Category : Lifestyle
I really like this company but the App keeps crashing - it has been doing this for months now and no one seems to be fixing it - I keep getting a message saying the app has a bug.
I entered my valid UK postcode, with or without a space, and the app says "please enter your full UK postcode". It seems it probably means my area is not supported, but if so then fix the error message then
Tried the services twice, time slots are not respected and app doesn't show my invoices as complete even after the jobs are done so the point system is not working, and no easy chat option to follow up.. delete
Annoying notifications. I really don't want random notifications at all hours of the day for a laundry app.
No notification on day of pick up No information or ecplanation of bonus stars, V poor, saying its an expensive Franchise
The app doesn't recognise my postcode and does not let me enter the address manually - it's useless to me
Excellent service! Would not go to any other dry cleaners but this one. I have given in the dirtiest clothes and it has come back brand new. It is the best dry cleaners you could go to. Would recommend to everyone.
Brilliant service - best I've come across. Main issue is that the app needs updating almost every time I place a new order. So annoying!
I have used a number of laundry and dry cleaning services in London (Zipjet, Laundrapp, etc.) And Love2Laundry is by far the best. I was always having problems with the other services (lost items, stains, items still wet) but Love 2 Laundry has been perfect.
Really buggy app. Does not save preferences or address, you have to re-do it for every order.
I am inexpierienced with the internet but would like notification s about new laundry products especially ones that are on offer or discounted
AVOID - lost my clothes A total disaster from start to finish. First, they missed the collection slot, then lost two jackets. After initially claiming they had sent everything, they finally found the jackets 2 weeks later (perhaps not coincidentally after I said I would take them to court). What did they offer for this? They knocked off the price of *one* jacket and 10% off my next order!
simple and easy app..surprisingly cheap dry cleaning and a really fast service..
Punctual, good customer service and always go the extra mile. Thanks
cannot place orders. App crashes when trying to check out.
Easy and reliable service. Thank you
I have apps like this amazing not sure but Quality always apps I click on super speed
It does not recognise my postcode and I've been a good customer for years!
Doesn't recognise my postcode. It could at least state it doesn't cover my area. Very poor
Can't book. Not able to select a booking collection slot
Great app and Service
Animations so janky I'm getting motion sickness
Very happy with service
App journey is so broken I couldn't get passed anything
Just keeps asking me to enter my full postcode...
They don't turn up
Doesn't recognise UK postcode. Like other reviewers found, my valid UK post code is rejected as invalid whether with/without a space, in lowercase and uppercase. Presumably my area isn't covered? Who knows.
Have used laundryheap for 2 years and was getting increasingly frustrated at my sheets coming back looking dirty and crumpled, tried Love2Laundry last week and my god what a difference! Sheets and towels came back perfectly clean, beautifully folded and soft, highly recommend them..The app could use some improvements to make it easier to use but service overall was so good I kept it 5 stars