JD.id – Online Shopping Mall

Not sure what kind of data it is storing, but this app is a storage hogger. Its data only already occupies 1.5gb storage space, plus the app and cache, totaling close to 2GB total. Had to clear the data and cache and re-login often.

Very satisfying to see original product, the design is so colorful and very good to use the each menu and tab.

Prices are good. Products are nice (although limited) Packagings are safe. Courier is fast enough. CSs are communicative and responsibly..

Free Shipping, good products' quality with good prices

Satisfied with the good system and service..

The delivery is so fast, the products sold are reliable, and the payment methodd are vary. However, it will be much better if there are more free delivery fee coupons.

I gave you two stars for your app, not your service. Your service is excellent and sells original products. But your app, since I updated it, I can't seem to use it, it kept saying that I need to check my internet connection, and my internet is stable enough. I have uninstalled it, and reinstalled it again, but nothing worked. So please fix it.

The apps is good. The price is good. But the app system is not really support. I want to propose a return regarding my tablet purchased. There is problem with the lcd. A blue line mark on the screen. Whenever I attached the picture the apps always stop n out by themself. I tried to propose without the picture but cannot also. I tried to chat for help and waiting for so long. I see the apps on the playstore and email the contact below but it has been closed.

User friendly app with many excellent goods at low prices

Halo team JD.ID, who's accountable for UI/UX and tester app? Please check your official store page scroll button and page items, it always opened out of sudden in some items I didn't intend to check after some scrolling. Even I didn't touch or click the items at all. This occurred during promo periods in particular. And, somehow while the page loading took time too long, once it got fine the pop up into a "random" item page showed up. It's horrible and made me feel less and less intrested

Initially I impressed with this app, genuine products and good packaging. But lately I made several orders but canceled by system. I tried to contact all the possible customer service through live chat, email, call, but end without solution. I made payment less than 24 hours from order, and already got the notification but the system canceled it. The customer service is really terrible. It's like I'm wasting my time and my energy. Take my money as charity to improve your service!

Easy to use app. But I doubt their commitment on ensuring that the product they sell is original/genuine. I recently bought one of the product mentioned as original with huge discount, turns out the quality were not the same as the product that I have (with same specific brand and type), with a very huge quality difference.

The seller doesn't send the goods, and the system doesn't have any response to it. You really can design Tokopedia & Shopee's method, to cancel the order if it is not sent within certain period. My goods aren't send up until now, and it's already 2 weeks, and the seller is from the same city with me, with no response too. I've never complained to any of the online shopping platform, but this time I do, worst ever.

It's easy to use, the goods are original, and the delivery is unbelievably fast. Highly recommended!

I actually love this app, there are various goods that you cannot find in another app and goods with big discounts, also you can have REAL free shipping offer. But unfortunately many items I want to buy were not available in my area, which makes me confuse why on earth it has to be in my area if you're gonna send it either way?? I'll pay for shipment, just send me the item I want, dude. Uninstalled the app until it fixee.

This app offers a lot of promo and original stuff from reliable source with competitive price. It's very convinience to be sure that the stuff I buy online is a good and original one. I bought something from jd.id global once and had no problems with it. The delivery was also fast. I love how they arrange the app itself. Overall, love the app!

This is the place when you seriously want to purchase an expensive goods without doubt.

very satisfying shopping at JD ID the product is original

The best market place i've ever used. Keep up a good work

It used to be a great place for online shoping, but the experiences are reduced to dust. First of all seller CAN CANCEL / REFUSE to send your products that lead to auto cancelment without any penalty. Second, JD CAN'T boast it provide free shiping anymore, although most of their prices are relatively higher than other places. So, sorry JD you're not my favourite place to make my purchases anymore.

Shopping comes more easy with jd.id...i love the flash sale, cheaper,more discount, fast delivery and many payment methods.

The app seems interesting, the products shown are very attractive, a bit pricey products, less promotions especially on delivery cost, the most silly things is the system on payment is ridiculously bad, they can not detect payment, say it was cancelled and refund takes forever, suddenly it says the goods is send on the way to me, not so friendly shopping apps. Dont like it personally unless they improve it.

shopping at jd id is very fun, because of the accuracy of the quality of the products offered and the speed of delivery

I want to cancel my order because I want to change my order to other shop, then I talk to customer service at first they try to help, but they didn't process the cancellation immediately. Very slow process, try to fix it please, and I will give the app 5 star later.

Slow apps. My purchase was auto-cancelled by system even though I had paid for the purchase. I had to sent all the hassles just for clarification. The cost and time to finish all of this IS more expensive than the money involved. And I haven't received the refund money as promised until now. Garbage e-commerce.

Often error and cannot proceed to checkout. Another unsatisfying thing is often out of stock. However, price is frankly good, many variants, and delivery is very fast and in great packaging box. Hope these errors could be fixed.