Reviews (30)
After receiving the latest zoo magazine and reading that the app was fixed for member # issues I tried it again. it asks for your member id, last name, and email all of which are required fields. Several attempts were made and each one said there wasn't enough info provided to verify my member id. After that many attempts I uninstalled it again. very disappointing.
I had this app on my old phone, and it has no features other than providing a digital card, abs I had to go to the member services desk to even activate that. Now, however, the app will not even open. This app went from underwhelming to broken.
Won't open! When i first got ot back in August 2020, i had a heck of a time getting my membership loaded. So i had to being a print out of my membership. Then i finally got it up and now the app won't stay open. I click it and it closes instantly. I wish tney would go back to member cards at this point. Terrible app.
I have had the add downloaded for 4 days now because I know have a membership and the app wont open... Not once! I have uninstalled the app and reinstalled and nothing..
Does not work at all. I can't access my membership ANYWHERE. I may as well have not gotten one, I can't buy tickets or use the app at all
This app worked fine the other day. Now that I have a new phone and switched providers it won't open.
Filled out required information, still getting error message saying 'not enough required information given'. This was before/after app was uninstalled/reinstalled.
It crashes immediately. Needs updated and tested. Please remove from Google play.
I had the app last year and it would at least open, now tge app won't load even have un-installing and re-installing the app.
The app won't open. It shuts down as soon as I try to open it. I uninstalled and reinstalled but it didn't help.
Shuts down as soon as I open it. Tried restarting my phone after the install to see if that would help, but no.
App will not open, which is a bummer because I'm trying to use it in Florida to get my discount to the Aquarium. 👎
keeps telling me not enough info to look up membership and won't log me in but I've entered all info requested correctly
Doesn't even work!! Why have the app to have a digital card if you can't even log on
Worthless. Always says "not enough information given". You can never log in.
The app has officially crashed and won't open anymore.
It won't allow me to login even though all the info is correct
App worked fine when I first got it but now it won't work at all
Still doesn't work, thought I would try because it had been months since anyone wrote a review. Nope. STILL says it needs more information.
Crashes on my pixel 5 android 11. Can't open at all 😥
works fine for me, i had to make a phone call to confirm my email i think though
Crashes every time I try to open it.
This is total garbage. Wanted to rate 0 but wont let me remove the star. Wont allow me to use, not enough info provided...
Won't validate my membership from my physical card can't login at all.
Will not open. The app does not work.
Awesome app. Very informative.
Why have an app if your customers cannot login?
App keeps clicking out
App will not open.
Recently downloaded the app because no physical cards are available during Covid and have not been able to log in at all. Constantly getting the message that a network error occurred. I never got an email with a temporary card, so visiting other zoos and receiving a discount is pointless.