Lazada Seller Center
✓ Manage your orders whenever and wherever you want✓ View your pending orders and confirm shipments. ✓ Manage your product inventory with a few simple clicks✓ Search, sort and filter your inventory items✓ Update prices and quantities on the go✓ Share your products to spread the word about your shop✓ Monitor current prices, sales rank, and customer reviews of items on Lazada by using text search✓ Estimate the profitability of your items before you sell✓ Access to real-time reports of your orders and sales to help you take your shop to the next level
Seller support from Lazada:Have a question about selling on Lazada? Use the app to contact Seller Support.The Lazada Seller App provides you a secure access to your Lazada Seller account.The Lazada Seller App lets you manage your products online without any stress as you sell on the biggest online community for emerging countries. Being a seller on Lazada is as easy as uploading pictures of your products with your phone camera and writing some commercial lines as a product description. The Lazada team takes care of the rest for you: promoting your products, your seller website, even product delivery (with 3PL), your business reports and more services for growing your business. The Lazada services include for example promoting your products across social media, email newsletters, search, and more. Using the Lazada Seller App lets you benefit from all of these on the move. If you ever get stuck on something, easily reach out to Seller support team.
Key Features:
- Order Management: Access open and completed orders, mark orders as shipped or delivered. Process and update your orders on the go to grow your business faster!
- Listings Management: Edit and publish listings directly from the Seller App. Quickly filter to find items in your inventory, and activate and deactivate items in one tap. Share your listings in one touch to spread the word about your shop. Update the inventory on the go and never miss an opportunity to make your seller success story happen!
- Shop reports and statistics: Keep track of order and sales through detailed chart and access real-time analysis of the performance of your products. With the Seller App reports, you will have a full overview of your business activities and take decision with one touch!
- Notifications: Get notified when a customer purchases one of your products, when you receive a new order, when one of your orders has been delivered or when one of your listings is out of stock, to never lose track of your activity.Compatibility:
- Users must have a Lazada shop in order to use Sell on Lazada.
Learn more about creating a shop at http://lazada.com/sell/
Category : Lifestyle
Reviews (28)
The app sometimes do not reflect the latest information/update as compare to on PC, or even load at all, which can be very frustrating at times when you are not near pc and have to check the phone app instead. And sometimes do not receive notifications when buyer send a PM. Quite useless.
Your apps is not mobile friendly. I'm using android, and some of the link you sent me can't be open. It is either it redirected me to lazada apps , it says page can't reload or the screen just blank in white. And some of the features requires me to use pc. Please update this apps so it will be more mobile friendly. Thankyou.
3 missing stars due to... 1. Previous chats notifications bugs still exist and need to logout & relogin to clear those annoying all messages. It keep on coming once a while. 2. Replying chat in app not sync with desktop. Need also to clear on desktop chat notifications. 3. No product info on chat in app. In desktop we can see what product customer is referring to.
Latest Version March 7 2022, "DAILY UPDATE" figures not showing up! Cannot topup sponsored discovery via credit card, paynow button STILL doesnt work. And no indication for the unpaid orders on the tab so you're missing out those critical moment of notifying the buyer right away. No notifications for Q&A chat but if you fail to notice someone chatted you'll get penalized.
Please Stop auto Pop-out APP when ppl are using handphone! And pop-out without any useful message. ======above review is my 1st review, review below is want to reply what they replied to me.===== Hello! Think urself as a APP developer, how i going to Screenshot pop-out to you? Screenshot ur App? Think urself la pls, the issue is when people are using others APP, suddenly Lazada Seller Center pop-out, but NOT customer msg coming or new order came. Gangster App.
Updating stocks by warehouse (multi-warehouse) is not available. Also below is showing under package weight: {"openCustomWeight":true,"showCustomWeight":false,"weight":19.2}
It is okay but it still needs improvement on its user friendly especially if seller is only using mobile. Some functions can only be used when you use laptop or computer. Thank you Lazada for continuously improving your Seller app.
Couldnt find variation for products, its always putting in Color as variation which is not needed and theres no way it can be edited ive wasted a lot of time to figure it out but to no luck
It is easy to edit description or anything comparing to the competitors. It is only convenient to chat but not to manage. You have to do it in ypur computer anyway.
Poor costumer service, My OVL was never been settled. I submitted several issues but never resolved my problem. I have OMSMC Certificate still not increase my OVL. If notified by this rate, please respond and resolve so I will increase my rate to this app. Thank you.
Ergh..worst...please make you apps friendly, why customer chat always disappear, this apps more care to customer not seller...unfair..it is should save for both seller and buyer..already shipout the item but you lazada shipping side not scan the item,suddenly lazada cancelled due to SLA..really stupid..your side not doing their job to scan the item that we drop there😒😒😒
Why my customers chat alwaysss missing and no notification at all!!! Even my customers message the chat doesn't display and only display old message until I open one by one chat box??!!! The notification is totally slow!! Only after I reply to the customer the notification will pop up on my phone. Fix this problem it is totally problematic because I couldn't reply my customers on time
Can add more functions that available in the computer to the app version. Let the app version replace the computer version. Still got many things I cant access through the app version for example set dimension and weight for each variations of one products, download my financial report, join campaign and etc.
Good But I cannot join any campaign anymore even I received the campaign notification. If I click onto any campaign, it will lead me to blank page. Need to improve that part.
Functional, informative and loaded with easy features. User friendly. Thank you!
17th Apr 22 - This app is not mobile-friendly. 21st Jan 22 - Can't login. Waiting period is too long for account verification. 6th Jul 20 - App still at the notification bar though has logout
Not good specially in handle claims. Instead of earning or doubling your money youll just lose it then suffer and give you headaches. Claims team has no direct contact with the seller. You need to follow up always your concern tru seller agent and they will just bridge your concern with the claims team which has a terrible response time. This apps has a limited function. Option such as the store builder does not function. Order items some times duplicates so you need tobe vigilant.
The app forces all sellers to have Cash on delivery(COD) option although there are many failed COD deliveries. Moreover there is a system bug that caused me to lose tens of orders in early January 2022. The only way it can attract customers is by offering vouchers. Wondering how sustainable can it be? Zero star from me if there is such an option!
Push notification of messages is didnt appear ,, i have to open manually the app to check is there any new message from my costumer..
App unstable, always facing customer chat no update in app issues,when I login by web only notice customer chat, and cause poor chat response rate
After most recent update, the collectable voucher tab is now missing (when you go to messages > select a chat convo > select + sign > vouchers). Also we can no longer post images in the Feed even if the images are less than the 3MB limit.
Friendly to use and easy to access
The apps are really unstable. Too many updates. And every time there's an update, I have to properly make sure it is running fine afterwards. Or else, it might look like it is running well but i don't get proper update on my views, order, messages, etc. Especially if i delay the update when i do not have access to wi-fi, it will, without fail, stop responding to refresh and "pretend" to be fine. I've lost count of how many time i failed to reply my customers on time because of this app.
I can't even complete my to do list in order to start to function as seller. I'm losing sleep trying to get this work. I've tried the app and the website. It won't upload my documents images when i tried putting up my details. When i try to do a listing, it would insist that i add a variation even if the product doesn't have one. I can't find anywhere to put the price. It's a very dysfunctional app.
Please, review your Shipping Label. Showing the item desc is better than SKU number. Thanks, Lazada!
Notification prompt sometimes comes to app very slow to >30mins
I love lazada because I am able ti maximize my business here. And the service is good but thumbs down to the partner support I am not happy with the service they are giving to me as a seller whenever I am asking for an assistance it kinda giving me frustration but over all lazada's performance as a flatform is very excellent.
The apps is not optimized from a user perspective. For example, in the chat function, the keyboard appear and hide the textbox, I cant see what I am typing. So stupid!