Category : Finance
Going on five weeks without a resolution to an app issue. The app was working fine but it suddenly stopped working. When I went to reinstall the app the Credential ID field to register the app in ClientWorks came up empty so it cannot be registered which means it is not working on my phone. Typically the Credential ID is self generated, and then this ID is used to register the phone. I submitted a report but as of this post there has been no resolution. Pathetic!
Limited functions. Not worth the trouble. Login stops working. Have to uninstall and reinstall to fix.
The first instruction is to log into an archaic system. I really dislike instructions that do not coincide with the options!
i cant even get my mobile phone registered. the instructions dont apply to my account view at lpl. theres no settings "add device" option on my account page. very frustrated.
Like most say. There is No way to Log In. It's interesting that The Apple App works, But the Android app does not.
Very frustrating nothing works on an Android phone they don't have the app to download on an Android phone
Unable t o sign up. Very poor experience. I'd give it no stars if it was posdible.
could not open app to use. asks to log in to client works but no tab or button to do so on my Android Tab S4
Just awful.. Level 2 technician was to call me back.. As always never did
The secure message function dissappeared from Android app.
Supposed to register device, but website given to register with no longer exists. Deleted app and just use lpl account website.
Awful!!! I agree with all of the other reviews. This app is worthless.
This is not an app for the customers of lpl I believe. This is only for the advisors with lpl. They need to educate the customers adequately. Seems dumb of lpl to not be clear enough.
Should be a zero. BranchNet does not exist and this is obviously outdated. Should I really be trusting this company with my assets?
the worst ever when I see my advisor going to punch him in the face no help with this at all
This app is as bad as LPL services. Worthless!!!
Is this app for advisors only? Should be more clear imo
wouldnt let me log on...had to go to client works
Doesn't work on my android
It didnt work for me. Cant see mh account.
app useless-disappointing
Can't log on
Won't load
Won't work on rooted phones.
Trying to install this? Forget it. This is strictly for LPL advisors, not for clients.
The mobile app worked on my Samsung galaxy 6 edge, but, unable to get it work for my Samsung galaxy 8 edge. Unable to register my phone on branchnet per the LPL mobile app request, therefore, this app is USELESS.
How do you log into this stupid site. What is branch net. This app is useless
There is no point to this app. I don't know if it's meant for advisors or investors, but if it's for investors, you've failed terribly.
Don't waste time installing! Uninstalling. App doesn't work. Doesn't let you authenticate/register device, log into account or anything. Even tried downloading their lpl authentication app... that was completely useless as well. Don't waste your time. Whoever is the developer of this companies apps should be fired because these apps are completely pointless and don't even work properly.