Category : Finance
Please enable checking currency exchange rates without logging into the account. It was available in the previous app but now it's gone. Edit 2022: new device, had to do the same form multiple times because it crashes at different stages. Overall account has been blocked. That was caused by poor app. As a several year customer, you lost me on that one. Recommend switching to Revolut or other apps.
It loads forever, every time I have to close it and open it again, rubbish! You can't send your money to different bank too, I lost my funds for 2 weeks and when money bounce back to my account I lost 10% of my money. Alior bank is saying they did everything right. It's a disgrace, thieves! stay away from this bank!
The app is nice and slick, but pretty basic - lacks any visual analytics or user-friendly layout. Personally annoying bit of missing functionality is lack of option to change the language - app only functions in the same language as the phone set up (in my case English). I would prefer to have it in Polish (given it's a Polish bank's app).
It does not make any sense to use web site to update transaction limits. Also you should consider having app in Huawei store.
Since some time, user experience is not up to the standard. Mobileapp logs out in middle of the currency exchange transactions, no history button or search feature. Transactions on the list view loads very slowly and before you get to the transaction you are looking for in the past, app logs out few times://
Bad implementation of new e-Pin functionality. I was not able to set epin in the mobile app, only in the web browser. During card transaction, there's supposed to be a push notification - it comes malformed. Terrible quality assurance.
It's just great. No hidden fees, good rates and international bank transfer takes 1day (as it should be according to new regulations), unlike Revolute that takes up to 5 days (unless you've got a premium account).
Crashes. Attempt to open new currency account blocks bank account! Crashed 3 times this morning!
Very good new version of the app. It would be good to have a option to display all account on home screen, similarly to dashboard settings view.
Easy installation. Much better, modern, friendly UI. Please fix closing card feature. Doesn't work. 4*
Wish that this app was already integrated with Alior Bank app. Also, there are too many clicks to make a simple transaction. Works, but it can be much better.
Great app! It allows me to manage my foreign bank account. I can easlly make money transfer in different currencies. It is really a great app:)
Every single time if I want to log into the app I need to uninstall and install the app again, otherwise it shows error.... It is very annoying
Tried to exchange currencies and it doesn't work. Had to log into online banking to exchange. What's a purpose of this app? Just to check current rates or account balans? Useless so far...
Why I can't add a recipient and later make a transfer is beyond my understanding. Spent 10m carefully filling the data beforehand, and it wasn't saved because I didn't make a transfer
In order to activate the app it requires all the data I already provided when I was registering my account. Just let me log in to my existing account, I don't want to create a new one.
When I want to sell or buy currency I've got the issue that I neet to ligin. It was every single time. Really it is very annoying. No fair
Horror. It is calling me and sending sms every 10 seconds and I am not exaggerating at all!
Great app! Developers always improve the features and it looks really great now!
I am not able to use it, it continuously closes. I can not send or exchange
Still missing some info on deferred trades... But very good app. Fyi brakuje "wyślij kwoty po dokonaniu transakcji do.... "....
Simple and functional application. Easy installation. Immediate transfers from my Alior account
unable to use app after last update, after clicking on exchange button the app shutting down
It is very good. The rates are better than exchange office rates
Biometric authorization stopped working after factory reset device. Suggested solution solved the problem. Quick response from dev team.
The new app is very clean and intuitive
Starting app after first logging results in an error
Very good and intuitive app.
Buggy. Stupid enrolment process - first you receive an sms code, then you get called by a machine that reads you a second code. Better have pen and paper ready. No way to negotiate rates like in other Polish banks. Poor English translation. Another poor showing from this bank.
Terrible app, not user friendly at all, plus the change rates applied are just bad, check revolut, for instance.