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Lennox Prodigy

The most intelligent rooftop unit control system now has tools on the go.
The Lennox Prodigy® Control System is now accompanied by the Lennox Prodigy app providing immediate access to valuable technical information to help you save time and money on service calls. Whether you need videos that show how the Lennox Prodigy Control System is operated in different modes, or access to FAQs and technical literature, the Lennox Prodigy app provides a single source for all of your needs. Troubleshooting guides and a searchable list of configuration parameters minimize your need for any printed materials at the job site.

With the Prodigy app, you will now be able to:- Watch how-to videos - Access Prodigy related technical literature - Review alarm lookup tables with step by step troubleshooting guide- Search a list of configuration parameters with detailed description- Visit Frequently Asked Questions

Note that this app will not directly connect to the Lennox Prodigy Control System. The app is a central database of technical, service, installation, and troubleshooting guides.

Category : Productivity

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Reviews (20)

Kei. I. May 18, 2020     

Not helpful at all. Can't use the alarm code feature... keeps saying alarm code does not exist. All other tabs not working properly. Tried reinstalling, no changes, tried restarting my phone, no changes. It used to work before but so much issues now.

Geo. M. Jun 11, 2020     

Absolutely useless.Lenox claims that they have fixed the bugs but any alarm code you put in comes back as non-existent, The manuals do not exist this thing is a complete waste of your time. You're better off reading what the master controller says than trying to use the app.

Jua. T. Aug 7, 2019     

I'm using a Samsung S8 and app will not display alarms. If I type in 33 it says this alarm does not exist and it does. Please update app!!

Mat. S. Sep 12, 2019     

Will not operate on my V30. Will not operate at all. It worked for about a day then blank. It is as functional as the units Lennox is producing these days.

Dav. O. Mar 23, 2022     

As others are reporting. The app is still broken, no fault codes or manuals.

Air. May 18, 2020     

Can't navigate through the app. Clicking on one menu brings back the same menu

Edd. W. Dec 10, 2020     

Still can't look up alarms, which is what we would lean on this app most for.

Chr. L. Jan 23, 2020     

All options lead to blank white screen, unresponsive afterwords.

Bee. Apr 16, 2020     

Even when u try and download the manual it says "pdf not downloaded". Fix it and I'll change the review

Ran. L. Jan 9, 2019     

glad to have this tool to assist in troubleshooting, highly recommend this app

Ran. V. Jul 4, 2019     

does not work for alarms says invalid alarm code on everyone

Ric. K. Sep 8, 2021     

Does not work on Samsung Galaxy s21 BTW

Jos. G. Jul 26, 2018     

God awful. Froze and crashed mid search within 10 seconds of opening. Did not have the information I needed or any way to get to someone who does.

Dyl. B. Mar 26, 2018     

Since the update I can't get it to pull anything up when I try to look up alarms... Was super helpful before.

ben. b. Feb 14, 2018     

Will not accept alarm values

Ant. M. Feb 8, 2018     

Crashes on startup. Prior version was great.

Jos. L. Aug 27, 2015     

Great app since most rtu's dont have code stickers any more and looking for the manual is a thing of the past. But the app is NOT working right its says not a valid code on every code

Ron. B. Apr 23, 2015     

Great tool to have in the field.

Jos. K. Jun 16, 2014     

I was hoping that the reserved alarm codes would show what they are for. The only thing this app is go for is when the unit is missing the manual.

Bra. H. Feb 20, 2014     

Very helpful and very well put together. Great help for troubleshooting Lennox Energence Rtus