Category : Finance
I used to rely on having this info handy, but the app hasn't worked in months!!
My auto policy does not show in this app. Useless.
The dumbest app ever created... useless... it asked for a pin... what pin i don't know... very disappointed
Can't sign up, doesn't accept my phone number no matter what I try!!
live chat doesnt work. nobody ever answers it. they dont answer their phones either. they dont answer emails either
I'm confused as to why my vehicle doesn't show up in my app.
It worked when first installed then it would not let me in after when I needed it
Terrible app, rarely works
It's not working at all.
couldnt even find my account
I can't even register an account to use this app. After contacting support I was finally able to get a passcode sent to me, then when I enter it, it says I don't have an active policy. Called KTX they confirmed my policy is active. KTX then transferred me to the actual insurance company on my policy. The insurance company was very confused and asked me why I'm asking them to fix a problem in an app KTX created? LOL. I said they told me only you can fix it and transferred me to you? Then insurance company said No sorry we can't help with this and transferred me back to KTX. At this point I'm just fed up and hung up the phone. Unbelievable experience.
Stuck on loading once I entered my email and one-time passcode. Can't access the app
Stuck on "loading" after using the one time passcode.
Passcode they sent me is wrong. They sent me the same one in two emails. Can't use app
The app keeps rotating itself to landscape, then becomes unresponsive, saying I should rotate it... Otherwise, it's a really good idea, should come in handy - once the bugs are squashed...
Too much bugs for the first try. Pin is 4 digit but you are allowed to set more than that. Once you set your pin more than 4, you will be always be wrong. After three times, you will be bumped and never be able to login again. Stay in loading state for ever, no error popup, no meesage, nothing at all !Calling service, being told it might take up to 24 hours to get loaded. This is just ridiculous!
Not really hated it but the pass code provided by KTX doesn't work. If they can't get that right what else is wrong?
Fantastic and innovative. Will make reviewing or changing coverage so easy. Glad we joined the KTX client base.
Very intuitive app with a great design layout. Quite impressed so far.
Great team of brokers. Have been with them for years and looking forward to many more.
This app is asking for lot of permission, why, why do you need access to my photos, storage, microphone, why
Fix your app! It constantly running errors and won't log in. FORGOT PASSWORD DOES NOT WORK EITHER.