Lifesize Cloud

My video was displayed sideways on my interlocutor's screen, and my video kept dropping several times (I had to click on the video icon again). Also, the call crashed at some point as well. Overall a frustrating experience. I have a very fast internet connection (300 Mb/s).

I use this app for work. It is completely unreliable. The phone app rarely will open or work and the desktop version is similar. You will find yourself in rooms that are separate from the people you are in a meeting with. It is so unreliable I avoid using it with clients because the whole meeting is usually spent dealing with connection issues.

Initially, ran into trouble as the purple bar with a # on it was not pressable, and the green checkmark on the keypad did not submit the room code. A call to support (and a bad review here) brought quick response, which is appreciated. After three months of multi-point use: this is a solid high-quality software. Good audio quality, and is given priority. Quick focus switching when someone starts speaking. Facilities for all the usual videoconferencing features. Kudos to developers.

I have been having the same problem for the last few releases, app hangs in the Splash Screen. I have tried uninstalling and reinstalling but the issue persists. When I reinstalled, I got the prompts for permissions, but it just hung in the splash screen again. I'm happy to help debug this issue if needed, I can provide debug logs if developers get in touch with me. Thanks

Very poor user experience. No 'Settings' option. Call starts directly with Video enabled (even if you don't want it to). Hangs randomly in the middle of calls, with no 'Menu' as such to navigate to. No option to see who are the other participants in the call. Use it only because my organization has purchased a long term contract. DESPERATELY NEEDS IMPROVEMENT!

This has been a nightmare since I initially installed and try to have a telemed conference. It won't open on my phone it will not load on my phone. I finally was able to get it loaded on my computer on Firefox. I was unable to find anything that showed me how the heck I turn on volume and Camera. So the entire appointment was wasted trying to get this thing to run. I have spent spent hours on Firefox Chrome Microsoft Edge and my phone trying to get this to run properly. Do not waste your time.

It runs on its own after downloading . But I went to see if there was a way to test sound etc.. also while looking up other things I wanted to know if there was video and audio settings. The help page said in the upper right hand corner and listed settings available. I am running a Note 20. These settings don't show on the screen like it claims. If I am missing something I would like to know where the menu is for the settings in call or not in call. Please don't ask me to submit a ticket.

Just used this app and found it needs a lot of work... Lacks support for multi-windo (which is standard for Android now), can't select other cameras on the device (which is a basic oversight), doesn't have a way to septate audio from video in a single session, Samsung DeX mode is completely unsuported which isn't surprising but WFH makes this needed. Basically this isn't competitive with other UCs in available.

Nice app but the only reason I'm giving it 2 stars because it consumes a lot of data in one meeting. It consumes upto 500mb or so in just 45 to 60 minutes. Although it is easy to use but consumes a lot of data. Please fix this by providing some options such as to choose the quality of the video call in the meeting. Thanking you

This app is good for VC. However yesterday during a VC I could not switch from tablet sound to earphones when I plugged my earphones repeatedly. I think some software issue needs to be ironed out here. I tried this with two separate android devices and the same fault repeated. Can you please sort this and confirm? Thanks.

Features are basic. But my concern is the lagging. I think your app take up a lot of bandwidth, i can feel it the moment i join the meeting. Clicking on button is lagging, screen refresh is slow..etc. Honestly, your team should work on lightening up. I tested it on PC as well, result same.

This is an update to my previous review. I reinstalled the app and changed the setting that caused the app to open as soon as I turned on my PC. I also unsubscribed from recieving email updates. Based on about 32 hours of virtual meetings with very few but manageable glitches, I am now much happier using Lifesize.

I am using this app, there are lots of problem, 1. Hang 2. Voice issue-some times completely dissappear or some time very less volume. 3. Bluetooth headphone not functioning 4. Earphone sometime work sometime not. 5. Cross connection some times when u don't use passcoad 6. When any normal call come it get disconnected. Redial not accept. You have to restart phone. 7. Each day while using my smartphone restart that is completely made me fed up. Many problems in this condition I m using

Our company uses this app all of the time and for the most part it has been very dependable for the past 2 years. There have been some minor issues That we have encountered but they were usually after a recent update of the app and life size was quick to fix the problem once we notified them. I'm giving you 5 stars.... So next year when we re-up on our contract think about giving us a discount.... Lol! Jk jk jk

Number one !!! Today, there are many apps that can make video calls. But I like to use this app because I don't have to worry about poor signal or low quality video. My video calls through this app are all very good and almost uninterrupted.

since the last update I can not connect on the 3 devices I this app installed on keep getting no connection we can can not connect to lifesize on each device. went to the lifesize support live chat and they were useless was talking for three hours and still they haven't sorted the issue on any of my devices. pathetic service.

This app is really janky. By that I mean really janky. The GUI is very glitchy, some key features are not clearly marked and the app keeps crashing every few minutes , Although the android app is not very gud the desktop version works really well and gets the job done.

I have to use this app for my group therapy and doctors appoinments ive had several issues with dropped calls but i understand it happends and that wouldnt have bothered me if it was just that. Recently it has begun to not even allow me in my group despite full bars on my phone. If it continues after i update i will try to reinstall but i will also drop a star. If it fixes my issues i will give a higher score.

Maybe some time ago the apk was ok,but now it has multiple issues. On smartphone ,it crashed, and on PC (windows) it cant detect properly the audio devices. (on PC i've used the guest module for Chrome,in order for me to use the apk)

I have a paid version. I need to unsubscribe now. Cannot at all find where to unsubscribe. I've sought technical support for other previous issues. No one got in touch with me. For some reason, I have found myself into another organisation's account and no longer have access to the Admin Console. I really don't know which company it is.

The only problem I have is when I have appointments with my doctor and want to schedule or setup my next appointment, it sends me to my calendar and has me make it on my Google calendar. But it doesn't show up in the app. So the option to use this it's pointless. I can mark my appointment on the calendar myself. I figured I could setup appointments and I would be prompt to the meeting room with my doctor.

I signed in and was waiting for my video call. They called several times but app never rang. No notification of missed call either. I signed into the web version on a computer and had no problems.

Good app. I really like the features of this application. It not only help me to start a call or schedule a meeting , but it also could Send meeting invites via email or text message as well! I will introduce this application for sure.

It good but when me and my friends try to call each other it says they're busy or the call fail when we're both online trying to call each otherand there's some glitches let me call each other like one of our audio will be out or the video will stop moving and Ike the car will automatically stop when were both trying to speak to each other and none of us click anything so please try to check that out

I have been using Lifesize from last 9 months and it's an Amazing experience for me. Best video quality and seamless and smooth experience. With single click I can join meetings in no second and have my scheduled calls on the go. Thank you Lifesize.

Very choppy video and audio, freezes occasionally, and no option to use wifi only! Plowed through nearly 2gb of data before I realized I was disconnected from wifi. Pretty disappointed with this app.

An amazing app. Due to this app, everything becomes easier, like that you can take screen shots during a webinar/conference call, with the camera feature!. I?m really impressed and love it.