Lucky Mobile My Account
This app lets you manage your Lucky Mobile services right from your phone. It works on the Lucky Mobile network and on any Wi-Fi network. Using the app does not require data – you do however need data or a Wi-Fi connection to download the app.
What you can do with the app:
• Easily access your services – no username or password required if you are on the Lucky Mobile network
• Register for Automatic Top-Up
• Top-Up your account with a credit card, Visa Debit card or Top-Up Card
• Monitor your usage
• Manage your Add-Ons
• Check your balance and see your payment history
• Reset your voicemail password
And much more
Requirements:
• Must be a Lucky Mobile customer
• Available on Android 6.0 or a more recent OS version
For more information: luckymobile.ca/app
Category : Communication
Reviews (26)
love the service, love the prices, love the app. So easy to navigate through and nice visually, been using Lucky for roughly 8 years now and can honestly say that I won't be switching anytime soon.
I've been trying for 5 days to change the sim because the other stopped working and I've been unable to receive any support. if the other sim was working why would I need to buy a new one? cant receive the text they send because they are sending it to a sim that doesn't work!
well I have just activated my lucky mobile service and will give a more detailed review after I have had a bit more experience with the service. I can say the plans are quite affordable and hopefully the service owns up to its lucky Name. until next time lucky custies. 🦋🌺🦋
the signal could be a bit better. I notice around the Blue Mountain/Collingwood areas, the signal can be dodgy at best. Other than that, I've been satisfied with the lucky mobile plan and sim card. I would recommend it for sure
Phone service itself is the cheapest I've found. This is why I gave it 2 stars... EVERYTHING ELSE IS GARBAGE. their customer service is a runaround, chat bot won't help unless you log in to the app that YOUR ALREADY LOGGED INTO, calling them gets you no where when they tell you to pick a time for a call back and no time slots are available. They give you data with your plans and some months decide your phone can't physically use the data but will charge you for it anyways... No help at all!!
Too slow when you've exceeded your alooted 3g data. Should improve the download speed and upload speed. It gets too slow at times.
Greatest phone service I've ever seen and I've been with every phone service Canada has to offer. Thank you for the people that introduced this service. I highly recommend to anyone in Canada and USA.
I had a problem,random people calling my phone, waking me up in the middle of the night,Lucky changed my number instantly. Thank you to team for fast and efficient service.
Absolutely Amazing service, no call drops in basement and super friendly knowledgeable employees to help you with whatever you need done. I totally recommend LUCKY mobile its the #1 service provider!!! (in my opinion) thank you LUCKY mobile. 10/10 for you!
this way of getting unlimited calls etc. is a huge relief. it's not a crazy and expensive monthly plan. I am loving this. thank you lucky mobile for making life a little easier n not charging an arm n a leg.
it's super easy and affordable. the only thing I have issues with is sending pictures and videos via text but everything else is awesome
App is great other then the fact you cannot change your plan or add-ons untill you top-up so you are forced to wait an extra month. 5 stars if that changes.
I like lucky mobile for being a first time user of a pay as you go...it's super easy to manage and locate the information I need from the app!!
good coverage , relable until top up, they don't give much time to top up. lowsy customer service.almost non exist.
I never run out of data, have had the same 50 dollar fee for 3 years, this is amazing. I have never had to pay over my sign up amount. Great for those who are tired and or nervous about receiving an unexpected higher phone bill each month. I have had zero issues reaching the farthest Athabasca regions of Saskatchewan as well are rural, great coverage.
It was working fine but a few days ago it started showing "server unavailable "!!!!! I can login from my computer or even from an old iphone using same username password! At first I thought they are upgrading the app but upgrading app doesn’t take longer than a week!!!!!!!!!!
I enjoy using Lucky Mobile because you you can choose how much money you want to put down and you won't have to worry about a big phone bill. you can choose from $10 to how much you want to pay.
I love using this plan it's definitely better then any others I have use besides the WiFi becoming slow after bonus data down, it's still good to use especially for unlimited calls and text which I love. I recommend using it if you haven't yet worth the pay!
So app is saying all my data is used asking for add-on but clicking the usage option says I've used 6% so doesn't seem so dependable
I don't like it that if you have data left at the renewal time it just disappears would that not be considered theft seeing that you paid for that data but still the best one out if you don't want to be stuck in an expensive contract
pretty easy to navigate and breaks down your usage so you can see where you are using too much. overall I'm satisfied with the app and have no suggestions for changes at this time
service is very poor in my town I have signed up 3 times for atuo top up and still does not work one day have service next nothing I get better service when I leave town
if you let your plan end even for a short time, the company borders on harassment by sending you up to 20 text reminders a day, most often in bursts of 5+ back to back. literally never seen anything like this before.
Very helpful. Easy to use as it is broken down into well explained categories.
Was trying to top up manually but when I tried to call *58259 it says not connected to the network,what went wrong?!Please help thank you.
Being on a budget and having to choose between Chatr, Public and Lucky, I am really satisfied with choosing Lucky Mobile for my cell phone service. Being able to literally control all aspects of my service by just using this app and not having to deal with customer service over the phone is an added bonus for sure.