeps failing.