Lidl Plus

Had this app since it came out. I use it every week and it's worked well. I wish I could find the logout icon easily to speed up exit but swiping is OK. Of course an extra bonus beyond the current monthly amount would be nice as well. P.S. never had any usage issues with scanning card on app or with Google Pay - (physical) debit and credit cards were always a problem (mind you one was for a Tesco account). P.S.S. I'm over 70, so if I can use it then so can anyone in reasonable health.

It is well organized which is a good part. A bad part is too much clicks to get more. Couldn't it be simpler. For example. Bunus could be automatically deducted on purchase. I am a beginner user for the Lidl. It may need a little time to get used to. Negative. It takes time to find goods that was announced sales items.

Unfortunately to scan the Lidl card at checkout takes some time, but it is much better than it was. It does work The scratch cards take too much time to bother with mostly. Using the app still slows me down a bit too much at checkout. Ideally it would somehow be linked to Google pay. That way, everything would be speeded up.

Very flakey, would be fine if it was reliable December 21, it doesn't work at all. Reinstall? Have to do this every few weeks. A royal PITA. May 26: once again, without an email notification WHICH THEY'VE GOT, updated LIDL plus ceases to work once you're in the store, because that's when you open it. Lose all discounts/coupons etc. A nuisance

A good idea that does away with the need for a plastic card. However, there's usually a problem and this app is no exception. You need a good mobile phone signal, otherwise you can't activate your discounts or even use your 3D barcode that needs to be scanned. The solution is to activate the offers before you enter the store and screenshot your personal barcode. Otherwise, you're stuffed ... Addendum: I've now printed out my barcode and laminated it to an old credit card. Problem solved ... 😬

Used to be great amd quick. After latest update, it is very slow. Takes 2 days to show the amount spent and digital receipts. As a result, it does not accurately display the target reached, and the £2 or £10 coupons don't get added on the same day, so you only get 3 or 4 days to use the coupon. If I call Lidl customer service, they say to wait for 48 hours.

The in-store card readers can be a bit temperamental: getting the card to register has often been difficult & typing the tiny, 17-digit number in has been necessary more than once [edit: much improved]. I've also missed the £2/£10 off coupons at least once, as I didn't realize they had to be activated. Last, it's not possible to add transactions not scanned after the fact. These criticisms aside, it's worth having, especially if you're a regular. The rewards are better than other loyalty cards.

I would like dark mode for the app on my phone. And it would be great if all coupons were automatically activated, like in the Kaufland app. You would save customers a bunch of time and some money, as sometimes you pay full price for items you forgot to apply the coupon for. Not having to be online to use the client bar code would also make it easier and quicker and I think it would get you more card scans.

Needs.to be more user friendly to make it easier when scanning in store and not hold up the queue. Occasionally dies and then I have to re-upload it, usually when you have updated it. No good to me if I haven't realised that when I am at the till trying to get into the QCode and and have to re-upload the whole thing. Would also be a good to be able to upload and get value for those receipts I haven't been able to scan through on it after the fact. All of my other loyalty apps allow this.

The app is ok but it's so annoying to have to both 'save' and 'activate' your coupons! And the £2 and £10 coupons expire too quickly - some weeks I shop on Friday and some weeks on Saturday so it's easy to miss using them. And it often makes you sign in again, often there's no time to do this if you only discover this when you're trying to pay.

The app keeps breaking down. Have lost money from my shopping due to this. We rely on the extra £10, that we earn from shopping with you. I have to keep uninstalling the app and re install several times a week! And it is not working in the shops, and you can't save the receipt and add it on later! Not very happy with this. Kind regards Katarina

Asks you to verify email, then goes on a cycle of taking you to a page to down load the app, which you have just used. Also coupons only valid 5 day which is useless and just a marketing ploy. Who wants to shop. More than once a week. To get points you have just 11 days to reach a £200 spend. All I can say is its Pointless, have uninstalled. One if the most disappointing experiences, I expected better from Lidl.

It is a great tool to check your spending at Lidl. They are getting better at offering promotions. It could get improved by showing an instant notification that the qr scanning has been successful when you are at the till (for the hearing impaired!). I have used it for 2 years and only malfunction once at the till. Always ask for the shopping receipt! I would also appreciate that the vouchers where easier to navigate. Final idea: get us a shopping list that we can share with house-members!!!

**Update 14 April 2022** Deleted the app & reinstalled it, all earlier issues with no coupons and no receipts were resolved. The Lidl Plus app is easy to use, engaging and very useful. My favorite feature is being able to view and download digital copies of my receipts. I also enjoy the coupons feature, the ability to view weekly catalogues on my devices and the new feature where you can check how busy your local store is. Highly recommended.

Application doesn't save session, I always have to login again and again, and it usually catches me off guard when im checking out at a checkout counter, making me uncomfortable. Session should be preserved for at least a month, it is not a web application and usually mobile devices are already private, so long sessions are good practice. Everything else is great.

Handy for digital receipts. If you buy anything that has a guarantee\warranty as it's on your phone. The starring option is a nice touch. Hopefully the app will reduce the need for the weekly recycling that Lidl enjoys putting in our letterboxes as you can view the paper in app. As for the offers... Meh. Some stuff I buy, most is stuff I don't. Other than that it works fine. Just got to remember to use it and activate the coupons 🤦

Unable to log in at all anymore. Tried literally everything, removing the app clearing the cache and all data. Waited even for an app update but still unable to log in. The app opens web based login page which just doesn't work at all ( all it shows is two buttons at the bottom but not even labelled) yes I've tried to open it in actual web browser as well - still nothing...

Very very buggy. It crashed my phone about 10 times trying to set my local store. Now it insists I must confirm my email address - and I've already confirmed it twice! Anything in the app which uses webpages will use Chrome even though it isn't the default browser, and will sulk if you disable Chrome. Scanners in the store have trouble scanning the digital card. Coupons are only valid for 7 days which is ridiculous, and why on earth do they need to be 'activated'. Like the store, but HATE the app. Come on guys you can do better than this.

Brilliant app. Easy to use. Updates straight away for deals and vouchers and they are always applied at the till. Clear expiry dates and reminders. Shame there aren't more voucher items stocked, they have all usually run out, which is a shame (but nothing to do with the app!). The lidl plus card is easy to find on the app - much better than other store cards on apps.

It feels like one big scam to get you to stay with Lidl while the reward is always somehow either expired or just short. Everything I try to scan the code at the checkout app logs out and does not let me back in. Odd time I am actually able to reach the coupon goals it turns out they just expired or are about to so straight after shopping you have to go again to be able to actually use the reward. I absolutely hate how Lidl went about the whole loyalty program.

The new update won't update on my phone (even though it should) Total waste of time. When it was working it was annoying that it needs to be online to work, and that coupons don't last long, and that there is no way of adding purchases if the app/scanners aren't working, and there are too regular updates which means I have to check to update before shopping, and the updates have not managed to upload on my phone..

Do not trust anything this app says. Even the offers it claims to offer aren't that great, but then the coupons only work when they feel like it, and the store don't do anything to work around the problem. Sometimes that app doesn't work at all, particularly when you lose internet signal (which nearly always happens inside the Lidl store!) which makes it completely redundant. Assume none of the offers or coupons will work and you will avoid disappointment.

Haven't been able to log in for ages because the password recovery doesn't work for me. When I was still using the app I didn't think it was that good. After activating all the coupons I would often find the products out of stock when I got to the shop. Also the offers are usually limited to a quantity of one, I think they should improve on that for bigger families.

It looks very much like a scam. This week I received a few messages and an e-mail offering a £5 off coupon when I spend £25. Looked great. I followed the link for the coupon activation. The link brought up a page suggesting that I downloaded the app that h ad already been downloaded. Fine. I opened the app, but found no coupons of the type described in the e-mail. The new Lidl marketing trick: a promise of non-existent discounts.

Had the app from day 1, never had any major issues, never been logged out! I activate coupons as soon as they are available so when you scan the QR card no waiting around. You can scan this anytime during the transaction. Sadly some people don't understand technology and don't have the patience to understand. Just blame the app etc. Some of the winning coupons could be a bit a bit more varied as I don't use many of them but overall nice little app 👍

Honest and easy to use. Rewards are ongoing and include cash off shopping at till. Before visiting the store I always check and ensure the app offers and discount coupons are activated ( although I'm not sure why that has to be done and is not automatic ). On entering the store I open the app to ensure connection before shopping. Have never had a problem with the app yet. Of course there are occasions when items are sold out due to demand when using discount coupons.