Category : Finance
The app is OK. User Interface desperatly needs to be upgraded. Worst of all, to reset lost/forgetten password, you must enter your Mastercard card number & PIN code . They never offered me a Mastercard! Contacted the "(No) Help Desk" and was told I must go to the branch to get password reset. Which defeats the most basic principle of having an online account. So what if you reside outside of Jordan? Tough luck! I greatly value "security", but not when it comes with a narrow minded approach!
Great Bank and staff but a useless application! I am really surprised that you guys couldn't follow up in the technical part I had to open another account in another bank to benefit from their app
I logged in then i tried to pay a bill then they took me back to the sign in page and when i tried to login again..they told me the user is already logged in!!! now i can't pay my bills so what's the use of this app??!
A null pointer exception upon opening the app? Really? A try-catch could solve the issue. Please pass this info to your development team and ask your QA team (if there's any) to actually test your app!!!!
Very poor application every time I tried to log in, tells that you are logged in!!!!! Very strange,,,,,
Poor app, missing features, crashes all the time
It keeps giving an error number without clarifying the issue in a written statement
You can only login the first time you install it on your device, and even when you're logged in, the user experience is very bad.
Very poor. Need a lot of improvement. JKB deserve better App.
Would be great to show the Available balance when you login not the current
I download the App but didn't show me how can I sign up or in ! And iam a customer already but didn't have user and password !
Great App...Missing only Prepaid Card charging feature !!!
Every time I try to login it tells me that you're already logged on so how am I supposed to logout if I can't even login
Needs more work, It's a masked website like a PWA.
After update efawateercom post paid not working
Stupid app...not sure how they managed to convince the bank to use such an app..they need to work on their services
Very poor need a lot of improvement
Cliq service is still inactive!
Compared to the competition, this is stone age app, u r well known bank with big share in jordan, shame
The developer of this app has NO idea of what he is doing. But what about other officers in the Bank? Same?
So easy application to use
It is not working
Every time you want to log in to the account, you must log in. Are you stupid?
jkb is so outdated compared to other banks in Jordan
9203 error user already logged in
Beautiful bank I love it
Online services are awful.
Great bank, great staff and helpful people, but this is the worst application I have ever encountered, I hope that you upgrade the banks application, it is not user friendly, nor easy to use, gets stuck sometimes with a very bad user interface. No need for a separate application for the reward system, upgrade the application and just include rewards in a tab within it!