Category : Sports
App sucks! Customer service sucks! Called because app will not let me login. After waiting for 10 mins, was given a secondary number to call. I repeated number back to make sure it was correct. Was a number to a bank! Called again, was told a different department will call me, they never called. Can sign on online, just not app. Ridiculous!
Horrible app, can't see my points and I know I've got well over a 1000. For some reason it keeps asking me to upgrade and I've been a premium member for at least 8 years. The most incomplete app I've ever used.
Still can't login. No way of seeing points aquired or even see when my access pass expires. They really need to fix this issue and update their website to give information on your access pass rewards.
Horrible app! Keeps saying user name/password is incorrect. I verified it was correct by logging in online and even reset my password to see if that worked. Fix the app or make access pass info available online!
Can't even log in. Its a horrible app. I paid to be a member and I can't even check on my points. I will consider shopping elsewhere. Maybe somewhere that is more convenient and customer friendly.
How do you give negative stars? Can't login. App tells me wrong username or password but I know it's right. I logged in online but I try to log in to the app and it says, no. Don't advertise something in the store that isn't working. Finish your product.
One of the worst and most pain in the ass apps to navigate ive ever experienced. Love the merchandise but I'll stick to the website or store. Store preferably because the website is not much better
Horrible app. Doesn't let you see your points. It takes you to their website? The fuhk? What's the point of having an app if it directs you to a website? Then the website says to download the app. I JUST CAME FROM THE APP!! Stupid. Stupid, stupid, stupid.
Would rate this a 0 if I could. Tried logging in and and said password wasn't right even though I know it is. Garbage app! DO NOT WASTE YOUR TIME!
Horrible. Always says oops wrong password, but want let you change after you click forgot password. Links never show in email
Lids online experience is not good I'm a all access premium member and they send me a code every month but when I input it everything I want is excluded from the code waste of time.
Keeps crashing and gives me absolutely NO info about my access pass, crashes when i locate store nearest me, and absolutely nothing shown thats up to date
Tried to login the app and it reset my password for no reason. This app still needs a ton of work done.
App won't let me log in. Tried changing my password several times but nothing works. Terrible app. Just trying to check my points
This app hasnt been working for the longest time. Lids has been saying they were fixing it but they haven't done anything about it
It wouldn't let me do a new password on the app. So when i try my old one online it works. Not on the app. 😡
Great prices and always easy to use. If you can't find any kind of sportswear, this app has it all.
Where the fudge are all my points??? This app sucks and so does the damn premium pass i paid $5 for and still dotn get any kind of discount or points for
Sad thing is this is the only actual app for hats like come on man ur lay out is confusing and kinda dumb when i went to go type plain black hats it started showing up rapters championship hats like man do better
App will not let you log in to your account, even after resetting my password and logging in on the computer.
Horrible!! I don't know what happened to there app!! You have to get with today's technology, I've stop using the app because it really sucks!
Won't let you log in,keeps saying password is incorrect,works when you login on the web not in the app
Trash ass app.. All it does is crash!!! I don't recommend downloading.. Stay far away.. Just go to the store..
Would give this app a half a star if I could, how am I supposed to use a app that won't let you login, view your points or pretty much use it for the reasons it was created
Awful app nothing works points don't show can't even choose my home store with out the app crashing
Keeps telling me wrong username/password even though I'm using the right one smh thought this would be fixed by now I deleted the app for this reason
Does not let me log in and doesn't send link to reset password.
Logged in. App told me to change password in email, never received email.
It won't let me put in my email login and password in it says not the right one.
Can't log in with my current email and password. Works fine on regular website, but can't access on app. Now I have to carry a current receipt to prove my membership and points. Regular website doesn't show current reward points. Both platforms have serious issues. Had to call to get unsubscribed from emails because profile page has no way to do so. Representative couldn't speak English fluently and had to call back until I got an American. F*****g ridiculous. Quickly uninstalled this app. 🤯