Leitz Icon Software
Key Features:
• Beautifully Designed UI built for Android
• Quickly print using pre-designed templates or labels
• Print Address or Shipping labels from your Contacts
• Modify barcodes, clipart or shapes with a tap
• Avoid errors by always knowing what size cartridge is installed in the printer
Category : Business
Reviews (24)
Terrible Printer.Packed up using it about a year ago,came back to it hoping for an improvement. Still does not work all the time.Now it won't connect to tablet,tried 2 tablets,still won't work.
My latest android phone keeps losing connection to the network printer. Very annoying
trying to use with dropbox can't get them to agree permission
unable to get it to link to the internet
I've been TRYING to install the app on an ASUS Tablet for quite some time... The software runs fine on our Windows PC and Android Phone. Although as a previous review stated. the app on the phone is a little clumsy and hard to navigate. After several support ticket attempts, and FINALLY getting one that worked, the response from support was to follow the instructions from the Google Play Store to install the app on the Tablet. NO JOY, which is WHY I sent a support ticket in the first place..... Telling me to do something that I have already don unsuccessfully numerous times is NOT supportive! I would , as another reviewer asked, like to see support for Chrome OS and Chromebooks. I am writing this review on a Chromebook that has to sit NEXT TO THE printer for business reasons...It sure would be nice to run the Icon software right here!!!
Clumsy to use on a touchscreen, though at least that works. It doesn't work properly when there's an actual keyboard available - It's entirely impossible to edit text when installed on ChromeOS. This suggests the app developer hasn't adhered to Google's advice for handling input/interactions as this is basic functionality that "just works" in every properly written app. It also suggests a lack of testing and consideration for how users actuall want to use the software. Additionally I'm very disappointed that the promised cloud print function is still missing. It's still "coming soon" on the leitzicon.co.uk website, it appears in the 2014 instruction manual, but it absent from the 2017 edition. That's a really poor show. There are a few other traits of badly thought out software also, like making it so tedious to find the correct media size to create a new label even though the app knows which media is in the printer. Esselte obviously don't really believe in user experience testing. In short, it's a nice printer very much let down by poor software & missing features. If this worked on a Chromebook, worked with Cloud Print (and for a bonus, was supported under Linux) it'd fare much better. It's a premium printer with premium media - A lot more expensive to run than the 6x4 thermal printer I use for postage labels. I expect a better experience from a premium product, otherwise what's the point?
I bought the printer a few months ago. Just got around to using it now and came here hoping for an improved app. No joy. The app is hopeless. Confusing, unintuitive and ugly.
Horrible app and printer, company gives no support either, i have already given up on it and I'm not willing to waste more time on it, beware....
Nice and useful.
I never was able to get it to work correctly on PC or Android. Very disappointed.
Shocking. Avoid at all costs. Just wasted £130 for this brick. It connects fine the first time then never ever ever reconnects. Tried uninstalling ext and still no joy. Was bought for business but wasted my money. Not happy at all as I cannot get a refund due to using the paper it came with. Not happy. Do NOT waste your money on this pathetic junk.
After failing to connect so many times, it finally let me. But only after I managed to connect with an iPhone (which went perfectly on the first try). Seems to have issues with connecting properly on Android. Other than that the app is great, much better and more intuitive than I thought. Nice work!
It worked great the first few times but now can't connect through my phone. After using it through the desktop then disconnects from WiFi on and off throughout the day. Very frustrating
It was great to work with a responsive developer team to resolve issues and the app works a treat and the device itself is much better than the Dymo range of products
This is a fantastic app, my only problem with it is that when you want to add an image from camera roll, you've got to search ALL your images - in my case about 16,000. It would be great if you could select the folder where the image you want to add is stored, then I'd give the app 5 stars!!!
Incredible good app and printer! Easy to use! Fast and flawless printing! Amazing features! Updated frequently! I absolutely recommend it!
Improved version, most bugs are fixed. Improved version, better print quality
Much improved after update!
I have tried uninstalling the app rebooting the phone turning on and off my Wi-Fi just about everything and I can't get this thing to work for the life of me
Was crap before now it just crashes time and again
Works better now. Had to uninstall and re install app.
By far the slowest, buggiest app I've ever had the misfortune to use. It never wants to connect to the printer even when the phone's WiFi is connected directly to it. When it does finally connect pressing a button on screen takes ages to get a response. You can't adjust the length of continuous labels. Worst part is I'm having to use it to do a review and promote this to potential customers as I work for a reseller of them. I'd avoid it if I were you and get yourself a Brother or Brady printer.
Android App, cant find printer, iPhone app works perfect For Android app i have to connect printer to home WiFi as it wont print when connected to SoftAP directly (WiFi connected but never sees printer) switch to Wifi Client works ok, but its not portable anymore IPhone App works both ways Printer on latest firmware too
Can no longer connect printer to Android app Says it is unable to connect to printer, often due to Failed to obtain IP address. Tried to reinstall without any change, currently unable to use. Tried the reset as suggested below, made no difference. I have now submitted help enquiry (June 2019). Problem remains and from Leitz Support feedback appears to be due to Android OS update to v7.0 - at this time (July 2019) neither Leitz or Samsung are currently able to resolve!