Lookback
“This is amazing. Really, really cool product.” — Brady Archambo, Lead Developer at Slack
• We believe that creating great experiences starts with understanding your users. That's why we created Lookback. Wherever your users are, you can ask them to share their screen and their reactions using the front-facing camera. • All recordings are uploaded to your organization's account on lookback.io. We've built a custom player in which you can easily view, export, and share your recordings. • Bug reporting has never been this easy. Simply record what you're doing as you reproduce a bug, and you're done. Use the camera and microphone to add additional context. • You can easily create demos and tutorials for your app, and level up your marketing and documentation. • Instead of writing a long email, your users and beta testers can quickly submit feedback to you, simply by recording what they are doing and talking to the microphone. • You can gather feedback from remote testers by sending them email invitation which with a few taps lead them through installing lookback and your app, as well as through recording the whole testing session.
“Our design team use the tool for usability studies, reporting bugs, as well as capturing interactions to fuel discussion within the team. It's extremely versatile and integrated so well with the product that it's extremely easy to use.” — Rochelle King, VP of Design at Spotify
Web: https://lookback.ioFeedback and questions: [email protected]: https://twitter.com/lookback
Category : Tools
Reviews (20)
You do not have the "forgot my password" feature.
I can't playback the video whether I save it as an upload or a draft.
Really helping me to do my usability testing for my thesis.
Liked the app
its a good application. but, when i try to record screen, face and sound, the application say "camera error occured : camera is use in other app". i've close the other app but that error still there. hope soon can be fix.
OK I tried others and found this to be very useful. Works with out rooting and I like it that I can download videos for later marketing usage. Thanks guys you earned 5 stars
...but then they changed the pricing model. Seems that they've made other changes and now I can't export videos directly from the app to my phone - which means I can't edit the videos directly on my phone now. Great app, but the direction the company is moving to generate user revenue doesn't allow working completely mobile and without the cloud. Will likely delete.
When I'm using this app on my tablet, I see my face with incorrect orientation. I think it happened because my camera not on the top side of my device... It happened when I try to record screen in not landscape orientation, and I see my face incorrectly. Please, fix this. Great application. +5
Great concept, and a very easy to use interface. However, the app should include a way to manage uploads aside from going to a web link. Also, the app should be updated to the most current support libraries to make it look better. The login/register stuff should greet the user at first launch. Organizations should be selectable since you could have multiple on one account. I couldn't find a way to do this except log out/back in. Other than that, the app is pretty awesome!
Updated and now keep getting you need to choose you organisation first. What organisation?!?
Simple to use. Great for usability testing or bug reporting for UXers, designers, anyone involved in mobile or web development. Web app is good but basic - needs a few more features around structured and moderated usability testing (such as live note taking and screen sharing) and then it will be a very decent middleweight tool.
I was a best buy the same night i asked some one about a software that can do this with out root. You guys made my life easier
It's a good innovation. Convenience at its best. Could have a prototyping feature, just a suggestion.
I Like the app so much but still it needs some enhancements, I couldn't play the video while uploading it for example, also when I closed the app and opened it again the upload started from the begining
The upload speed is definitely a bit slow, but the app itself is fantastic. Big fan!
4 hours later, my upload is going nowhere. Was at 40%, then 15%, now 7%. On wifi, with full service. What gives?
Uploads to about 60% then restarts from 0 with no explanation.
Wish I could watch videos in the app, not in browser but I'm sure you're already working on that
Why is that I couldn't play back what I recorded?? And please add more button.
Every time I try to sign up for an account all I get is a loading screen on infinite loop.