John Hancock Vitality
The application is available for anyone to download, but you have to be a John Hancock Vitality member and have registered on the website before you can log into the John Hancock Vitality mobile app. You’ll use your John Hancock Vitality website log in to log into this app.
Download the app and you’ll have the ability to:
- Check your Vitality Points- Log a workout using GPS
* - Submit proof of a completed activity (e.g. 5K)- Track your goals - Spin the Vitality Wheel for a chance to win rewards - Stay in the know with daily newsfeed posts that include important news features, fun activities, healthy tips, delicious recipes, and more
The application is available for anyone to download, but you have to be a John Hancock Vitality member and have registered on the website before you can log into the John Hancock Vitality mobile app. You’ll use your John Hancock Vitality website log in to log into this app.
*Some features like gym visits, may require GPS location services. Continued use of GPS running in the background can dramatically decrease battery life.
Category : Health & Fitness
Reviews (27)
Not permitting access to "updated " version of the app. Appears that I am caught in a loop, and while I once had been able to enjoy using the app, it has ZERO functionality as a result. Prompts to download an updated version, which seemingly does not exist. A shame.
Unfortunately the Google fit integration is iffy at best. Lots of missed 15k steps days. It also doesn't pull in sleep info from fit to give you credit for 8 hours of sleep. Refreshing points hasn't worked in a few months. Always says to try again later. Needs bug checked for sure. But the idea is solid.
It has gotten very buggy since I started using the sleep tracker app. It doesn't pull the sleep data from Fitbit (only step count). It doesn't register sleep sessions half the time. now it just crashes everytime I open it.
Never keeps my log in info, so every time I must reenter all credentials including 2 step authentication. Once in the app is relatively easy but a great hi overall.
I have been using the app regularly for about a year, and I go to it often for information and ideas for my benefit. Along with my fitbit app, it is the one I use the most. It is easy to use, and I rate it exceptional.
Worst login format ever. I don't want to waste my time calling their support line.
Everything works, but not intuitive. Can't reset password once locked out, without calling during normal business hrs. JH phone numbers don't work internationally.
In general I like the app and info it provides. I wish they would open up other avenues to earn points. Not everyone does their workout at a gym. I only workout at home and can't earn points for it 😕.
It's motivated me to eat better, exercise more, and lose weight. It's been easy, informative, and enjoyable. Very glad its a benefit of my life insurance.
Good experience overall, but I would like to see the monthly Vitality Squares game added to the app, rather than having to go to the website.
I've missed 2 wheel spins because it stopped telling me I had spins. I also had to reinstall after the update because it kept forcing shut.
It's a lot to navigate. The support staff is very helpful. Sticking with it is worth it. I think a tutorial would be very helpful.
Since the update, I have been unable to play vitality squares. I click "Play" and nothing happens. Im disapppinted.
a fantastic app and program that allows me to learn more about nutrition and rewards me for lifting weight at the gym! cant wait to see what they add!
Easy to use..I wish the vitality squares was available on the app but other than that, very convenient!
This app is extremely helpful and makes it easy to earn points, post documents, and check your status.
I love working with John Hancock to keep healthy and to keep my life insurance rates down. It's really encouraging and fun. Great program....
Worst account login system, ever, 3 password enter. Lock forever, cant unlock no matter what. Have to call monday to Friday 8 to 5, i work at night shift, then my account is locked forever.
Keeps me motivated to stay active and improve my overall health and well-being. Lots of rewards and incentives to work toward.
Love Vitality. Simple to use, and the app provides great health info and direction.
When I'm at the gym I can't get the countdown timer above 30 minutes start time. Frustrating.
On Galaxy S9, the gym timer does not reset and continues to count down negativity. Pleasr fix.
Never able to login through the application. And they don't fix it...
Worked fine but now can't connect to google fit which undermines the whole experience.
I love that this app keeps me mindful of my physical activity and the need to keep active.
I like all the different ways to get points! There are many ways to keep me motivated to be healthy.
App concept is fine but it stopped counting any point for me. So it is pretty useless for me. I have asked for help and they respond which was noce, but their suggestions didn't work. So they said they would call me, but never did. So I am a bit disappointed, but it is what it is. I am not wasting my time on it anymore.