Category : Business
This broker and app are garbage! every time I go to Canada, I have to stop to email and fax my paperwork multiple times. when you call to complain. you are forced to talk to people that barely speak English. It would be great to be able to take pictures of the paperwork and send it with the app
Easy enough for Canada bound. Just enter PARS and it works. Can't get US bound to work at all. Tried entering SCAC and BOL as directed, nothing comes up. Tried it with trip number and also PAPS, just in case. Nothing. What's wrong with having a simple PAPS tracker, like the one for PARS?
call center unresponsive, always butting into your question and never listens to you. system only seems to work for PARS!!!!! Waste of time and data downloading tjis useless app!!!!!!
doesn't work. you have to register with a email or cell number. when you enter either one, an error message pops up saying, INVALID ERROR TIMED OUT. the older app worked perfect
Mobile tracker not working properly. Have unistalled and reinstalled many tomes today. Can open it, look at updates...Back out. Want to recheck later and connot log in. Need your IT department to update mobile tracker.
With so many service issues and prolong waiting, with no improvement, it is wonder, why this company is in business?
App works fine enough, Livingston customer service is terrible if you have any problems with clearing customs.
Not user friendly, better to call and be ignored on hold for 20 mins and then be dealt with in a curt manner.
Doesn't work. When entering phone number to register you receive an "Invalid" error message.
Works well for CAN shipments but not as much for US. Tells me no SCAC found.
Can't get the app to open correctly and cannot get my information
Does not work anymore says it can't connect
App works well, Livingston ain't worth a damn...
It's ok to check status but the apps overall is not functioning properly L
This app relects their quality of service...undependable.
Great for knowing if your shipment has cleared!
Very nice app. Good design and options in the app.
great and handy app when it works.
Livingston Broker is the Worst Broker out there!!! Avoid Livingston As Much As Possible!!
Most of the time not working properly.
only works for pars.
Horrible livingston service. You guys are useless and pathetic . I waited 14 hrs. You ruined my home time . Please go bankcrupt.
This broker sucks.
While this app appears to have a few minor bugs, their support was quick to respond. Friendly about recommendations I had made and overall a quality support experience. While the app works well, I have to agree that their email system to recieving both PAPS and PARS paperwork is less than impressive. Many times I have had to call in order to confirm they recieved the paperwork and then being told they did not recieve it on the 4th or 5th time of me re-spending it. Regardless 5 stars for service.