Category : Entertainment
This product and app have been completely abandoned. I have a string of rather expensive LED lights that are no longer able to be reprogrammed because the app is no longer communicate with them.
Very inconsistent. Never know if it's gonna connect or work. Lights look great if you can get the scene to actually work on the app
Damn good thing I won mine at a auction and paid very little for them! App is useless thus making the lights useless. Now they are stuck on the last scene used. Ancient technology compared to others. Wouldn't buy them even at auction!
Product worked when it first came out, but now they don't support it. App no longer updates firmware and lights are no longer controlable.
Lots of issues connecting to strands. It is a pain every year. Buy something else.
Dose NOT work on my NEW Android device. Do not buy this product...... I even contacted customer support and they told me the problem with their product was my NEW Android device.... if I could give them zero stars I would.
Can't connect to lights, not user friendly
Spent hours trying to get it to update waste of money
terrible app lights are a waste of money
Had a few issues with the lights but if you follow all instructions more than likely yours will be solved. Shelly with Lumenplay was informative and very helpful. Everything is working well now. Customer service contacted me and informed me that you must UNPAIR the Lumenplay on your bluetooth (for whatever reason my lights did not come with directions). Thank you lumenplay for your swift email response.
Bought the starter pack and five extenders for a tree. Looked pretty switching from red to green slowly. Downloaded the app, firmware service starts, gets stuck at the updater service. Put the app in recovery mode, unplugged the lights, plugged them back in, installed the device firmware from recovery, reconnected, but while it says it connected nothing's actually working. Don't waste your money until the software improves.
This is app does not work for Android. After about 15 min it saw the lights but you could not control them or modify anything. Not laid out well or intuitive. I had to download it on an iPad to make it work. It works properly on the iPad. I'm using a Galaxy S8 so it's not like I'm using some ancient phone or Android version.
It only works with older devices and older versions of Android. You need at least Android version 4.3. For example this app will work with a Samsung Galaxy S3 running Android 4.3, and it'll also work with a Samsung Galaxy S5 running Android 4.4. However a Samsung Galaxy S7 running Android 7 will not work with this app. Also if your phone is too old it won't work either. For example an old LG phone running Android 4.1 will not work with this app. Alternatively an old iPhone 5 running iOS 10 will work when downloading this from the App Store. Keep in mind this Android app was last updated on February 28 2016. So it won't work with Android OS released after that date.
App does not work on our multiple Android devices. Works like a charm on Apple though as we had someone here with Apple to test it. We tried our Galaxy phones and tablets, a Asus tablet, a Google PixelXL and some non brand name Android tablets. None of them could truly connect to control them. At times it said connected but it wasn't as it did noting at all. What gets me is that my nephew's Apple phone work perfectly. So since we personally don't use apple in the house much this product is basically useless. I'll have to get my nephew or someone else that has a Apple device to come over and use it like we just did. You all really need to do major support for this product on Android devices. So... I can not suggest this product unless you are a fan of Apple devices. If your an Android fan then skipped it until they do a major overhaul of their support for it.
Pros: More customizeable than "AppLIghts" from the orange big box store. Cons: 1) a string failed new from box. 2) Bluetooth range is NOT 50 feet as stated on FAQ page. Won't connect 10 feet away thru a window. I have to go outside and be within 4-5 feet of the starter set. 3) App is not intuitive, poor instructions, 4) App freezes 5) LIghts often freeze during scene selection and color editing, only a complete reboot of lights will fix. 6) color selector interface is quirky/touchy. Direct HEX RGB color entry would be helpful. 7) Colors are not true to screen representation on palette. 8) Impossible to generate "Warm White" color - default white is Cool White. 9) While I said it's more customizeable than AppLIghts, AppLights has much better pre-programmed effects/animations. NOT READY FOR PRIME TIME YET. FIXES AND IMPROVEMENTS DESPERATELY NEEDED.
Lights are OK, not all that bright and accurate but I got a great deal on the lights so can't complain all that much.
Works great, change the tree up for every holiday or season. Never had the problems people are having. Only real gripe is there is no true white for the lights
Great idea but after multiple conversations with tech support and multiple free new strings of lights this product just doesn't perform the earth I think it should. It always becomes unresponsive to the point where only certain strands light up. Colors were often unmatched making for an ugly display. I gave this 3 stars because dispute the downfalls of the string and globe lights the color splash lights have performed perfectly. Fix please! Adding a reset button on the controllers may be the solution!
Tried on 3 different devices new and old and doesn't connect. BT is paired with it but app won't connect. This company should be sued and taken out of business. Garbage App, lights still turn on just have to run them as regular lights.
Junk app and product. App hasn't been updated in almost two years, probably explains why it doesn't work. Do not waste your time.
I was going to buy these lights, they sound great but after reading the reviews I'll pass. I'll wait for a competitor to do better. Thanks
Tried everything. Cannot connect to my controller after less than a season. What a waste.
It's simply unacceptable to have a product for sale and have it not work with the current version of Android. We bought these for Christmas and none of our devices will connect or work with the app. Waste of time and money
This worked the first week like a dream. Then issue after issue arose. About 1/2 of the lights do not come on. Even after disconnecting and reconnecting multiple times. Very fickle.
Got working by just opening app to connect and not trying to pair with device first. A little glitchy, but working now.
Does not even connect with my lights or work at all with my android. Please update the app so that I can get my money's worth, since I spent $60 for these lights. Thanks.
It's astounding how simple and yet unfriendly this app is. The list of lights to connect to refreshes faster than the program can connect to them, turning a 2 minute task of changing them to a 2 hour task of complete frustration.
Another victim of a bad product. Worked last year, kind of. A few updates later, and I'm in the same boat as everyone else. No control over lights at all.
The app has been bad for years and I finally decided to review. Poorly laid out app, hard to connect to lights that your standing next to. At this point, we treat them like standard lights. Just completely garbage. The most frustrating part of every Christmas for 2 or 3 years now.