Category : Communication
This app won't allow me to even sign in to create an account I fill out all the questions, email, password, etc. But when I push on the continue button it doesn't do anything I have done this over and over again with the same results So I guess it's time to uninstall!!!!
Horible app!! I already had an account, i can sign in on chrome but when it comes to signing into the app, it says an error has occured!!! Tried on at least 6 different phones!!! Very dissappointed.
I can't ever do any visit off the app. I have to sign into chrome.. even on chrome I've lost so much money. I've had plenty of visits and all of them suck!!!! I can't ever see my friend. Its constantly glitching.
This is the worst app ever. Even though I wasn't able to visit because of connection errors from iWeb on 3 different occasions, it charged me for every single one of them.
I wasnt able to sign in ever... Very disappointed...keep getting error message. Tried several times until i got tired of seeing tne error message "someting went wrong try again"😩
This is a great way to keep in touch with a loved one. There is someone available 24-7 to assist you with any concerns or questions you may have. Its also relatively affordable and is a nice alternative to a phone call.
I have an account so I downloaded app and now I can no longer sign into it or reset password all I get is error message.
perfect as long as phone is charged and u r connected to WiFi or have Mobile data
This app is horrible it won't let me even sign in keeps saying something went wrong...ugh
I love being able to visit my babe from my phone it's so convenient
App will not connect. Strongly recommend using the site instead of app.
It's now allowing me to log in and I can see and hear him but he can only hear me
I love this app! I have not had any trouble with it myself.
Great way to visit without leaving home!
it wont let me open an acct keeps saying something went wrong
state and facility my fiancee incarserated at does not show either so was waist of tme setting a account up
i love it wish it would b longer times then 1hr
Great that they finally have this so we can keep in contact with our loved ones who are incarcerated.
It wont even let me download the app at all!!!
Gotta luv the girls that work there because they understand what I'm talking about all the time. Thank you Bekah, Daniella n Rachael u gals deserve a raise. Romero I especially loved ur help too.
Doesn't work waste of time
Won't even let me sign in! Create a new one nothing!!!
Amazing way to Visit with an Inmate.
Was able to stay in contact with my own special inmate
Don't use this app
Greatcway to see my best friend
Will not let me set up account!!!
Won't let me create an account
Got to use to visit my husband.
The app will not let me schedule a visit. It goes all the way up to the schedule time but will not show any times. I can schedule a visit through the website and then conduct the visit through the app but can't schedule through the app for some reason. Only other complaint with the app is that the sound comes out as if you were on a phone call and have to hold the phone to your ear unless you use headphones. There should be an option to turn on speakerphone.