LSP Ware Atrium
The Atrium mobile application is meant to be an extension of the Interpreter Portal for those companies who already use Atrium. Those interpreters who do not use smart mobile devices can still use the portal. The Atrium mobile application provides the interpreters with all the information needed to be sure they do not miss an appointment and that they get their time-sheets in quickly, accurately and already approved by the client. Not only do they have all the information about the appointment including name, address, special instructions, interpretation type, etc. literally at their fingertips, they even have a map for the location. Those are only the basic features. Once on site, they can track the actual interpretation time (for those clients who require it), with a toggling stop watch, record the start and finish time, and note mileage. When that is filled in, they can then have the client sign the screen with a stylus or their finger. Then, with a single click, this information is uploaded to the database (including the signature) and the service is ready to be billed to the customer and paid to the interpreter.
This is an incredible money saver for both the agency and the interpreter since there is no longer the hassle of printing a time-sheet, filling it in, getting it signed, and then faxing, scanning and sending, mailing or hand delivering in order to get it recorded for billing. Interpreters will love that they can get paid without that hassle and the agency will love that they can now bill services quickly and not have to nag the interpreters to get their paperwork in.
It is easy to use. The interpreter just logs in on his phone or tablet and a list of his assignments appear with enough information to identify them. They can be sorted and filtered to make it even easier. One click on an appointment brings up all the details that would be available on the Interpreter Portal. From this screen, the interpreter can use the stop watch or go to the activity details and update the start time, end time, and mileage. He can think click the Signature button and hand the mobile device to the approver to sign. Two more clicks and the information is sent to the agency ready to be approved for billing and payment.
Category : Business
Reviews (28)
So frustrating, annoying, and time wasting when using this app. It closes by itself. I have to log in back and forth back and forth, and repeat what I did because it closes by itself and loses my data! Super disappointing with the app update since June.
When pressing "DONE" button to enter time, or to accept signature, or even submitting the job, the app will close by itself. When opening app back up, even saved signatures are wiped clean. Please fix this issue, or revert back to previous update, which worked perfectly;)
I work with several agencies that are using this app. It's almost impossible to get it to work with my Google Pixel 3. It doesn't recognize me I can't find other agencies on this app that say they're there It seems to me there's some work that needs to be done here.
Impossible to use after the update. The Login button is two low on the screen and it is not possible to push it. Stopped working for that reason.
I wanted to suggest that the "submitted jobs" be organized with the newest submitted at the top. Right now the oldest submitted shows up at the top. Thanks
DON'T DOWNLOAD THIS VERSION OF THE APP. It does not work. Signature and name do not save. You can not submit your TS or attach a work sheet.
It started to not work after thr update 3.2.16. It won't let me see any jobs unless I log out close the app and log back in.
I am having the same problem as Saul... I have to logout everytime to see my jobs. Super frustrating.
Lousy app. Freezing all the times and take too long to open the app.
app doesnt connect to google maps alm the time like its supposed to. slow to load.
Everything needed to turn in your assignment to get paid. It is secure.
With this latest version i can accept and now return jobs. It is very easy to use. Thanks.
This app is very useful. Very organized and accurate.
It's taking way too long to download. It is kind of upsetting.
Not working on my Samsung Galaxy 4. Highly not recommended.
With the same user name and password I can't log from my mobile 🙃
does not work all the time
It works
6 years
Didn't work on my android phone. Can't login. Says invalid company,but no option for selecting company.
This app was extremely poorly executed. It has never worked how it was supposed to, and has now been broken by the newest update; There is no longer a place to enter a password, and the "Log in" button is permanently greyed out.
While yes, this app does save money and time for the agency and interpreter, clinics and hospitals hate it. It engenders mistrust towards interpreters and their agency because there isn't a way for clinics to print out keepable records based on an e-sign. More often than not, clinics just refuse to have anything to do with it.
It stop randomly, when it runs on background. If you get a call, text or email, when you go back to the app, it start again erasing your job and you have to star all over again. After this you have to put the info manually, All even duration, because this app don't do the math. Hospital and clinic staff complains for the size of text. Is ridiculously small and doesn't take advantage of the zooming and or screen rotation. Doesn't use and icon on toolbar if active.
It is practical and easy
Can't upload new version to my android. Easier to quit working for low paying interpreter company .
Couldnt get it to recognice my account, even though i see it online!
no sign up even instructions for a new user.
slow. I wish i can go back to the prev version updated 7-15-19 after using this for a few weeks; i notice that it is slower than the previous version and the app does not process and populate the info as soon as before. I like the older tab functionality where I can click on just today assignment and not like integrating that within all current and future assignments then having to click on the upper button for just today assignment.