Category : Finance
Overall good experience good alternative for cash as you can pay everywhere with it but company should provide English interface at least in the app for foreigners since a lot of foreigners use it. It is difficult to use all the features properly if you don't know Kazakh or Russian.
As I have said and will say, Caspian Bank JSC is one of the worst banks in the Republic of Kazakhstan, there is no English language in the application, in terminals and at ATMs, after all, English is an international language and you must add it. there is no NFC payment in the Caspian system, which means that the Caspian bank card cannot be linked to payment systems, Google pay, Apple Pay and Samsung pay.
Very good application and easy to use. It has no sign in problem and everything is okay. Recommend it.
It's literally THE most important payment app in Kazakhstan. Kop Rahmet! (which means "thanks a lot" in Kazakh btw)
I like the application is amazing, everyone can download and see a really great app
Please, add NFC, we would like to use all possible payment methods, not only qr.
I feel so comfortable and happy to use this professional app., and I always thankful to "Kaspi Bank".
It's good application for using every day life. Especially when we will paying for service,jobs e.t.c
Too,good but I have one problem with it, why there is no languages options ? No English option is there please update it
It is good and useful app. However it doesn't have english support. So you need to speak Russian or Kazakh to use it. Please add English language options for foreigners.
No way to contact the support through the app
This app is good but they don't have a English language Supporter Please add English language it's easy for everyone Thank-you 🙏😊
I'm wondering with bad reviews related to English interface. Common guys, you are using app in Kazakhstan!Should we give bad review for European or American banks for not having Kazakh or Russian interface?? The app works well itself and for security reason, of course, it will not allow you to take screenshot. Does Chase Bank allow it?))) So I'm personally very happy with Kaspi Bank service and it's app.
I haven't used this app myself yet, but the interface is clean and the functions and the service Kaspi app provides sound very convenient. However, as an international student who's Russian skill is bad, I need an English option for the app, especially since Kaspi is used prevalently.
I would like to use this app. The problem is its only in Russian language. Does it have setting to change the language in English. It is extremely uncomfortable and painful to order the online purchase. So with no option left I have to choose Ali Express or Amazon. I mean you are loosing your customers. Why do you expect that all people can read and write Russian language?
This is a wonderful application, I am really a fan of it. I request all my friends to use this application.❤👍👍
Please bring this app in english as soon as possible. And how to block card if lost from app. Can you please inform.
Odd that some of the screen shots and even the Investor Relations site for the Kaspi App show English...but yet English is not actually an option: Kazakh or Russian only (and with the app's security settings, you can't take screenshots to use with a translation app). Useless for any Kazakh-based non-Russian speakers.
Please bring this app in English as soon as possible.
The app in itself is ok, however as a not Russian or Kazakh speaker it's very difficult to navigate. Having the option for English language would be a great step e.g. Like Altyn-I bank has. Further I saw in the post that your app exists in Ireland in English. Therefore coming with English language option should not be difficult. Further why does the app not allow screenshot, as usually I would make screenshot and translate in yandex, now even that is not possible. Please solve and you get 5*
It is really good but please introduce English Language🙏🏻
This app is may good but they don't have a Kazakh or English language supporter. Only russian when they will add Kazakh or English language then I will change my rate for the app Edit: They added Kazakh language. Well, that's good costumer service
Со временем приложение становится хуже и хуже: 1. Нельзя сделать скриншот (страница платежей и страница истории платежей, переводов) 2. Невозможно зайти в аккаунт, просит фотографироваться, в конце безуспешно The app is degrading, and there's nothing 'Super' about it: 1. It's impossible to take screenshots in the app (payments, transfers and their history) 2. Useless login auth flows (identifying with photos), which will refuse to recognize you.
This app is not available in English. The expatriates and international students living in Kazakhstan find it difficult to operate by taking screenshot of everything and then translating it to English. Kindly make this app available in English language also. Please pay attention
App is called "Kaspi.kz - Super app #1" But there is nothing super in app that has only Russian language, while apps of smaller banks have also English and Kazakh. In top of financial apps it's in 2nd place, after Homebank, so it's not #1. Also I don't understand why people keep using this bank, with 0.5% cashback and low interest rates for deposits. Big 🧠, Alisher
This is very nice and lovely application
The app that has affected everyone in Kazakhstan and has made our lives easier and more mobile. Even my gandma does use this app!
Polished and handy mobile banking app, but... Please, move the online shop and ads to a separate application. It is very annoying to see nagging offers to buy stuff from your shop, when you just wanted to check your balance.
I just loved it , running amasingly , a lot of options, easy, honestly nothing disturbed me so far. Great job, team!!!
The app itself works, unfortunately no English translation so it can be very difficult to use if you're a foreigner who can't speak Russian or Kazakh. Since it is used almost everywhere, I have to use this bank and app until another company offers competition and an English interface. Also google translate can't help since the app does not allow screenshots. This means I can't even take a screenshot to see if there is a setting to change this problem.