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JPS Virtual Care

JPS Virtual Health offers 24/7 care from anywhere via your smartphone or tablet. During your virtual visit, a healthcare provider can offer a diagnosis, treatment, and medication if appropriate – no appointment needed.

How can JPS Virtual Health benefit me?

Connect in minutes to a healthcare provider – save time vs. an in-person visit
Can be used by your family and children, ages 2 and up
All visits are secure and confidential
We treat many common conditions, including cough and cold, sinus infections, allergies, rash, and pink eye

Category : Medical

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Reviews (30)

A. G. u. Jun 19, 2019     

Seems like a good idea except that the app says it had no services in my state. This makes no sense as I have been a Tarrant county resident and a JPS patient for more than a decade. Would rate higher if the app actually would work for me.

wan. b. Apr 30, 2020     

I downloaded the app went through the process and got to the end and that's when you find out there is a $30 copay. Even if you have insurance and don't have a copay you have to Pay. During the Covid19 the Drs. don't want you in the clinic unless there is a need of urgency. Patient's that just need to talk to someone shouldn't be charged for it.

A. G. u. Feb 5, 2019     

Extreme ease of use; Provider was extremely courteous; an active listener; so much easier than attempting to book a Same Day Visit with a provider.

K. A. M. Jul 14, 2020     

Tram was extremely patient and knowlledgeable and courteous as well. I was glad to get the app and it is more affordable than most. Thank you.

Hop. E. Aug 8, 2020     

It was really easy to use and put in my info. There was a short video in the virtual waiting room and I didn't have to wait long at all. I had Sandra Moreno as my doctor and she was very good at listening and I found her very helpful.

joh. l. Oct 30, 2020     

I don't understand this app always work good for me now it crashes everytime I load it up I have the Samsung Note 9 and I need this for my medication

Dia. A. V. Oct 23, 2020     

Appointment on my chart today at 9:30 am Lab will not do until November 2, 2020. I don't expect any change or actions. There have been other issues and never got a call back

Kar. H. May 16, 2020     

I love how easy it is to use this app. The providers are very friendly and helpful.

A. G. u. Jun 4, 2019     

Easy! So much faster and easier than trying to get in to see a doctor.

Jay. G. May 22, 2020     

Love it. This is where the future is headed Saves so much time.

Sid. T. Mar 31, 2021     

It does not work. For years I have use it to keep up with my health. Now I don't know what to do. The old way worked!!!!!

Rxv. Feb 7, 2022     

I want to delete my information from this app and delete my account and it won't give me that option.

A. G. u. Apr 28, 2020     

Convenient and affordable

R.. R. W. Jul 21, 2020     

Easy process wait wasn't too long compared to going into ER

A. G. u. Jul 30, 2019     

Just downloaded the app and it doesn't work lol. Why have this on here if it's not gonna work? I actually need this app....????

Mar. T. C. Sep 8, 2020     

I really enjoyed the experience. I have had a good experience.

A. G. u. Nov 9, 2019     

Used as an employee. Great experience!

Ric. W. Jun 22, 2020     

Omg! This made it so easy and convient

Loo. A. l. Apr 10, 2021     

Not in my area. Wow! Why even have this if it don't work!😡

Nat. S. H. R. Sep 3, 2021     

This is NOT EVEN JPS ...SO WASTE OF TIME IDENTITY THIEVES?!!! IS THEY IS A 3RD PARTY STEALING ALL YOUR PERSONAL INFORMATION...NOT EVEN AFFILIATED WITH JPS MY CHART IS COMPLETELY DIFFERENT EMAIL THAN THIS ONE IDENTITY THIEVES!!!

A. G. u. Dec 17, 2019     

I needed help and no one ever answered the 1-800 #. Poor service.

Lau. K. P. Jul 5, 2020     

Easy and didn't have to go to the ER. Loved it.

A. G. Jul 18, 2021     

Thank you for listening to me and not HUSBAND JJ LOL

A. G. u. Apr 2, 2020     

You cant do anything on this app with your phone

Ang. M. Jun 7, 2020     

First of all, 24/7 care is not offered as suggested in the first sentences of the description. They have normal work hours. Second, none of these practitioners can write prescriptions, so what exactly you could utilize them for is very limited. And like others said, no coverage is going to waive the $30 appt. fee. Note that this is a public-private partnership--Acclaim is hooking up with the publicly-funded JPS to milk appt. fee cash out of JPS' patients :) If you have a doctor, just call them.

A. G. u. Apr 17, 2020     

Very helpful is great I love it

fay. o. Jul 9, 2021     

Annual labs aren't being giving, so how do Doctors know medication level?

Fre. H. Jun 9, 2020     

Doctors on there can not prescribe meds

j. s. Aug 19, 2021     

They are the best

Lin. P. Oct 5, 2021     

Love it!