Category : Business
I like this app, but it could be better and needs some updates. 1. I sort my customers by first name, but it always reverts to last name. There should be an option to hold the setting you want. 2. It would be convenient to have an option to import a contact to your customers list, since you start with your friends and family usually anyway. 3. According to other reviews: Inventory doesn't update when you order. 4. The ability to request payment for product, connected via Propay, cash app, etc.
Since the recent update the app will not open. I keep getting a message that pops up the app keeps stopping.
Up until it updated, I was able to get on the app and take care of business. Since yesterday, there is a bug and it won't open at all.
After the latest update my app will not open, saying there is a bug and it will not sync. Was working great before the update.
It has been glitching ever since the update. I cannot send emails or texts to my customers.
App won't open since latest update. Just flashes "has a bug".
Update: I still rate this as two stars because while it can be very helpful, now I can no longer send messages directly from the app. It says that my phone does not have any messaging programs available when I have used it for years to send messages so I don't know why there's suddenly a problem. Great idea but the load time was always really slow and now the app doesn't even open anymore. These sorts of things only help our businesses when they actually work.
Love how I can control discounts, tax rates and instantly put orders in without having to go to intouch!!
App keeps crashing as of 5/26/22 what happened?
The app doesn't even load now! When it used to work, the idea behind it was great, but the search functionality and "back button" functionality are pretty terrible and need some work. I've seen the iOS app and it works really well. It would be great if this app could work like that.
Love it to keep my customers inorder. Being able to look at my inventory.
Really, really helpful app! Thank you so much for making my life easier! The auto generated receipts and emails is one of my favorite features.
it freezes and disconnects often and has a lot over the last year and different versions. it's often slow and propay connectivity has been spotty at best. I wish you could connect other pay method I wish there was a way to link customers to contact cards already in my phone and I wish there was a way to input customer wish lists and what theyve tried in their details. There is a note option but I imagine it as more official where you can look back at the wishlist and add it straight to the order
Update: Giving it a 1 star bc it never opens as of late. I too have PLENTY of storage space on my phone so space shouldn't be an issue. I have the app on another device but I can't always take that device with me. Not to mention, I have to sync it back to my phone but the app doesn't open. Is this just a problem for Android users or is this across the board?
I like this app., however, it looks like it dropped or deleted my invontory. Not happy about that. I maybe over looking a button, but it's kind of a pain to have to back out of the invotory (when it showed my invotory) to get back to the order section to put the next item in. I am useing this app on my ChromeBook, so it may be different on a phone.
Trying to startup with new inventory and it is not recognizing the SKU to upload the order. Any help with this issue?
This app used to be great, however it either takes a long time to load after entering my pin or the heart keeps outlining and then never loads. SO, then I have to delete the app, reinstall it and then it usually lets me in. I've also noticed that my inventory hasn't been accurate like in the past. Super bummed b/c it can be helpful for on the go and customer information. I hope this gets resolved!
Since updated app will not open.
Please please please please PLEASE allow us to delete lines of inventory for items we don't use anymore. I have so many discontinued items sitting at 0 on my inventory page that it makes it that much harder to find what I'm looking for. I even reset my inventory to manually reenter everything I have and that still didn't get rid of them, so I uninstalled and reinstalled the app and guess what... they're STILL there! UGGH! Other than that things work pretty well in the app.
i like using this app instead of inTouch. However there is room for improvement. I would like to see eCards integrated and better texting feature. I love that can send invoices right from the app, however I wish customers could pay from the invoice like Google Pay, Square and other advanced tools.
As I process credit cards, the orders are zeroed making it difficult to fill the orders, slowing down the check out process Also, the inability to merge duplicate contacts is quite maddening. For inventory management, it would also be VERY helpful if when a set is ordered, it scans as a set rather than individual items, making the usefulness of the app for inventory management more efficient & effective
The app was pretty good in the beginning, a little slow at times but nothing terrible. This last update however has deleted a handful of customers. The history and customer information. Thank God I kept a paper trail so I still have the contact information on those customers.
I would rate this app higher if it was working properly. The app keeps crashing when I check my inventory. The app works on my iPad but not on my android phone. It has the potential to be one of the best apps that Mary Kay has put out but it needs a lot of work. UPDATE: The app has gotten better still needs some improvement.
It good idea executed poorly. Inventory mess. Old items disappear from Inventory and from receipt. Time to time scan from shipping label enters wrong order. Tried to generate text messages and keep getting an error message. Update: app stopped working at all.