Massage Heights
- Guest can book appointment for any Massage Heights centre.
- Guest can see history of the appointments.
- Guest can see future appointments.
Category : Health & Fitness
Reviews (30)
Not useful, I added the app after my last appointment at a location near me. I tried to use it to book the exact same service at the same location and its says," service not available at this location"...or any location I chose. I was trying to book a massage !! There is no option to log in to your account either. I would rate this a zero but that's not an option.
Update 7/22/20: the fixes work and the app is back! Does what is needed, and does it well :) Original 1 star review: App used to work well enough. Won't even open without crashing now. I have tried all sort of reinstall attemots... no change. Hope they fix it soon!
This app makes no since. It has no obvious create an account section or log in section. I put my email address in it says I can't use the app because my email is linked to other massage heights. Of course it is. I'm a member. I can go to anyone one I want to go to. Secondly it asks for a username but never provides a create an account option that requires a username. Logging in and creating and account are simple and obvious parts of an app. This wasnt thought out at all.
I'm able to log in and select the service location, desired therapist, then it knows I'm a monthly member and the cost is taken from my membership so the cost on the screen is zero but I can't finalize the appointment without adding my credit card. Why does it require a CC when it already knows I'm a member? I refuse to add my card. Worthless app!
Total guesswork as to whether you've actually booked for the date, time and therapist wanted as there's no confirmation. Can't change appointments even though it indicates you should be able to. Again, no confirmation. You might as well call the location and deal with them direct.
The company has apparently stopped caring about the app. It's impossible to book anything, and no updates for over a year. Pitiful.
Does not work at all on my Android v10 tablet. Cannot even install there. This version has my account details very well hidden or missing. App Really Needs work.
Worst app ever. Just installed; most current version. And it can't locate 5 min from me and no, I don't want to go to Austin for service.
The interface is horrible, very difficult to navigate. Wouldn't expect better from this company though
Recent update removed the ability to schedule other services than massage. Went to schedule a facial and is no longer an option to schedule thru the app
Everytime I try to use it, its a rough experience. I end up just calling the location anyway.
It was so amazing! My son gave this to me as an early Christmas and Birthday gift. It is the best present ever. I had gotten a massage (Mr. Joey) and a facial (I forgot the lady name) but they did an awesome job on me. I suffer from back problems and when I say Mr Joey made my back feel better it is worth every penny. The lady that did my facial, OMG I felt like a new person when I left there. I highly recommend this place. Yes, I will go back!
Needs adjustments... the app doesnt even show you what services you have available on yout account nor the contact info needed to call
This app is fine for booking, but you used to be able to see how much massage was in your account, but that feature was removed.
worst password policy of any app ever. even if you follow their guidelines the app will reject the password saying either invalid or old password.
I can only see a few retreats and the ones I see are far away from where I live, but I know there are more because I was able to see them before.
Works as expected. Able to set up appointments without issue
It does not work on my Android. When will there be an update that addresses that
Used to work. After May 2020 update, it won't even open
Update killed the app. Won't even open.
continually states to update despite update being current
App is working great again. Thanks!
excellent service, clean facility, state of the art Massage bed, relaxing aromatherapy essential oils that created a warm atmosphere throughout my treatment. Well trained Masseuses and professional receptionist. Looking forward to my next session with Lois.
Amazing and always a great experience!
Can't get into app because of update.
Massage height the best.
This app shuts down before it opens
They are liers. They stole 600$ from my credit card.
will not open half the time
App does exactly as described. You can easily book future appointments, and can search for when your favorite massage therapists have time slots available. Choose what kind of service you desire, filter by therapist, and then check the dates you want for availability. You can also see your past appointments, so if you had a great therapist last time you can easily see who it was and book that therapist again. The only thing I wish this app had was the ability to view the number of pre-paid services on my account. One thing I need to look in to is that I got an email with a whole bunch of time slots available, and two hours later when I got on the app there were almost no time slots available on those dates. They could have been booked up in those two hours, or maybe the app doesn't list every single time slot. Will need to call my retreat to find out.