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Kemper Photo Inspection

The Kemper Photo Inspection app is for customers who have reported a claim to Kemper and want to submit photos of their vehicle damage for faster Claims service.
If you have questions about an existing claim or would like to report a new claim, please call 800.234.3606.

This app is only for Claims so if you need help with a new or existing policy, please visit kemper.com.

If you would like assistance with the Kemper Photo Inspection app, please call OnSource at 855.220.3590.

Keeping our promises. It’s what customers can expect from Kemper.

Category : Business

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Reviews (28)

Ton. G. Jan 11, 2019     

I initially had problem trying to get past the settings at the beginning of the app, but I had to eventually turn on permissions for everything on my Android Galaxy S6. Then it finally let me go forward to take all the pictures. That part was very very cool and explanatory. I was pleased with the experience.

Jua. M. Aug 23, 2019     

Easy and simple but unclear in the overall process. It will lock you into its linear interface without telling you what's left or how to go and take more pix. The worst part is not being able to switch to motorcycles if needed.

Tan. A. Oct 29, 2019     

The process taking the photos is easy and user friendly at this point, I have submitted all requirements kemper insurance photos inspection wanted from me. Now let see the waiting time, how long will it takes to process and appraise damaged vehicle. It is totaled loss. Hopefully, it can get it done as soon as possible. Because the damage vehicle was sitting at someone parking lot other than collectable impounded lot, for almost one ml month from October 2, 2019 until now October 29, 2019.

Mic. M. Sep 8, 2019     

Not difficult to use, but it takes your valuable time to do this process, when you weren't at fault. Why do I need to do this, when this whole thing could have been avoided. And apparently you need to use lower case letters for the vin number, when the actual vin# letters are CAPITALIZED. Don't feel the need to take a whole video of the entire vehicle, only the damaged part. Takes time out of my life for something i have no fault.

Lar. P. Jan 4, 2020     

Average Experience for an insurance company app. It asks you to input the vehicles Vin, when I had already taken two pictures of the vehicles Vin. After experiencing damage to my vehicle, I think this is an unnecessary hoop for an insurance company to make me jump through in order to rectify the problem I have experienced.

A. G. u. Sep 18, 2018     

Simple and very explanatory. Much faster and easy to do rather than waiting for adjusters and insurance companies to get it done. Thanks Kemper app.

F. R. Jul 1, 2020     

Time-consuming, inefficient and in my case useless. At least the photo app part of it. Not user-friendly.

Bil. P. Jul 7, 2019     

I struggled getting g my camera to connect with the app even though it said it was connected but inc3 I figured that out it was easy and I think it's a great idea and a time saver

Ton. D. Apr 6, 2019     

Very easy and simple to use! Made my job easy considering my durest surrounding the situation! Thank you for making this so simple and low stress.

Nic. L. Sep 16, 2019     

It was very easy to follow the instructions for taking the pictures of the damaged areas of my car. It was fast and easy and no trouble at all.

Tho. R. Feb 18, 2019     

straightforward instructions and a user-friendly application which is well described and easily done.

Bas. A. Jul 30, 2019     

pasuward was asked after i installed the App... but a customer service representative was helped me in one minute... easy instructions... Thanks

Kar. A. Apr 24, 2019     

First time user and I must say it was pretty user friendly . The quality of the photos were okay. Easy to use.

Pau. H. Aug 29, 2019     

Quick and easy, although the video goes kind of slow.

E. N. Aug 14, 2019     

Horrible app especially for an insurance company... because of the horrible interactions with this company's services We are changing insurance.

Syl. A. Mar 11, 2019     

Easy to use. Great video and the guidance through the process was user friendly

Joe. N. May 10, 2019     

buggy. couldn't get past enter your vin showed "enter your odometer reading."

A. G. u. Sep 22, 2018     

Quick and easy to use. A great App... Don't be worried and use it!

Dav. H. Feb 8, 2020     

Awsome, innovative, unbiased point of view. Technology advancement.

Gus. E. Apr 22, 2019     

I can't open the camera app even though I allowed it in the settings. Fix it.

Rob. F. Feb 18, 2020     

Works great and easy and fast like 123 plus i will recommand someone to use this app all the time .

Kev. S. Oct 22, 2019     

Video tutorial is good. Step by step instructions make use easy.

Sue. R. Apr 11, 2019     

very easy to use and it made processing a claim effortless.

A. G. u. Dec 12, 2018     

Very simple and easy to use. It's about time someone did something right.

Mau. S. May 3, 2019     

well I have to say my experience when it came to my son's car Austin Boland Michael jump was his adjuster and that was a long process over 15 days I wasn't a very happy camper and I still feel he shouldn't have had to pay $500 deductible his wheel fell off his car

bro. b. Feb 13, 2020     

Easy to use l, but make sure you have a light for maybe the vin on the window

Jor. M. Feb 18, 2020     

Wonderful customer service and fast response times.

Ric. F. Mar 7, 2019     

Easy Use. A great time and effort saver.