• MAXIMUS Child Support 1
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MAXIMUS Child Support

The MAXIMUS Child Support Mobile App is designed to simplify the child support process for parents by connecting them with their local office through real-time messages, updates and information. Key features of the app include the ability to:
• Monitor your case status• Request a call from a child support specialist• Send and receive secure messages

*Please note: This mobile app currently supports the following child support programs:• Illinois – Statewide DCSS (only parents who have had a modification review on their court order since February 23, 2013) • Virginia – Chesapeake Child Support District Office • Virginia – Hampton Child Support District Office

We will be adding more MAXIMUS-operated child support offices in the near future, so be sure to check back. Your local office will also let you know when the app is available in your area.

Disclaimer: The MAXIMUS Child Support Mobile App is customized for each state’s child support program. Not all functions shown in the screen shots may apply to your program

Category : Business

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Reviews (26)

Soi. T. Apr 20, 2022     

Does not work! I cant send messages. Most of the time, I get kicked out of the app for clicking on anything

L. Apr 27, 2022     

App crashes when sending a message. Doesn't display current case status. Completely useless.

chi. j. Mar 2, 2022     

Why does this app keep stopping every time I try to send a message or review all my messages

Kri. B. Nov 12, 2021     

Can't register with a hyphenated name. Edit. I called, and was told they cannot register me and to try without the hyphen which, of course, I already had. It was implied that it was my fault rather than being a functionality issue.

Hea. N. Jun 16, 2020     

My last name is hyphenated in child supports system. The app won't let me register because of the way my last name listed. I've tried variations of my last name without the hyphen and was still unable to register.

Bra. B. Sep 13, 2019     

It didn't load all my case information, and it also doesn't handle payments.. it just forwards you to expertpay in a web browser

Jil. H. Feb 20, 2022     

Has a bug. Can't click on anything, app closes.

Jes. R. Feb 8, 2022     

Can't even send messages..it just stops ..this is horrible

Chr. S. Mar 17, 2020     

Tells me I have a msg but its blank. Over and over. I reinstalled more than once and doesnt work.

Rob. R. Dec 22, 2018     

it will probably work if u put on the app more states r at least put it in the title so ppl know

Ger. M. Dec 10, 2019     

Unclear values that must be entered to move forward

Mik. J. Jan 4, 2021     

5 stars !! Now since that is all over with. Too bad it's only vigorously enforced on the WLM movement. Duty, Responsibility, and nobody likes a Deadbeat... ( but your honor I have a car payment, a personal loan, house payment, cell phone bill, electric bill, food. Sell your car, sell your personal things, cancel the cell phone, sell your house get an apartment, turn lights off use candles, and go on a diet- soup is cheap. That's what the judge told the guy ahead of me. That made 2 of us S-O-L.

ed. m. May 23, 2020     

Doesn't work i put all information

Sev. o. N. May 7, 2020     

Useless. No information is given about anything you want to know.

Cor. O. Aug 14, 2020     

Always messed up my info 😒

che. o. Aug 25, 2021     

Waste of time

Rik. H. Dec 8, 2020     

Need more states like VA

Jac. N. May 15, 2018     

This App just keeps crashing. I received a notification that I have a message to review for my modification but cant access it. I have uninstalled and installed this app about 5 times. I have no idea how to now access my message and am very concerned that I may miss something important. This is so inconvenient and frustrating.

Meg. D. May 15, 2018     

This app worked great up until a few weeks ago. Now it crashes every time I open it. I uninstalled and downloaded and it still doesn't work.

Jam. G. Jun 18, 2018     

App keeps crashing. Tried reinstalling but that didn't work. Can't open messages. Please fix this!

Daw. O. May 16, 2018     

App keeps crashing... i haven't been able to check my status for over a week... completely useless I have uninstalled and reinstalled 4 times and still doesn't work!!!

Dav. K. May 5, 2018     

It was working great then 2 days ago is stopped working and crashes everytime I try to open it. I did as suggested uninstall and reinstall before they suggested it and there was no change. Today I did it again uninstalled and reinstalled and now it starts to open then just closes where before it atleast started to open the pin page before crashing and giving me the notice it crashed. It's sad they think they fixed it and it just made it worse.

Tif. M. May 3, 2018     

It doesn't work. It hasn't worked since I installed it. I've had it for 4 weeks and it still won't let me in not even with my code

A. G. u. May 6, 2018     

Was working great now all a sudden it stopped and I cannot get on it

Hol. B. May 4, 2018     

I tried deleting and redownloading the app, still didn't work..

Pat. P. Feb 15, 2017     

Illinois App - Could be a good and helpful app if it actually worked. I registered and when I try to use my PIN, it tells me to check my registered email for instructions on how to proceed. I have not gotten the email yet, I've even tried resetting my account. If I ever get the email on how I am to proceed, I will try again and update my review.