LDS Tools

The second most important app that I have and it is only second to the library app. This is great to keep you connected with events and people in your local ward.

Amazing! I am curious why Google lists this app as having ads, as I haven't encountered any. Maybe there are, but I don't see them.

Can't login to the app, had to change my password a few days ago now using either the old or new password I'm told cannot verify even though the same login information for the website works perfectly

Be nice if you could filter the directory according to first name as an option. Especially in the YSA ward not everyone knows people last names and first aren't always spelled the same. Great otherwise though.

This app will not allow me to sign in. It says loading when I enter my username and password and then just signs me out after I am forced to change my pin.

I am having trouble with the app after the update. I'm the YW secretary and I am unable to get to the attendance page. When I hit the lines on the left top to bring up and take attendance, it is blank and just stays blank. Help. I have used this app every Sunday and loved it until the update.

I haven't been able to get into the app for over a year. I've deleted and re-downloaded it multiple times, updated my phone, nothing helps. It let's me login, then says updating and then says there is an error try again.

I've been trying to log in. It says member services unavailable at this time, and then shuts down the app. You told another person with the same issue to go to the help section. It's hard to get to help when it automatically closes the app. How do you get to help when the app shuts down before getting ANY menu?

If Sunday School and Primary attendance is important enough to capture, please consider adding permissions to allow teachers of those classes to input that information rather than limiting it to the presidencies who have to interrupt those classes to take attendance. Otherwise, reverting to the old paper roll system is a better, less intrusive option (albeit being more labor intensive).

Unusable. Claims I am not using correct credentials. I log in to my account multiple times a day, my credentials are correct; the app is broken. This happens pretty frequently, rollouts of updates need better QA.

Can't log in... I changed the password and still says failed to log in verify login information... my phone won't stop buzzing because it can't sync please fix this. I know info is right because it works on the website. What gives?

Doesn't matter how many times I go through the account recovery process. It won't let me sign in on the app.

The submittal for reimbursement isn't working. I've gone thru every step shown and tried to submit two separate reimbursements in the last few days. It keeps says error without any explanation of why?

It's a awesome app, it will help you identify and also update your details... but needs more LCR options.

I cannot login to the tools account no matter what I do. I have reset the password multiple times. I have verified my account multiple times. I can login to the church website just fine after each password reset, but not the Tools app. Please help!

My app stopped working, I have tried everything to get it working, I don't know what to do now, I just have to do without. I will miss it.

Calendar will not update or refresh in Android phone.

The app has stopped working since the last system/phone update back in August or September... maybe even July, I can't remember. I can't login to the app, what I mean is, when I sign in, it says "Updating" for a few minutes then get an error saying the service is currently unavailable. Apparently, I'm not the only one experiencing this and it looks to be on mostly Samsung devices specifically, if not most Android devices in general... we all need this fixed ASAP.

Mostly great app. But, since the last update, when you click on an address it now opens with Uber of all things instead of Google maps. Not sure why they thought that would be helpful but what used to be a useful feature to save having to manually type in addresses is now pretty much useless.... Really hope they switch it back soon! (I looked in settings no options to change it yourself.)

I want to love this app! But it's frustrating. I cannot figure out how to add or edit photos. I had a family photo uploaded, but it's gone, with no apparent way to add one again. It also demands that I update the app every time I use it, but whether I tap NOT NOW or UPDATE NOW, it ignores me and lets me use the app anyway. It is inconsistent, so its potential is held back.

This is a great app for the phone, but the tragedy is that you can't access the same tools for a desktop! I really need the "Lists" capability to send out email blasts for agendas and assignments. But it is too lengthy to do on a phone!! By having the "Lists" options on a desktop it would be so much easier, faster and could more readily add attachments etc. PLEASE make the app tools available for desktop!!!

The app is ok. The biggest and most annoying problem is when you click on the directions icon to take you to somebody's house, it will frequently take you to the incorrect address! I have read the address and then clicked the directions icon and a new address will appear. It is bizarre. Definitely something that needs fixing since it happens with our address and people are constantly having trouble finding our apartment building because it takes them to a completely different building number and apartment number.

It's been over a year and they still haven't fixed issues with syncing. I can't get an updated ward list. It is missing so many people in the ward. My wife has a leadership calling and hers updates just fine. Kind of useless as an app when it won't give you the basic information that it is supposed to. I even joined the beta to see if it would get fixed and that didn't work either. Submitted the issue to the developers and they said it was going to be fixed and it is still not fixed.

like many others, I love the app but had not been able to sync since Jan. If you have this issue, DO NOT uninstall the app, as you'll lose what you have now (since the first thing it does when you reinstall is sync, and if you can't, you'll end up with nothing.) PLEASE FIX THIS!!! I need this app for my calling daily! *the update released Feb 2019 solved my sync issue - THANK YOU!*

First the bad: The Stake calendar won't update. Error message: "Update failed. Try again later" what led to this was an event being shown as starting at 1800 rather than 1900. I tried to update it then got the following message. Now the Good: The directory is amazing. It has been tremendously helpful in coordinating with others for important events. Plus the directory includes a Google Maps link.

i am having trouble with this app. i have installed several times. it seems to install correctly. i log in and as it goes through the sync process, it seems to get stuck. a message that say sorry the app has closed appears with a choice to open ap again or close app. please help. have turned the phone on and off and reinstalled the app several times.