Category : Finance
It's convenient when the app works. However, the app is constantly needing updated, which is fine; what's not fine is when it does need updated, u can no longer use the app & will have to uninstall it then install it again. Good luck signing back in if u don't remember ur log-in info. There isn't a "forgot password" link & u will have to call the bank to retrieve this info. Imagine this happening to u when u need to quickly transfer funds for a last-minute purchase on a weekend. Banks closed.
Had to reinstall twice and change the password several times because it wouldn't accept the correct answer for my challenge question. Also there is absolutely no after hours support. Update doesn't work, can't make a transfer to prevent an over draft. Brilliant way to get more over draft fees from someone
Easy to use, quick, convenient. Only gripe... I would like to label an account with a name as I have more than one account.
Several of my functions do not work. My credit card doesn't show up at all and my car note balance doesn't change when I make a payment.
Latest update is garbage!! Every time I log in I have to have a code sent to my phone and then my balance/activity won't even update! Fix it!!!
Wouldn't update my balance and now tells me every security code I enter is incorrect, when ik its not. This has been a problem for over a week. FIX IT
This app is wonderful i am able to look at my account any time I like, I'm able to transfer money and take photos of check to deposit
Love the One FCU app! The online depositing feature is so beneficial for the hours I work!!
So easy to use. I love the remote deposit and instant balance features.
This app is junk. Ive had to redo my password everyday cuz it always says my correct security questions are wrong. 😡😡😡😡😡
So much more convenient for me seeing I live in Andover Ohio. Keep up the good work. Love this credit union!!
Easy to use, fast links. Sometimes the small guys are the best!
Pretty good, I love that it shows pending deposits and pending withdrawls
Love them customer service is great..friendly .willing to.help when needed
Fast and efficient. Easy to use.
Very user friendly and easy to use
Easy and quick to use
Easy to use! Great app
I really like this app because I can check my accounts on the fly!!
Very convenient and easy to use
It's been great till now. It won't update my account balance.
User friendly. Love it!
Well designed, easy to use.
Great and easy to use
I love this app I have had no issues!!
Great easy to use
will not allow me to deposit my checks anymore. guess its time for a new bank.
Love that i can view account balances and photo deposit of checks
Accounts won't update not cool
Worked fine until i forget one of the security questions. Was locked out initially. Called the bank and had them fix it. Ever since then, every single time i try to log in i have to do a sms, phone call or email verfication process twice. Once in, my transaction never fully load and i am unable to transfer funds between accounts. Bill pay doesnt work. Its actually easier and more convenient to add a bookmark of their websites login page to your homescreen